Reviews for Shipping & Delivery ‑ ShipZip

Sid has been very helpful and is quick with his replies. He helped install it, get it designed right and even added some customization to display the local pickup to suit our needs better. 5 stars.

This app is amazing that ever happened for anyone that uses third-party shipping rates. Sid is the best supporter. He provided amazing customer service with great communication and he always handled all the work for me. I was really appreciate with their level of services and would highly recommend them to anyone looking for a reliable and efficient partner to add shipping rate. With their support, I was able to receive everything done quickly and easily, which saved me a lot of time. I would definitely use their services again in the future. And thank you so much again for always kindness supporting.

I use multiple apps from this creator and I have to say everything is well thought out and the support team is absolutely amazing!

Cookiegrams

2023-09-08

Canada

The support team is very cooperative and fixed all the problems you facing with your shipping method ShipZip's customer service is top-notch. I had a few questions about my shipment, and their customer support team was incredibly helpful and responsive. They went above and beyond to address my concerns and provide assistance promptly. It's evident that they value their customers and prioritize their satisfaction. Great Experience with ShipZip

Sid is amazing. The app they have built is so customizable and saves us lots of hassle and time. Amazing quality service and support.

if you have multiple locations and have problems with the multiple shipping charges ,, get this app .. the best customer service also .. manoj socha was the person that helped me on the chat and fixed everything for my store

First and foremost, this is one of the few apps that can display shipping fees on the product page. Additionally, the backend settings are very diverse and flexible, making it suitable for various situations to add surcharges. What surprised me the most is that every time I inquired online, there were real people responding, not robots. They resolved issues swiftly, and there were staff available even on Saturdays. I believe this app is very well designed and the tutorials are very detailed.

This app has solved a problem that I've had for ages, and until now couldnt find a solution. Thanks so much to Sid for your assistance in setting this up for me, it is perfect! Highly recommend

WOW! I have been troubleshooting for two weeks on how to get one shipping rate vs how Shopify combines rates if you have multiple locations. But I added this app and Manoj fully helped do ALL the set up. We were on chat for nearly THREE hours and he never stopped until it was all fixed and perfect. It's so rare to find this level of customer support. I didn't have to do a thing except test while he configured all the settings. I am so happy, relieved, and impressed.

Fantastic! Great help! Fast, straight to the point, did everything for me. Recommended!

Amazing customer service. Literally keen to go into the checkout and do some coding for you. Save your trouble to contact dev (but please have some knowledge to frontend so you know the changes are safe and secured)

Siddharth Kevadiya helped me throughout the process when I was having issues with some set up. He even went beyond to ensure everything runs smoothly and patiently helped me resolving the issues together with me. Shipzip team really makes things really easy for our shopify process. Thank you on behalf of our company!

Extremely fast service. I required some zones to be duplicated and it was done very very fast. I thought i'd be speaking to an AI bot. Nope, within 20 seconds on the online chat support I was speaking to a real person. Thank you!

Great app and brilliant customer service. We needed to charge one shipping rate when we had multi-origin items in one basket (items from both warehouse and stores). This app does that - simply! I asked for some help and the in app chat answered immediately and sent screenshots - accurate, speedy help - exactly what I needed. The app has a free test mode, so we could try everything in our test store before going live. Finally, we asked for a change to meet an unusual requirement and that is now live for us. I recommend both this app (it's incredibly flexible) and the developer.

They have provided helpful customer service in complicated situations. The app functions as I hoped.

Customer support is top notch! The team seem always to be on hand when I need them, quickly understand what my issue is and are clear and prompt in helping resolve it. Highly recommend.

Siddharth is the best! He provided amazing customer service with great communication, but the most impressive part was he handled all the work for me. It's rare to find a company that goes above and beyond like this, but this business did just that. I was extremely impressed with their level of service and would highly recommend them to anyone looking for a reliable and efficient partner. With their help, I was able to get everything done quickly and easily, which saved me a lot of time and hassle. Overall, I couldn't be happier with my experience and would definitely use their services again in the future.

Received great customer support from Sid! He helped me solving a problem regarding the shipping rates. Thank you very much.

Wonderful app with all capabilities you could imagine to calculate shipping costs. Customer support was extremely helpful too!

Great app doing exactly what we needed - the only thing better is the support! Super responsive and always right there with the answers I'm looking for. Thanks team CirkleStudio!

ShipZip is the best app for shipping , the options are endless and the support is the best of any app on the entire platform.

Super responsive and helpful, they did exactly what I wanted even though I couldn't work out how to do it myself with this app - different weight rates for different countries.

The App works perfectly for our needs, and is very flexible. The App team (especially Sid) were incredibly helpful and jumped on a call to assist us, within 30 minutes of our request (despite it being after hours). He was very happy to make the necessary App updates we needed in order to facilitate our bespoke requirements. I would absolutely recommend this App.

This app has a lot of great functionality and the support team is fantastic. I didn't have time to figure out how to set it up myself and they stepped in and quickly understood my requirements (which were plentiful), and skillfully adapted the code to meet all my requirements. Fantastic app and team to work with.

the best thing about this app is the support. Thank you for creating this app. I tried contacting during night and they responded Thank you once again