Reviews for Shipping Rates — Shipeasy

Great app and support from Jennifer. Helped a lot from setting up the delivery fee based on products. Help us improve the website experience.

Great functionality allowing me to charge additional delivery by post code by using product Tags. Made use of the free on-line meeting to set-up the app. Janani was extremely helpful, provided lots of useful tips, and made sure the app was set-up perfectly. Thanks for a great app and all your help getting it set-up.

Jenifer was awesome very helpful would recommend.

Really Amazing app specially its support service is amazing. They have very professional staff team specially I like to mention Barath Bindu who assist me in my concern very well. Must Recommended

Keto Brick LLC

2024-07-25

United States

Barath was great! Helped me get set up in no time at all!

Barath and Vinduja provided a great service and solved my set up problem in a few moments. The app is simple to set up and provides the flexibility needed.

Helped with a 'gremlin' in scenarios - speedy when contacted and an easy resolve. Something to note with this app (so that it is fit for your purpose) is that it does not 'tag' orders as they come through. They get listed under the shipping column on the orders page & the app does not have a date/time element, furthermore it isn't really compatible with that selection. Also, for Australian, it works off Zip Codes. Our zip codes (post code) areas can cover wide distances & need to ensure this works for you. Worth noting. For what it does (Shipping rates), it does well.

App was easy to install. One of their support reps, Siva, was extremely helpful in assisting me to set up my shipping rates quickly for a promotion we were running. Also, the price for the app is very reasonable.

Great help from Vignesh! Thanks

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.

Siva & Rahul & Vinduja was great help with setting up our app, Logbase has a variety of apps that are helpful with delivery logistics (specially date picker), their app makes delivery logistics very easy, just download and schedule a setup call with them!

This app is great, solved all our shipping configuration issues. Also, huge thank you, to Jenifer from support, outstanding help when configuring our specific shipping rules and requirements on an hour long call, thanks for your time! 5 star, would recommend to any Shopify store who may need advanced and conditional shipping requirements.

Thank you all at the Shipping Rates app. Special thanks to Siva who helped us with our complicated shipping rate set up. We created all the scenarios together and tested as well. Thank you!

Barath was very helpful and knowledgeable.

Barath help me very much about my Problems. Shipping Rates are working perfect if you have 2 Types of Products!! <3

I needed help with setup and was able to quickly book a call with Jenifer. She was very good at walking me through the application setup and ensuring I had everything I needed before ending the call. Very impressed with the customer service, and so far, the app looks like it will enable me to do everything I need.

Have now spoken with two advisors and both have been incredibly helpful and responsive in the set up! Thank you.

Excellent service provided - Janani & Vignesh have been super helpful and we have been able to set up our store in only a few days! Thank you Shipeasy!

Barath was a wonderful help with figuring my combined ship rates. I must say I spent 3 hours trying to figure it out the night before and after our online meeting he made it a breeze. Thank you so much for the needed help in getting my situation fixed.

Vignesh is very professional. I was planning to set up shipping rates through postcode. He is very patient and helpful. Vignesh is the best!!!

We've tried 4 different apps for our shipping settings, because our rates are based on postcodes, this one is the best. Their customer service is good as well, Janani helped me to solve the problem I have, easy to communicate, and highly recommend to all!

Super Helpful Support Team, Thanks for Jennifer, Appreciate Your Help.

great service by Vignesh!!

Janani provided exceptional assistance in resolving shipping rate issues on our website. Her clarity and support during a zoom call led to a quick resolution. 5 star service!

A great App. Easy to navigate, best thing was the help of the customer service team. I just finished a wonderful call and Bindu was so helpful. We had lots of scenarios to add and I'm very happy with the outcome. Olivia