Reviews for Shopify Inbox

It does what we need it to do. It could be slightly better with added AI functionalities, but it is free, so there are no complaints.

very nice

Works great

Contraveta Maderas

2024-08-19

Spain

Una forma fácil de estar a disposición de los clientes, atender sus consultas y resolver pequeños problemas.

Simple, lightweight, clean.

这款App非常方便，唯一的不足就是中国大陆的用户需要翻墙才可以正常打开使用

Hola! funciona la app y es muy útil. Si es posible revisar la conectividad ya que siempre presenta un delay entre mensaje y notificaciones.

It's nice, but there’s definitely room for more improvements!

Great interface

The one thing you REALLY need to add is the ability to put links in quick replies. We have to cut and paste the same links 20-30 times per day and it's frustrating. Otherwise, it's great!

excellent as free

Las respuestas rápidas o predeterminadas no funcionan correctamente, las notificaciones en mobile no funcionan como deberian

Einfach zu verwenden

Easy to use and puts us in direct comms with customers

good

Very helpful and easy to use, only addition we would like would be to be able to attach documents

EGM Cigars

2024-08-19

Switzerland

Buona integrazione e miglioramenti continui, tuttavia lenta nella sincronizzazione dei messaggi tra differenti dispositivi

Tiny Frock Shop

2024-08-19

United States

Love this app!!!!

使用方便

We use it because it comes with Shopify plus. It's very basic by comparison to LiveChat. It works fine as a starter conversation with customers, however does not provide near the information for the client as LiveChat did.

Very usefull

very detailed & quick and easy results and use of app

Is there an AI Feature or a place to put generic responses?

Very nice, clear and easy to use app. :)

good