Reviews for Shopify Inbox

FAST RACER

2024-08-31

United States

I love Shopify Inbox for our business. It's great for chatting with our customers in real time. The app shows FAQs to the customers, and we can use quick answers for the most common ones.

Great feature for staying connected to customers.

Thank you very much for this work, but a lot of things are missing: 1. Search in messages (you may suggest connecting an external database or google sheet) 2. It is extremely important to link the conversation to a specific order. Otherwise, the conversation is lost and will no longer be found 3. Often messages are not sent the first time and you need to resend them again and again

amazing

super fiable et pratique, l'application permet de répondre aux clients depuis mon téléphone;

love it, it is great

There's no way to restrict notifications from reaching you at all hours! Even if you set the times the chat is "available" you still get a notification on the app every single time a customer messages no matter the time. This is a basic feature they should have.

i recomend it

love how can talk to store owners

Very convenient!

Game changer as far as customer service goes.

app perfetta e curata nel dettaglio

Iron Rebel

2024-08-24

United States

Great system to handle questions. Highly recommend!

Mode de communication très simple a utilisé et utile.

Wonderfulllllllllllllllllllllllllllll!

有效解决店铺客户询盘等问题

It's good but I wish if I could chat with all platforms like before. iMessage, Messenger, WhatsApp etc...

Saddle Online Shop

2024-08-21

United States

Great app. Work perfectly on computer and phone.

muito boa App recomendo

it is very useful but if they give the edit option that will be very useful

Good, Awe some Happy with customers interaction with shopify Myhappydaysclub

Just great!

good

good

It will look a lot cleaner if there's a hyperlink rather than sending the whole link