Reviews for Rivo Loyalty & Referrals

I'm still trying out all of the features of Rivo but so far I've been impressed. I had a few questions during onboarding and setup, and Pete from support was able to hop on immediately and answer any questions. Looking forward to exploring the app more! Thanks for sharing your experience! We're thrilled you're impressed so far. Our support team is always here to help, and we can't wait for you to explore all the features Rivo has to offer! - Kevin & Rivo Team

Support is great, app works well! Arianne was super helpful to support on fixing the site not showing. Thanks for the feedback! We're glad you're enjoying the app and had a great experience with our support team. Always here to help! 😊 Kevin & Rivo Team

Customer service has been great - Bryan was very helpful in sorting out an issue and giving advice. Thank you for the positive feedback! We're so glad our team could help resolve the issue and offer advice. Your satisfaction is our top priority—feel free to reach out anytime! - Kevin & Rivo Team

Absolute legend Thanks so much for your kind words! We're thrilled you think so highly of us. Your feedback motivates our team to keep delivering great solutions. We're here if you need anything else! - Kevin & Rivo Team

The customer service team is very helpful and patiently answers all questions with great care. At the same time, I really like their system, as it provides well-structured and excellent member benefits. Thank you for the wonderful feedback! We're so happy to hear our team could assist you and that you like our system and member benefits. We’re here whenever you need help! - Kevin & Rivo Team

good app and help Thank you! We're glad to hear you’re happy with the app and our support. If you need anything else, we’re here to help! - Kevin & Rivo Team

Our customers really like this app, one of ht best price for the VIP tier function. Customer service is fast and very helpful. Thank you for the amazing feedback! We're thrilled to hear your customers love the app, and we're happy to provide fast, helpful support. We truly appreciate your recommendation! - Kevin & Rivo Team

Good and friendly customer services Thank you for your kind words! We're glad to hear you had a great experience with our customer service. If you ever need anything, we're here to help! - Kevin & Rivo Team

Pete was very helpful. I am just just starting to use this app. Very easy to set up. Can't wait to see how this impact my customers. Thank you for the great feedback! We're so glad to hear the setup was easy for you. We're excited to see how the app will benefit your customers – feel free to reach out if you need any assistance! - Kevin & Rivo Team

Above and beyond support, thanks Arianne. Thank you so much! We’re thrilled to hear that you felt supported. It’s always our goal to go above and beyond – don’t hesitate to reach out if you need anything else! - Kevin & Rivo Team

its a really cool app has a great system for loyalty points They have the best customer service Arianne really helped me set everything up and had the patience to explain everything to me so i can continue on my own Thank you for the awesome feedback! We're thrilled to hear you love the app and our loyalty system. It’s great knowing our team was able to guide you through the setup – we’re always here if you need anything! - Kevin & Rivo Team

Exceptional Support from Pete & Bryan! Pete and Bryan from Rivo provided outstanding support! They were incredibly helpful, patient, and knowledgeable, guiding us through every step with clear explanations and genuine care. No matter how complex the question, they took the time to ensure we fully understood the solution. Their expertise and dedication made everything smooth and stress-free. Truly a top-tier customer service experience—thank you both! Thank you for the incredible review! We're so happy to hear that our team was able to guide you smoothly through the process with care and clear explanations. Your kind words mean a lot to us, and we're always here to support you moving forward! 😊 - Kevin & Rivo Team

Jel from support was amazing Thank you! We're thrilled to hear you had a great experience with our support. Let us know if you need anything else—we're always here to help! - Kevin & Rivo Team

Pude poner la app en Español (traducida a mano por mi). Pedí ayuda y me atendieron inmediatamente, y me ayudaron a resolver mis dudas. Muchas gracias! ¡Gracias por sus excelentes comentarios! Nos alegra mucho haberles ayudado a configurar todo. Si necesitan algo más, no duden en contactarnos; ¡estamos aquí para ayudar! - Equipo de Kevin y Rivo

Excellent customer service, very friendly and informative. Thank you for the kind words! We're so glad our team could assist you. We’re always here to help whenever you need us! - Kevin & Rivo Team

Paul was nice Thank you for your kind words! We're happy to hear our support team was able to help. Don't hesitate to reach out if you need anything else! - Kevin & Rivo Team

Arianne helped save me hours. Not sure I would stay w Rivo if it wasn't for the support. Thanks for the kind words! We're thrilled our support saved you time. We’re committed to making your experience seamless, and we’re here whenever you need assistance. Appreciate you sticking with Rivo! - Kevin & Rivo Team

I have yet to fully test this app out, however I needed a quick question answered and I was introduced to Abbie - who is simply amazing! I had my question answered and so much more! I look forward to using this app and hope it is as amazing as their customer support! Thanks so much for the great feedback! We're thrilled our support could help right away. We're confident you'll love the app as much as our team. Feel free to reach out anytime—we're here to assist! - Kevin & Rivo Team

I’m absolutely thrilled with Rivo and their exceptional support! A huge thank you to Abbie, who quickly and competently resolved every issue I had. The service is friendly, efficient, and hassle-free — I’m extremely satisfied and highly recommend Rivo to everyone. We're thrilled that our support team was able to resolve your issues quickly and efficiently. Your recommendation means the world to us, and we're always here to help whenever you need! - Kevin & Rivo Team

We have been using Rivo for just about a year now across both of our websites. We have been so happy with the Loyalty program, it's setup, and it's response from our customers! We had a small issue with our page displaying that made us reach out to the customer service chat, and Arianne was incredible!!! She narrowed down the problem (it was a code issue that seems to have been edited somehow over the last year ... ). She was such a pleasure to deal with, fixed it right away, and was beyond helpful. Based on this customer service alone I would recommend Rivo to anyone looking for an in-depth Loyalty and Referral program! Thank you so much for the amazing feedback! We're thrilled to hear that the Loyalty program has been working well for you across both websites. Our team is always here to help, and we're so happy we could resolve the issue quickly. Your recommendation means the world to us! - Kevin & Rivo Team

Perfect!!!!! Thank you so much! We're thrilled to hear that. If you need anything else, we're always here to help! - Kevin & Rivo Team

Amazing customer service! Jel was so quick to respond and went above and beyond. The free plan offered is also much better than other services out there. Fantastic! We're thrilled to hear that our customer service exceeded your expectations and that you’re happy with the free plan. If you need anything else, we’re always here to assist! 😊 - Kevin & Rivo Team

Excellent customer service! Thanks to Bryan for going above and beyond, super helpful and friendly. Highly recommend! Thank you for the wonderful review! We're so glad to hear that our customer service went above and beyond to assist you. Your recommendation means a lot to us! If you need anything else, we're always here to help! 😊 - Kevin & Rivo Team

Perfect for our e-commerce! (Thanx Bryan for the support) Thank you for the awesome feedback! We're so happy to hear that the app is perfect for your e-commerce store. If you need any more support, we're always here to assist! 😊 - Kevin & Rivo Team

I haven't launched my store yet, but I've been playing around with the app and so far so good. It has everything I need and it's so easy to navigate, more so with the help of Jel. Not only did she answer my questions, she even gave me some freebies (yay!). Wonderful! We're so glad the app has everything you need and that our support team made your experience even better. We're excited for you to launch your store, and if you need any further assistance, we're always here to help! 😊 - Kevin & Rivo Team