Reviews for Shipping Rates — Shipeasy

Rajkumar was fantastic, really helped us with our business. Would highly recommend his support.....

This app is by far one of the best-configured apps for shipping rates. I did have to reach out to support on the initial setup. By doing so, I was able to see how fast support responds. Siva assisted me and went above and beyond! He was very knowledgeable and took time ensuring that the settings were correct without waisting any time. I feel confident that if any issues arise, they have a great support team. Thank you, Siva!

Annie was very helpful with setting up the app, very good service. I look forward to using it as it has everything we need.

App has been performing great so far. The assistance from Raj is absolutely fabulous. If you need to configure different settings, this is your app.

I just downloaded this app and got help off the chatbot immediately. I was stuck with assigning postcodes different rates and Kavishan scheduled a Zoom call with me without me having to wait and successfully helped me out over Zoom. Amazing customer service and a superb app. LOOK NO FURTHER!

Excellent support from the app development team when we needed to get the Shopify Shipping API enabled allowing us to set custom shipping rates for our products by postal code.

Siva Helped to fix my issue and he is so smart fixed within 4 minutes my issue was not having all the providers at one time he trained me on the APP thank shipeasy for hiring such a guy!

Create shipping zones and rates by post code. So far it is working well and the online help has been very useful.

GREAT customer service! So friendly and patient with any issues I've had. Shared screen shots to show me exactly the changes I needed to make.

This is the best rate app on Shopify EVER!!! I’m very, very satisfied and did the monthly signature to have them all the time helping me!!! The customer service is wonderful and very polite and paciente!

I will use it to add my shipping rates, so far it is easy to understand. The fact that I can set a reasonable rate for shipping makes it easier to handle.

Really helpful app and resolved almost all of our problems and we are happy with that. Their support guy Shiva is really cooperative and he tries his best to clear all the points. Highly recommended.

Setting up this app was really easy- if I ever stumbled in to any issues their support team was fantastic and very friendly!

Super easy to set up shipping rates for my plant nursery! I have to charge per plant plus a handling fee per order, with different rates and handling fees for different locations across the continent. This app makes that a breeze. Rajkumar was really fun and helpful in guiding me through the setup process via chat, and explained how it works, too. 10/10 would recommend

This application provided me with a solution that i had given up on finding for my store. The customer service is amazing. Their whole team is very responsive and will get on zoom calls with you to resolve your issues almost immediately. I personally worked with Janani and she took the time out to understand the problem my store was facing. She then got back to me with a working solution and implemented it for me as well within a matter of days.

Great customer service, easily schedule zoom call to help setup and also go over any issues that we had

The support on this app is the best I have experienced. Before using the app we are able to test it to find out if it fits our needs. Our situation is a little complex with different shipping pricing for different range of products. Therefore additional coding was required from the developers who did it for free and once everything is tested we are confident to launch.

Siva m'a beaucoup aidé, il a réglé mes soucis très rapidement. Je n'hésiterais pas si j'ai d'autre question Merci beaucoup à toi !

This app works perfectly and it fits the needs of my business, the attention of the support team is AMAZING!

siva- very helpful - fixed all issues in a timely manor. great service. the app was able to let me specify rates by postcode - which is very helpful for the UK.

I used the app to setup shipping rates for a complex shipping method and it works. Thank you Janani for your patience and help.

Great App! Highly recommend the customer service! Everytime I had a question the team was very helpful!

The app is very easy to use and the setup instructions are simple. The support team is very helpful at any time of the day and were detrimental for our store to go live as per the plan. Will highly recommend LogBase team, especially Shiva, Sree and Kumar for their efforts!

it is greet the assistant was so helpful .verry good service ,ms. sive was very good assistant the service app very goof

We have a couple of stores (EvenGreener.com & GetComposting.com), each fed by various stock locations so were finding Shopify's rigid delivery charge options unworkable as we cannot charge customers for delivery multiple times per order just because we keep stock across various locations. Shipeasy has fixed that problem in no time and the support we have received from Siva has been fantastic. No question is too small or daft and he has assisted in setting up the rules across both of our shops. We cannot recommend Shipeasy enough. You'll be hard pushed to find customer support that beats Siva!