Reviews for Shopify Marketplace Connect

This is a major issue, the app brings orders that have been fulfilled already back again like new just because eBay updates something the app will import a duplicate showing it's a new order after you fulfilled the order already.

wir brauchen eine App mit diesen Features unbedingt für unseren Onlinshop für Merinowolle Kleidung für Baby und Kind. Gerade Etsy wäre ein sehr wichtiger Sales Channel. Diese App ist offiziell von Shopify - leider funktioniert sie aber nicht. Im App Menü bekommt man ganz offiziell eine rote Warnung und Fehlermeldung, dass diese App nicht funktioniert und vom Entwickler aktualisiert werden muss. Schade!

Update 3/18/2024: Absolutely No Support. App is not functioning and they won't work to find out why. Please see the following 'support": 02:31:08) Lou : Anything else I may help you? (02:33:24) Julia Patrick: What is wrong with you (02:33:42) Julia Patrick: I showed you the photo is larger than 1000 pixels (02:34:45) Julia Patrick: you have not "helped" (02:35:15) Lou : We base our information on the recommendation of eBay itself. (02:35:41) Julia Patrick: in other words ebay does not like your program and you are unwilling to figure out why (02:35:51) Lou : I clearly saw that from your screenshot you showed more than enough for the image requirement. Which is good. (02:36:25) Julia Patrick: If the issue is not the 1000 pixels but you persist to regurgitate rather than find out how you can fix your program...well that makes your app a fraud (02:36:40) Lou : But the app only reads the error from eBay. If you don't find our information true. You can try to ask assistance from eBay seller support. (02:37:02) Julia Patrick: NO you should find out from seller support (02:37:06) Lou : And try to ask them directly why they are returning the errors. (02:37:09) Julia Patrick: it is not me... it is you! (02:37:15) Lou : That's out of my scope (02:37:19) Julia Patrick: you are being lazy (02:37:26) Julia Patrick: and fraudulent (02:37:38) Julia Patrick: and I am going to report your company to the FTC (02:37:46) Julia Patrick: out of your scope (02:37:51) Julia Patrick: what a copout! (02:38:13) Julia Patrick: I am paying for a service and not getting a service (02:38:20) Julia Patrick: I can not list any new items (02:38:22) Julia Patrick: !!! (02:38:35) Lou : Since this is no longer a good conversation and already made my recommendations. I'll end the chat now. Should you need further assistance chat or email us. Bye for now.

We appreciate feedback, Can you provide more detail? Can we walk you through the process? We have reached out directly, Nikki

Jae was super helpfull and quick

The app deleted all my etsy listings...

Excellent app and received excellent support from Thea! Was up and linked to our Amazon.ca account and products in no time. Very impressive.... can't wait for the Walmart.ca connector :-)

Rain, the customer support agent has been nothing short of fantastic, such a huge help. Went out his/her way to get the issue sorted that I was facing for 2 weeks plus!

Die App ist zu empfehlen, man muss sich ein wenig herantaste und dann läuft alles wie geplant.

Dina is a wonderful customer service she has helped me all the way with all my requirements all the way til my list was uploaded at eBay. Thank you so much.

I had an amazing experience and excellent customer service with Joy V ! answer all my question and gave me all the tools that I needed to place my listings in my differents marketplaces

Defiantly install this app before you create your products on Amazon or other marketplaces if you have not already done so. It makes creating listings so much easier than going through for example AMZ marketplace app. Customer service reached out to me shortly after we installed the app and asked if we needed help onboarding or if we had any questions. I had lots and they scheduled a call and walked me through all of it.

To be honest, I thought it would be easy to sync listings to different marketplaces. So far I have been able to list my products on Etsy and eBay successfully, but I am struggling a lot with Amazon. Syncing products to Amazon has been a pain, with syncing failing due to various different reasons and for the past few weeks the Marketplace Connect page in Shopify Admin has been either super-slow (30-60 seconds per page load) or not responding at all due to Codesto API responding slowly or with a FastCGI error codes I am still trying to connect to the rest of the Amazon marketplaces internationally, but due to the page loading and sync issues it has been a painful experience so far

Great customer service. helped me with issues that weren't related to their great product

lynn was super helpful

Not sure its worth it. Doesn't map fields with Etsy, so some of them don't get imported, others get imported wrong. I'm not sure this was worth trying out.

App easy to use. Quick response from support and instructions clear and easy to follow.

Its a nice app and runs pretty good. It does not sync the cancelled orders from Walmart to Shopify. That is about the only thing I have seen so far.

Easy to install and great customer support service.

The app seems a little slow in loading and a tad complicated to set up, but it's easier once you know how things work. I had a good experience with support helping me and could immediately jump on a call with them. 5* customer service.

The primary reason for apps like this were really to sync inventory with other platforms- which is great. I just wish they completely stayed away from title/description/images/media syncing until it had been market tested. This latter is so problematic on some platforms it's unusable because you can't disable this syncing with confidence. At times it over writes descriptions and titles on your other sales platforms at random leading to critical listing issues (particularly in Walmart). I spent an inordinate amount of time herding cats with constant corrections of a large catalogue. The time spent rebuilding was frankly too costly it would have been cheaper to subscribe to a proven alternative. The online support team were however incredibly responsive and helpful, but they aren't coders and can't fix these issues. If you have just a couple of listings and want a cheaper entry level, it will work fine. If you want reliable control of key listing attributes (Titles/Descriptions /Media), have a large catalogue, and want a seamless experience, then I would not recommend this app right now. Hopefully this software will get there soon, but it's not ready yet. I hope to come back and post a review if things are improved.

avoid this app. It imports the wrong tax % on every order and messes up your whole accounting or profit.

Disappointing . Glitchy with Walmart AND eBay. They should add custom app support or official BackMarket support for order management.

The app continued to push product to online marketplaces even after we archived Shopify listings and manually shut the links down. We had to cancel multiple orders because of it.

5-star for sure. Working with Amazon it is piece of cake.