Reviews for Shopify Inbox

It's good.

Amazing! The tires I purchased were shipped very fast. The tires fit perfect.

C'est parfait

It really helps me stay in contact with my customers

I have an app on my phone that alerts me to messages so I can respond on a timely basis.

Skvělá aplikace, AI automatické odpovědi jsou dost přesné :-)

Good

UENDURE TEA CO.

2025-03-21

it's too difficult to change the notification device. it's going to a device i no longer have Thank you for your review. We would like to help you access the mobile app if you are still having trouble with it - feel free to reach out to our team at inbox@shopify.com with more information. - Shopify Inbox team

Easy, reliable, trustable.

Very helpful for customer service.

Works well, especially for a free app.

Never had a problem with it but would like some sort of notification like a ding dong to know ive received a message. perhaps there is a feature and i dont know about it?

Telling merchants to deal with Shopify's decision to stop supporting Shop Chat is ridiculous. I will remove Shopify inbox from my store rather than continue having customers believe they are sending messages to me, when, in fact, I cannot even access those messages.

the best ever app you will need for customer service.

love it

Excelente

wonderful

I've just had three emails come through, your app was great to use. Thanks

good

I love the AI integration for predictive texts.

It's simple and intuitive. Easy to use for both, the seller and (potential) customer

This is a must have

Solid Product and it works well for our store. I find the AI responses are usually solid for my products and a great jumping off point for a response.

Ça Marche Nickel

Makes such a difference having Shopify inbox as a separate app on my phone so I can essentially be available 24/7 as a one man band. Definitely lead to a large number of sales.