Reviews for Shipping & Delivery ‑ ShipZip

The app does just what we were looking for - allowing us to exclude certain delivery options by postcode. It's very straightforward to set-up and use but ran into a couple of problems and the support was instant and extremely helpful. Highly recommend!

Excellent support, with nothing to much trouble

I cannot begin to describe the quality of service this app provides. Every time I have had any questions or needed help setting up features, changing features etc I message or email in and the team is so pleasant and almost always resolves my issues immediately. This app is everything I wanted to help my small business with zip code based delivery zones. I’m also able to set different fees based on different cart types. So my whole sale pays one price and local deliveries pay another. If you are on the fence about trying this app I say go for it you won’t be disappointed!

best

Excellent and versatile. Somehow manages to combine the ability to make complex shipping rules with ease of use. A world away from the massively complicated spreadsheet-based affair we used in our previous Magento-based platform. Combines with the Payfy and Shipfy add-ons it has been easy to: 1) Create rules for different regions with different services and different delivery ETA's at different prices 2) Integrate with our backend order processing and dispatch system, matching options to the correct labels by use of carrier codes 3) Restrict certain items from home delivery (making them store pickup only) 4) Restrict Store Pickup orders to Cash on Delivery (renaming to Pay in Store) Support when a missing feature was spotted was super-quick and resolved un under an hour

I needed some help setting up the app, but the customer service was swift and excellent. When something is not working correctly, it gets solved quickly. Great app, great customer service!

These guys are really helpful when something does seem to work correctly. The chat is quite responsive and they did a quick zoom call and shared the screen to show me what was wrong. Really happy with the service.

The app is perfect for what I need it to do and more. Sid and the guys have helped me on numerous occasions when I haven't been able to integrate it onto a page. They have also gone above and beyond to help me! Thank you guys!! HIghly recommend the app

We've used this app on various stores and the customisation options are endless. Strongly recommend using this and also the Payfy app from the same developer.

Always happy to help and go the extra mile when your not sure how to do something! Would definitely recommend!

Great customer service and easy set-up

This app is amazing. It's been 4 months since we are using this app and their customer support is really fast. I can book a slot as per my convenience and the support team solves the issues without any delay. Shoutout to Siddharth Kevadiya, the person who fixes our issues in less than a minute.

Bricks Masons

2023-10-25

United States

Amazing app and support team! The single-location shipping rates is a life and money saver! if you have products shipping from various locations and you'd like rates based on cart value, this is the app to go for! Highly Recommend! Sid from the support team did an amazing job helping us with the set up and testing! Thank you!

Fantastic app! Easy to use and modify for our specific needs. I can't recommend the support and customer service too! The team has gone above and beyond to assist with queries and more custom questions. Highly recommend this app and Cirkle Studio for any of your Shopify needs.

highly recommend this App. Easy to use. Fast and friendly customer service, solved all my issues. thank you Team.

This app makes a very complex thing simple. There are other apps charging 5x this price for worse features. The support from Sid is also amazing. Can't recommend it enough.

Exactly what we needed! The app allows us to customise our delivery options nicely, a must have feature that we couldn't set up directly via our Shopify store. Sid from the customer service team has been a huge support in helping us create the rules we needed. We are very pleased with the app!

Perfect solution for postcode shipping. The set up is clear, many options and support is very helpful understanding the app and solving issues.

Great app and super helpful and fast support. Would give 6 stars if possible!

This app works wonders for the double charge issue that happens on two different profiles within shopify. Sid helped me in a google meet session to set up the shipping rates and explained it amazingly! Keep up the good work!

The Founder of the application is extremely helpful, Helps a lot even the team is fantastic.

My experience was great. Manoj Socha solved all my issues and set up my shipping conditions exactly as I requested. Excellent service.

I have installed many shipping apps and none of them worked for our store as we had too many requirements. But when I installed ShipZip, the customer service was exceptional. I have not seen better customer service ever. Sid is extremely helpful, has a lot of patience and know his technical stuff. He worked with us for about 2 weeks (2-3 days equivalent full time) to make sure that the app work for our store. I will definitely recommend this app.

very good support, very nice and patient, helped us a lot and did a lot of changes for us. Highly recommended!!

Great app and great customer service - shipping rules can be complicated but they really help to make sure it's set up to meet your requirements. Highly recommend.