2024-11-16
Pro: - Support replies quickly Con: - Unable to help & unwilling to admit that they don't know - Unable to connect you to the correct channel of support from the start - May not respond to everything you asked but insisted that they did. - Expect a thumbs up for the chat review even though 0 problems have been solved. - Chat reviews are NOT anonymous looool = They don't want to hear you out. Just want to get a pat on the back with a thumbs up. ***Will harass you otherwise.*** Just this alone deserves negative stars. Never considered changing the hosting website until now.) Concerning if this is how the rest of Shopify operates. Waste of time (unless you enjoy chatting unproductively). Thank you for your feedback, A Senior Support agent will reach out directly to review and understand the issues concerned. Naturally we want to resolve any ongoing issues, Nikki
My Store
vidaXL-DE
Tyke-ies
Berkling
GWYN'S HUB: TSHIRT, NOVELTY, AND BOOK SHOP
YesVintage
X Notch
Mysticum Luna Gothic Jewellery
Busy Bowerbird
Petit Vert
Ken's Sports, Inc.
McIntosh
apeish LAB
2024-11-14
Best app recomand it we use for all our entire team grozavushop.
2024-11-14
Great experience! We are using the Support chat very often and always is someone available. Also via email are great people who are happy to help!
2024-11-13
Great team. Very helpful indeed. A special thanks to Jae. Solved my problem swiftly. Keep up the great work.
2024-11-11
"Rain" did a wonderful job of explaining my issue and providing a quick fix if it ever occurs again on other products—a great attitude for a confused customer. got me back on track. Thanks, JIM myconservativemugs.com
2024-11-11
Now I understand better how to use this APP after chatted with support. I find this APP is more valuable than when it was under Costido. Now I can manage my Amazon, eBay, and Walmart in one place.
2024-11-11
thank you for all your help. I never would’ve been able to get Etsy connected without you.
2024-11-10
App fantastica, ma soprattutto l'assistenza è sempre, sempre disponibile ad aiutarti a risolvere i tuoi problemi.
2024-11-09
amazing customer service
2024-11-08
Great fast service. Dom is the best
2024-11-08
Jeff was super helpful and explained everything very well!
2024-11-07
Ich hatte eine tolle Unterstützung durch Adrian, und bin sehr zuversichtlich alles gut hinzubekommen
2024-11-07
Signed up to integrate with Target+ after 2 months it still doesn't work. The team is polite but will not give insight into when they will get things working. This doesn't seem to be a priority for them. I don't even know why they offer this integration it it never worked in the first place, they are just wasting everyone's time. Shopify should not allow apps that are not tested and working on their marketplace.
2024-11-07
Adrian assisted me in exporting Shopify products to Amazon from start to finish. He explained each step clearly and made the process easy to understand. Adrian was professional and helpful throughout, providing excellent support.
2024-11-06
It takes a long time to get your head around it but once the app is working its great, The support team especially Jeff have been fantastic. Thanks so much for your help :) x
2024-11-05
I can’t say enough about Jeff’s help! After trying multiple troubleshooting steps and consulting with various teams, Jeff quickly identified and resolved a connection issue between my Shopify store and Walmart Marketplace that others hadn’t been able to fix. His expertise and efficient support made all the difference. Thank you, Jeff, for going above and beyond—I couldn’t be happier with the outcome!
2024-11-05
Easy to use (once you understand how to use it!) and support has been really good.
2024-11-03
Be careful!! This app is not written well and you can easily list everything from your shopify website. I accidently listed over 4000 items and eBay billed my £1500 in listing fees!!! Needs work and pages set up. Thank you for your feedback, We provide an acknowledgement window prior to connecting your marketplace. Please note that Marketplace fees are beyond our control and therefore the responsibility of the seller. Nikki
2024-11-03
I would recommend the app as the live chat function is quick and helpful
2024-10-31
The app works well. I had some issues arise of my own doing, and they were able to provide the extra support to help me resolve the issue. Thank you for your help Dom.
2024-10-31
Really easy to connect and great customer service
2024-10-31
Recommended full. Helped me in an instant
2024-10-30
Sincronizzazione perfetta ed assistenza al top
2024-10-28
Best app to connect Shopify store to marketplaces and the support is really helpful
2024-10-25
Dom was a super star helping me get everything right in my listings. I could not have done it without him. He was very patient and very detailed. My products published while I was on the chat with him.