Reviews for SC Product Options

Great service as always. Prompt reply with professional team and developer regardless of time zone. Keep up the good work!

OK, so I do find Bold Product Review very useful in my situation, because I have variants and conditional logic, Bold made it possible However, my social sites (Instagram & Facebook Shops) that link to shopify store does not show any of the Bold Variants such as size, color, anything at all. I had to take it down for now and will have to think about my options. That was a big bummer, hope they will be able to change that in the future.

best supporter for my store. they support every time. i will use it for all store. recommend app for Pod store

help me well with bold product option, slay and served!!! keep it up and y'all ateeeeeeeeeeee!!!! slayed and keep slaying

Easy to use the app and very customizable. I've had issues with other apps being too complicated and not streamlined well enough. The customer service is great and Mrunal really helped me out.

Shoutout to Jeff for the quick and efficient resolution to my problems today. Spectacular customer service!

Jeff was very helpful. He made a video for me so I can add the product options. I got what I need. Thank you so much! :)

The app is good and Jeff from the support team helped me to set up the options I needed. I would highly recommend the app.

Jeff is an absolute rockstar!! Amazing support literally with every small or complicated request that you ask him to perform in the scope of what's possible with Bold!! Cheers mate.

Wolf Tooth Components

2023-06-27

United States

This App had made cross-sells and up-sells a breeze. Jeff was fantastic to work with on support. Thanks for your help!

The team was very helpful in guiding me through the personalization process and did some onsight demo work, our company decided to wait till we had more customer feedback before using the full personalization tools. Very grateful to Jeff at Bold Product.

Jeff was extremely helpful and patient with me as I figured out how to use the app for my Shopify site. Not only did we resolve my issues, but he also showed me different ways to troubleshoot and use the app effectively. Thank you, Jeff!

Great app and i express my heartfelt thanks to the support team, particularly Sanjay. This application has exceeded my expectations in terms of its functionality and ease of use.

Fire Department Clothing

2023-06-23

United States

Great app, been using it for years. Pleasant experience every time I've been in contact with them, especially from Haris and Deleen.

Love this app! Easy to install and use, with the most amazing customer support! Thank you so much!!!

Thank you to Jeff and his team for solving an occasional issue we were having. Occasionally priced option variants wouldn't be in the cart when the customer checked out. The support team fixed this not only for our live store, but also for out development mode testing store. Thank again! Now if only they could add some quality of life features and proper integration with a few of the apps BOLD still owns.

Shout out to Jeff for helping me troubleshoot an issue I had with the app on my end. Works just how I need it now.

Deelen was very helpful and prompt when it came to helping me sync my products with the app. I felt like I was in good hands when it came to using the app with my store.

I have been using this app for so many years I cannot count them. In the meanwhile by business has changed, but Product Options never failed in adapting to our needs - this to say how convenient and complete it is. Special mention to their assistance: they installed the app at every theme update. Thank you Bold app ❤️

BPO is a comprehensive and very useful tool, and the customer service from Shop Circle is very good. They have helped with both onboarding and follow up questions. I wouldn't hesitate to recommend BPO. Update for 05/06/2023 I have had about 1 hour of top quality technical support from Sarah and some anonymous colleagues in the higher tier support teams, and together they have literally solved so many of my cusomisation queries, doing all the coding in the background while Sarah has been expertly and very patiently guiding me through every single issue I had, and without showing any sign of tiring. I am so over the moon! Thanks to Sarah and the team :)

Very good App and fast implementation with the Bold expertise developer for all stores.. Thank you!

Jeff via support chat and Jason who gave me a hand with the install and the walk through are awesome and the app is amazing so far as well. I'm really impressed by the responsiveness to my questions and they definitely go above and beyond. Alina and Emira helped me out today and were amazing to work with. I am really impressed with the support - everyone is helpful and so patient. Alina - so great today, super helpful!!

Extremely disappointed to see this app that was once was very reliable and provided excellent support go down the drain now that they have transitioned to Shop Circle. I would warn any new merchant to stay away from this app now. We have been using it for years without issue, however within a short span we have run into numerous issues, including not charging our customers correctly at checkout, as well ass the app team taking it upon themselves to completely change our settings without notifying us so that our store was displaying (and charging) incorrect information. Not only this, the support has been horrendously slow, unhelpful and ultimately unable to resolve any of the issues we have been having in a timely manner. Quite a shame but we will have no choice but to look elsewhere for a more reliable solution.

We have been using Bold Product Options since 2017. Its always worked well for us, the transition to Shop Circle was a bit rocky, but the team at Shop Circle lead by Dan, clearly cares and works to resolve issues.

Laufend Server Probleme , lädt und lädt und bleibt dann hängen, lief früher viel flüssiger. habe schon viele stunden arbeit investiert, die dann umsonst waren weil die app nichts übernommen hat bzw. Probleme hatte.