Reviews for Shipping & Delivery ‑ ShipZip

Hands down the most amazing customer service out there. Their software is so great too. HIGHLY RECOMMEND!!!

This app works efficient ans flawlessy, their customer support are so much helpful. Especially their techinical support on how they handles our customization regarding the shipping rates. We are very much satisfied with their service.

This app provided all the tools I needed to create a shipping and delivery system that was perfect for my business. Firstly, one of the biggest advantages of this app is its customizability. The shipping and delivery system I had in mind was a bit different from the general ones, but this app fully met those needs. I was able to set up the system in the way that was best for my business, with specific shipping options, delivery times, and pricing. In addition, the support team of this app was very kind and responded quickly and effectively to any problems or questions I encountered. They provided the advice and guidance I needed to create my ideal system. Overall, the Shipping & Delivery -ShipZip app has become a very valuable tool for my business, thanks to its advanced customizability and excellent customer support. I highly recommend this app to anyone who wants to customize their shipping and delivery system to fit their business.

Such a great app, the customer supports are always so helpful with everything. It's a very useful app to be integrated with Shopify website

I am absolutely thrilled to write this glowing review for ShipZip, the incredible app that has revolutionized the way our e-commerce store handles shipping rates. This innovative tool has made the entire process seamless, accurate, and hassle-free, significantly improving our customer experience. From the moment we integrated ShipZip into our system, we instantly noticed the positive impact it had on our operations. Gone are the days of manually calculating shipping rates or dealing with customer complaints about inaccurate quotes. With ShipZip, our customers now enjoy the convenience of obtaining accurate shipping rates effortlessly and automatically. One of the standout features of ShipZip is its simplicity. The user-friendly interface ensures that anyone, regardless of their technical expertise, can navigate and utilize the app with ease. The setup process was straightforward, and the integration with our e-commerce platform was seamless, saving us valuable time and effort. The customer support provided by the ShipZip team is exceptional. They have been prompt, knowledgeable, and extremely helpful in assisting us with any queries or concerns. Their dedication to ensuring a smooth experience for their users is evident, and it gives us great peace of mind. If you're looking to streamline your shipping process and provide your customers with accurate shipping rates, look no further than ShipZip. Trust me, you won't be disappointed!

The customer sevice is EXCELLENT. The app works brilliantly. There are several different ways to get the functionality you need in the way that you need it.

App does exactly what I need - sets a delivery date and restricts postcode delivery. The guys are terrific to deal with on chat or zoom as needed, always ready and happy to help. Highly recommended app. Follow up review - the support team continue to go above and beyond to assist, helping with my email templates as well as their own app. Thanks!

Exactly what I was looking for to let our customers schedule the delivery dates and I am mazed with the super quick and helpful support ....

Our company recently had the pleasure of working with Sid and his team who went above and beyond to ensure our store was set up to use the incredible features of this indispensable Shipping & Delivery app. They took the time to understand our specific requirements and guided us through the setup process, making it smooth and hassle-free. What sets this app apart from others is the robust and user-friendly interface that simplifies the delivery process for the customer and for us as well. In conclusion, we highly recommend this shipping/delivery app to any business seeking a reliable and efficient solution. Sid and his team's exceptional service, expertise, and dedication make them an invaluable asset.

The ShipZip team has been extremely helpful with customising the app to fit our exact use case. We wanted to offer Local Delivery but only on certain products; ShipZip allowed us to do this and much more. Other apps were charging much more for much less. This is great in price, feature-set and support. The trial also allows you to get a feel, learn and customise it to your store without financial worry.

Sid was amazing with helping me get started with using this app. We had an initial online chat about what I was looking to do and even when I had to end the call to jump into another meeting he followed things up with me via email. He was able to get my shipping prices and zones set up for me plus recommended another app which would also be helpful for shipping orders to customers.

Great app. Simple to setup and excellent support available. We have zip code based shipping and it was easy to setup the zones, import the zip codes and get the pricing correct on the site.

Great app. Customer service is second to none. Very quick to answer and solve any problems on their live chat. Highly recommended.

I've set up ShipZip app on both our Shopify stores and was really pleased with the help I received during set up. Sid virtually did it all, quickly and efficiently! The app is actually very user friendly and I'm very happy to recommend it.

Sid is great! I tried a few times doing everything on my own with the tech support chart which was great on its own. After a couple of hurdles, I asked Sid to help me over a screen share and video chat. He sent me his calendar and I was booked for the next day. In a few short minutes, my issues were fixed and the app is working perfectly! This app is exactly what I needed for my in-store and drop ship items to combine the rates and offer free shipping at an order value. I can't express how grateful I am for this app. I have been needing these features for a long time and I didn't realize how easy it would be to implement. Thanks again!

this app solved our ongoing problem with shopify charging 2 rates if we deliver from 2 different locations. Now we have only 1 rate charged and there is no turnoff for the customers at checkout! GOOD JOB GUYS!

The customer service is top notch. The solutions are implemented on the spot and a very smooth app exercise overall. Sid from the team was great in his technical know how's and they are also flexible towards adhoc requirements.

Great app so far! Most importantly, the customer support is excellent, I was helped every step of the way during set up. Highly recommended.

The app has amazing functionality, but more importantly fantastic support. Our customization requests were always accommodated and even in cases when timelines were very challenging, Sid was prompt, patient and precise. Highly recommend this app and the developers!

Great customer service and support to set up our custom shipping prices. Thank you to sid from cikle team

What a great app! Does everything I wanted and more, support from the team was superb, super fast and efficient. If I could rate this 10 stars I would. Definitely recommend this one.

This is a fantastic shipping app! Our shop sells thousands of products, and the products need two different shipping methods: by courier or by pallet. Most shipping apps support filtering by product tags, but in our situation, only filtering by collection can properly assign the products into right categories (i.e. by courier or by pallet). This app supports filtering by collection, and therefore we don’t have to add each single product one by one manually. This app supports limitation by postcodes, which is a great help for us. Then, the actual shipping fee is further determined by weight. We use tiered-pricing based on total weight, and this app helps to achieve this. Later, we need mix/merge rate, and this app can do this too! The support along the way is also excellent. I would like to say thank you to the team (especially Sid). Thank you for your timely and professional support through many emails, online chats, and resourceful online help desk. -- updated: The after-sale support is really good. Thank you very much.

Sid, the support I had today is awesome! I'm so grateful for all his help. He was very understanding and helped me setup all my shipping needs. I would absolutely recommend this app!

The Literary Gift Company

2023-05-09

United Kingdom

Customer service very quick and responsive, thank you. I have booked a call tomorrow to go through the details of how to set this up.

I highly recommend ShipZip shipping & Delivery! They are true professionals, response if very rapid, near instant, they offer more than one solution, I often communicate with the same agent, which is really great for us, what a fantastic team - Any one searching for a professional team, very knowledgeable, and mostly a true solution oriented specialists, no one can go wrong wherever your are situated. We are a Canadian based company and received solutions and ideas based on our needs. Over and above stellar service!