Reviews for Shipping Rates — Shipeasy

Rahul And Vindu were very helpful in solving a difficult problem!

Barath was great and the app was flexible and detailed with their shipping rate customization. great experience would recommend. Barath service was awesome. he was patient and answered all my questions

The app is slightly complicated to use, but the Shipeasy team is always there to help with issues! Just did a live chat to solve an issue with checkout and Janani helped us figure out what was wrong and what to do in the future to prevent it from happening again - in less than 10 minutes. 100% recommend this app!!

Jenifer was super helpful and patient! The customer service is so good. We always resolve our page issues with the perfect timing. The team at Shipeasy are simply the best!

We are moving from another app to this one and are super nervous about whether it can be implemented immediately and whether errors can solved quickly as it could suspend the incoming orders if the address of shipping has any errors. But they have been very helpful and responded almost instantly and overall it feels like a much smoother operation and no issues so far.

Rahul and Vinduja Was on time for meeting, very good clear service received from the 2 of them. I would definitely recommend there service and applications.

SIVA provided a great onboarding service. He was thorough, polite and took the time to explain all the features, addons and also setup the scenarios to make the process as smooth as possible. I look forward to using this app.

This app is great, it made our shipping rate more flexible. The best part of this is their awesome customer service, especially from Janani. They're always accommodating and patient since I have no idea how to set this one up.

Wonderful shipping rate app. Support was very quick and responsive. This app is a must-have for displaying proper shipping rates to customers.

Dhana & Vinduja was a great help setting up the app. Does as it should and a lot cheaper than competitors

Dhana Sheelan was very helpfull, he helped us setup the application smoothly ! thx a lot!!

Haven't fully started using the app but getting set up was so much easier with Barath. He was really incredible when answering my questions and checking everything was correct

Thanks Rahul for the amazing help with the process for getting the settings I wanted. Amazing app

I am absolutely thrilled with the exceptional service I received from the team at LogBase specially from their staff Dhanasheelan & Barath. From start to finish, they exceeded all my expectations and truly went above and beyond to ensure my satisfaction. First and foremost, their dedication and commitment to their clients is truly commendable. The team, worked tirelessly to address all of my concerns and provide timely solutions. Dhanasheelan spent an incredible amount of time, approximately 4 hours, to resolve the issues I was facing. This level of dedication and devotion truly sets them apart from other service providers. The level of customer care I experienced was exceptional. Every interaction with the team was met with utmost professionalism and friendliness. They were attentive, patient, and genuinely cared about my needs. It's clear that customer satisfaction is their top priority. I wholeheartedly recommend their services to anyone in need, and I am confident that they will continue to excel in their industry.

Rahul was fantastic. He was able to solve the shipping zone problem and appointment book introduction. Thanks.

pratique et unique car peu d'application propose le même service. Service apres vente vraiment parfait.

Quick response!! They have the best customer service. They answer my questions in seconds and also help me fix the set up issues right away. The interface is very easy to use. Highly recommended!! Thank you Janani for your help!

We have a very complex shipping situation that no other apps have been able to accommodate and Dhana has found a workaround and we can now hit the ground running. Very helpful :-)

Support was really helpfull. Dhanasheelan and Sowmi were very helpfull. Thank you very much for your service. Pedro

Very straightforward and easy to set up, also big thanks to Febin Rahman for the technical support!!

Dhana LogBase is AWESOME!!!! Very professional, courteous and knowledgeable. HIGHLY recommend this app based upon his help alone. Although I am new to the app I am finding that is suits my needs and have no problem subscribing. Good investment overall.

Customer service is spot on. Raj spent over an hour with me setting up and testing the rates in the cart for QTY and location settings. He stayed on until we were sure it was all 100% correct. App seems a lot more intuitive that shopify's own settings and can adjust rates based on Quantity. So far so good!

Looks as if it is going to do everything we need, and Dhana was fantastic at showing us how to set it up. Brilliant!

Sudhan is a kick-ass helper! He helped set up my shipping rates and delivery conditions, accessed my computer using zoom calls, and walked me through every part of the process. Very helpful. Even when I couldn't do things, he allowed me to sit back and watch him set up each scenario on my page. Thanks!

I really love the support provided by Dhana during the setup of the Shipping Rates-Shipeasy App. He was patient and super helpful. Really spent a lot of time trying to help me get the app to work the way I was asking it to. I would highly recommend this app to anyone looking. It didn't work the way I needed it too, but it will work in many different scenarios.