Reviews for Shopify Marketplace Connect

Always respinding quickly. Great Support!

5-star for sure. Working with Amazon it is piece of cake.

This app works great and I'm able to seamlessly import and export from Shopify. Support is also very responsive. Thank you

Joy was very helpful with helping me with the onboarding. Very patient and very knowledgeable.

So far by using the app, it has taken some getting use to (me being new to it) but it is looking promising. Are able to chat with the support team and they have been very helpful to my questions (publishing and fees inquiring). This is good so far :)

love it so much , so easy and very usefull

Great app, could not be on eBay without it.

Support is amazing if you can get ahold of the live chat.

exelente

Ich hatte Anfangs einige Probleme, jedoch war der Support sehr hilfreich, die App funktioniert sonst sehr gut!

I Had some initial trouble getting my connections to work right, but after getting some help from Ronal in support everything is working great. This really is a great product and is already saving me time with importing my products.

IcemanCollections

2024-02-28

United States

It was working perfectly fine until they changed us to a new plan without notice or authorization. Now they say we have outstanding charges and ended up closing our account due to that. Now we have unhappy customers because of delays this has caused. Find a different app. People at this one are shady.

Highly recommend this app as it has made our work simpler and in sync with less hustle and in less time They have a great support team 24/7 they will help you until you have an answer Thank you to Mary Grace she was patient and provided solutions until my issue was solved

Its a good experience again concerned staff guide in a good and supportive way

Extraordinary support by Lyn!

Complete Garbage for Ebay, very little documentation, descriptions and images get overwritten by Shopify description and images. Very buggy with virtually no support. Shopify support does not help you, yo have to email marketplace connect and they take at least 1 week to answer an email IF they even respond. For Amazon it works great. For Ebay it is complete trash. Wasted 4 days of my life with this mess of an app!

Support by email not effective, but the chat really helped me out - we have moved to a google call and all my queries where answered in a satisfactory manner. Pretty good!

it's not working it's impossible to sync the products from shopify to eBay.

I am updating my review after having been in touch with the support team. I was advised - "The categories you have set in Shopify is only for your Shopify store. That means you need to manually set the category on the app." This is time consuming when you have over 2,500 products and have to manually set the category for each one. Other than this issue the app works well and customer service (Jeffrey Avila specifically) is great at trying to help. Hopefully the category feature can be fixed somehow in the future.

Thanks Russ!!!

Worked great until Ebay started giving me errors today. Customer service was unhelpful. I don't have time to mess around so I just installed a different app for Ebay channel, which is really annoying because now I have to update all the listings and I'll lose followers.

Automatically pulls in old ebay orders even when configured to not do so, and automatically calls the amazon MCF fulfillment to double-ship orders when it feels like it. This app costed us money.

Hello, I am the owner of the GET EVERYTHING EASY Canada store, looking for many options to connect to platforms like Amazon and the rest, each of them became complicated for me until I used SHOPIFY MARKETPLACE with a practical system without inventory complications, when I had In some situations, the technical team responded in an incredible way, especially this person called LOVELY C, with amazing customer service! and a way of solving things with professionalism and at the same time with a charisma in the field without comparison!!! YOU ARE THE BEST LOVELY C!!!! GEE STORE OWNER

Great customer service, answers right away, very helpful and knowledgeable. Happy with top and help of agents!

Alvin is to shopify help what bobby moore was to west ham - an inspirational leader ----and helped England win the world cup a star