Reviews for Shipping Rates — Shipeasy

This app is great, is calculating the shipping rates for my website orders and customer service is very kind and helpful.

TacSource

2022-09-01

Australia

Siva and Rahul are amazing! Sorted out what we wanted in less than a few hours where others couldn't in more than a week! Amazing

Worked with Siva to set up all our scenarios, rates and conditions. He was incredibly helpful. We needed to set our rates by quantity rather than weight or order total and Shipeasy helped us do just that.

Thank you very much, Siva! Great support. I got the help I needed in one interaction which translate into = This guy knows his app. The setup of multi vendor app worked very smoothly. Second help came from Raj. Many thanks. The support via Zoom sessions is a great mutual win. If you can also implement the suggestion regarding the shipping rate per vendor it is going to improve the customer decision when buying -> the shipping costs will become more transparent.

Great APP with great support, I want to enable complex shipping rate calculation, but couldn't do it by mysefl, so I booked a zoom meeting with Shipeasy. Siva from the support team guided me to do it, and it's working perfectly.

Siva, was so helpful with setting my postal codes. He saved me hours of my time in a matter of 30mins. Made the whole app idiot proof for me. 5 stars

This works great, the app does what Shopify itself cannot. We use it as we have multiple locations, but want to show one rating. Customer Service is beyond expectations!

Siva is very helpful during the setup and the possibilities of the app are great! We use this app to offer different shipping rates at advanced conditions, which is not possible in the standard Shopify backend.

Siva helped me fix some issues regarding free shipping. He was very patient and helpful, and I truly enjoyed the experience. Thank you!

Excellent customer service, so friendly, patient, and knowledgable. Very helpful and got the app working perfectly. Thank you, Siva

Thanks for helping me with setting up the shipping rates @Janani. Really appreciate for your best service.

Siva helped me to understand the shipping rates, and alleviated my concern that I had to add an API to do what I wanted. I was extremely impressed by his helpful nature, his excellent knowledge of the platform and he was even able to help me with a zoom call, at 11.25pm, and controlled my screen (with my permission, of course!) and navigate to exactly where I needed to be. Shopify is something that you REALLY need to start using, if you aren't already! Thank you Siva for your help buddy! I hope everyone is as helpful as you!

Excellent customer service, so friendly, patient and knowledgable. Very helpfull and got the app working prefectly.

A great app that allows for advanced shipping scenarios and rates. The support is great too. I highly recommend it!

Amazing customer support! We tried different apps before but did not meet our needs. We are really happy with how the app works and also with the amazing customer support this team has.

Raj was very helpful and saved my store when we were in a bind. Again, can't thank them enough. We could not ship products for a few hours so this was amazing

Still testing the app but the support is excellent and the app does what's is supposed to. Thanks Raj!

The logbase team is super helpful. It's so amazing! Thanks for working with us and providing zoom technical support at short notices.

Small teething issues - but is the real deal. Simple and well thought-out UI. Support was really helpful and were happy to work around my requirements.

I have been getting help by Kavishan this week. app works great and their support is great. Their zoom support just makes the installation so much easier. he is my guy. Kavishan. Thank you!

Siva was so helpful in setting up the shipping for the store, we needed specific shipping rates for for different delivery areas and weights, definitely recommend his service. Siva made the set up seamless.

Wir sind gerade in der Testphase der App und können sie nur empfehlen. Besonders der Support ist hervorragend. Annie hat sich jederzeit meinen Anliegen und Problemen gewidmet und hat immer eine passende Lösung gefunden.

I'm using the starter pack, and it does what I need by helping me to show rates based on city. While its not a standard set up and not one that is recommended the team helped me to set it up in a way that would work for me, and I really appreciate their quick response and support. Thanks alot!

Great customer service. The app works like magic and every time i struggled with something, there was always someone to help straight away.

Thank you Kavenish, you where so helpfull and patient setting up the ratings zone, API setup and zip codes