Reviews for Shipping & Delivery ‑ ShipZip

Great app. Simple to setup and excellent support available. We have zip code based shipping and it was easy to setup the zones, import the zip codes and get the pricing correct on the site.

Sid was amazing with helping me get started with using this app. We had an initial online chat about what I was looking to do and even when I had to end the call to jump into another meeting he followed things up with me via email. He was able to get my shipping prices and zones set up for me plus recommended another app which would also be helpful for shipping orders to customers.

Great app. Customer service is second to none. Very quick to answer and solve any problems on their live chat. Highly recommended.

I've set up ShipZip app on both our Shopify stores and was really pleased with the help I received during set up. Sid virtually did it all, quickly and efficiently! The app is actually very user friendly and I'm very happy to recommend it.

Sid is great! I tried a few times doing everything on my own with the tech support chart which was great on its own. After a couple of hurdles, I asked Sid to help me over a screen share and video chat. He sent me his calendar and I was booked for the next day. In a few short minutes, my issues were fixed and the app is working perfectly! This app is exactly what I needed for my in-store and drop ship items to combine the rates and offer free shipping at an order value. I can't express how grateful I am for this app. I have been needing these features for a long time and I didn't realize how easy it would be to implement. Thanks again!

this app solved our ongoing problem with shopify charging 2 rates if we deliver from 2 different locations. Now we have only 1 rate charged and there is no turnoff for the customers at checkout! GOOD JOB GUYS!

The customer service is top notch. The solutions are implemented on the spot and a very smooth app exercise overall. Sid from the team was great in his technical know how's and they are also flexible towards adhoc requirements.

Great app so far! Most importantly, the customer support is excellent, I was helped every step of the way during set up. Highly recommended.

The app has amazing functionality, but more importantly fantastic support. Our customization requests were always accommodated and even in cases when timelines were very challenging, Sid was prompt, patient and precise. Highly recommend this app and the developers!

Great customer service and support to set up our custom shipping prices. Thank you to sid from cikle team

What a great app! Does everything I wanted and more, support from the team was superb, super fast and efficient. If I could rate this 10 stars I would. Definitely recommend this one.

This is a fantastic shipping app! Our shop sells thousands of products, and the products need two different shipping methods: by courier or by pallet. Most shipping apps support filtering by product tags, but in our situation, only filtering by collection can properly assign the products into right categories (i.e. by courier or by pallet). This app supports filtering by collection, and therefore we don’t have to add each single product one by one manually. This app supports limitation by postcodes, which is a great help for us. Then, the actual shipping fee is further determined by weight. We use tiered-pricing based on total weight, and this app helps to achieve this. Later, we need mix/merge rate, and this app can do this too! The support along the way is also excellent. I would like to say thank you to the team (especially Sid). Thank you for your timely and professional support through many emails, online chats, and resourceful online help desk. -- updated: The after-sale support is really good. Thank you very much.

Sid, the support I had today is awesome! I'm so grateful for all his help. He was very understanding and helped me setup all my shipping needs. I would absolutely recommend this app!

Customer service very quick and responsive, thank you. I have booked a call tomorrow to go through the details of how to set this up.

I highly recommend ShipZip shipping & Delivery! They are true professionals, response if very rapid, near instant, they offer more than one solution, I often communicate with the same agent, which is really great for us, what a fantastic team - Any one searching for a professional team, very knowledgeable, and mostly a true solution oriented specialists, no one can go wrong wherever your are situated. We are a Canadian based company and received solutions and ideas based on our needs. Over and above stellar service!

5*****. Amazing service from Sid, who practically set up our bespoke shipping requirements. So happy we found this app and Sid!

Great application, really makes handling lots of shipping parameters easy. Also has fantastic customer support.

The best Customer Service I have experienced so far. High knowledge and very friendly and supportive.

This app is exactly what I was looking for. As a florist, it's important to have a reliable Shipping & Delivery Date service and this app provides that. I particularly like that you can refine shipping options via post code. The app development and support team are extremely responsive and helpful, some of the best I have come across in Shopify apps. They have truly gone above and beyond for my app setup and I can't sing their praises high enough. Definitely a great app with great service, highly recommend.

Nice customer services and reasonable price, ask the customer a question and they replied quicked and sovle my request very soon, recommanded

Great application when shipping to different postcodes. Also use the app for Click & Collect. Quick service if you have any issues, straight on a video call to amend. Excellent service as it should be. A++++

Fantastic customer service, prompt and they go out of their way to solve your problems... Hopefully using the app like a shipping manager which is fabulous.

Excellent app and very friendly and helpful customer service. They even quickly fixed it for our scenario with Dutch postcodes.

Excellent app with some of the quickest and best customer support we have experienced. We would highly recommend this app to any business wanting to offer unique or specific shipping options to certain customers or post/zip codes.

The support is awesome. Quick and very responsive. This app helps a lot with the shipping rates. I could set up the rate by postal code which I was exactly looking for. Very helpful.