Reviews for Rivo Loyalty & Referrals

The Rivo team is such a great help! They set up my page for me which is godsend for a small business that has to do everything. 10/10 highly recommend Thanks for the great review! We're glad we could help set up your page. Appreciate the recommendation! 😊 - Kevin & Rivo Team

Supporting team is incredibly valuable. Very attentive, quick responses always and kind. Shoutout to Arianne! Thanks for the shoutout! We're so glad to hear you've found our support team valuable and responsive. We appreciate your kind words! 😊 - Kevin & Rivo Team

Arianna was absolutely incredible with her customer service and care. She helped me with my question and went above and beyond. I would highly recommend this app for every shopify store, my customers love that they get rewarded to shop with us. Thank you Rivo Team! Thanks for the great review! We're thrilled you're happy with our service and that your customers love the rewards. Appreciate the recommendation! 😊 - Kevin & Rivo Team

CSR so slow to respond ,waiting time take so long Hi Moda & More team, James here from Rivo – I'm sorry for your experience so far! I do see an open email thread our team sent over about the issue you had. I sent you over an email from james@rivo.io and also forwarded you the one from Support. Let me know if you received it. Cheers, James

Very helpful support. Great to hear that! Thanks for letting us know. We're always here to help! 😊 - Kevin & Rivo Team

I had a fantastic experience with the Rivo Loyalty Rewards & Referrals application. It's an excellent tool for managing and boosting customer loyalty. Dan, from their support team, was incredibly helpful and ensured everything ran smoothly. I highly recommend this app for anyone looking to enhance their customer engagement and loyalty programs! We're thrilled you had a great experience with Rivo and our support team! Thanks for recommending us—it means a lot. We're here to help anytime! - Kevin & Rivo Team

ColdCuts // HotWax

2024-11-15

Had a great experience with this application. Love the design and features, and the customer support is excellent. They're very quick to respond and resolve any issues. Highly recommended! We're thrilled you love the design and features of the app, and that our customer support has been able to assist you promptly. We appreciate your recommendation! - Kevin & Rivo Team

I haven't implemented the app yet but so far the support from Dan has been quick and friendly. We're glad you're already having a positive experience with our support. We're here to help whenever you're ready to implement the app! - Kevin & Rivo Team

very good support from Bryan and Abbie Thanks for the compliment! We're glad you experienced great support. - Kevin & Rivo Team

Quick and responsive customer service by Dan. Really love Rivo. This is my second store using their app. Keep up the good work. Thanks so much for the awesome review and for choosing Rivo for your second store! We’re thrilled to hear you love our app and appreciate your support. We’ll keep up the good work! - Kevin & Rivo Team

Great experience Thanks for sharing your great experience! We're glad to hear it. If you need anything, we're here to help! - Kevin & Rivo Team

Great and helpful assistance. The app seems to be filled with a lot of good features on the free paln. Further, it looks clean and seems to work great. Thanks for the positive feedback! We're glad you're enjoying the features and design of our app. If you have any questions or need further assistance, we're just a message away! - Kevin & Rivo Team

I've had a fantastic experience with the app and the support team! The app is easy to use, and it has everything I need to manage my loyalty program effectively. Abbie, from support, has been incredibly helpful and responsive. I truly appreciate the quick assistance and the clear communication. Highly recommend this app to anyone looking for a simple yet powerful solution for their business! Thanks so much for your recommendation! We're delighted to hear about your positive experience with our app and support team. We're here to help anytime you need us! - Kevin & Rivo Team

Have just installed the app. So far everything seems to work, and customer support is excellent, fast, efficient. Arianne was super helpful and even provided extra tips. Great to hear that you're off to a good start! Thanks for the kind words. We're here whenever you need us—happy selling! - Kevin & Rivo Team

Amazing customer service :) very happy Thank you! We're thrilled you're happy with our service. 😊 If you need anything else, just let us know! - Kevin & Rivo Team

I got to hand it to the Rivo app and the support team. Jel is a awesome team rep. When I say awesome I mean AWESOME. What i didn't understand Jel made it clear and precise, any question that I had Jel had me covered on all ends making it easier for me to navigate the app. Thanks Jel you were a big help for me and my business. So glad to hear that! Thanks for sharing your positive experience. We're always here to help make things smoother for you and your business! - Kevin & Rivo Team

Arriane was really helpful, helped us set up everything up with ease ! We're glad to hear the setup went smoothly with our help! Thanks for sharing your positive experience. 😊 - Kevin & Rivo Team

One of the best customer service I have had on Shopify period! Arianne was super helpful, sorted out things with me and was quick on the reply. The platform is easy to use, and has lots of features to play with! Also has POS integration which Arianne pointed out which is super useful! She managed to give up loads of goodies on the app and was just super helpful! Was with Loyalty Lion before this and they don't really have a "customer service", and takes days to reply. SO based on that, Rivo is Awesome!!! We're thrilled you had such a positive experience with our customer service and our app's features! Thank you for the awesome feedback and for choosing us over Loyalty Lion. We're here to support you every step of the way! 😊 - Kevin & Rivo Team

Rivo got some really cool features that make it easy to start a loyalty program. I especially like that there's no limit on how many customers can join or how many emails you can send. Plus, their support is amazing. IsJel helped me out so much, and she was super patient while she got everything set up for me. We're thrilled you're enjoying the features of Rivo and the flexibility it offers for your loyalty program! Thanks for the fantastic feedback on our support team. 😊 - Kevin & Rivo Team

Just had help to remove the branding from Dan who was extremely helpful and went above and beyond to inform me of different things. Really impressed. We're so pleased to hear about your impressive experience with our support team! Thank you for sharing your feedback. 😊 - Kevin & Rivo Team

Quick, performant,very kind,a 5 stars CS for sure! Thank you for the five-star review! We're thrilled to hear you had a quick and kind experience with our customer service. 😊 - Kevin & Rivo Team

Müşteri temsilcisi "Dan" çok yardımcı oldu herşey için çok teşekkür ediyorum. Rica ederim! Temsilcimizin yardımcı olabildiğine sevindik. Nazik sözleriniz için teşekkür ederiz! 😊 - Kevin & Rivo Team

Linah Farms

2024-11-11

Arienne was super helpful answering questions for me as I was trying to determine a customized rewards plan for my shop. Thank you! We're so glad to hear our support could help you tailor a rewards plan for your shop! Thank you for the feedback. 😊 - Kevin & Rivo Team

Very good and useful App with a great customer service. Special thanks to Jel for her help. Thank you for the positive review and the special shoutout to our support team! We're glad to be of help. 😊 - Kevin & Rivo Team

Extremely fast response and reply from customer service (Pete). Very friendly and knowledgeable. Thank you for the feedback! We're glad you experienced fast, friendly, and knowledgeable service from our team. 😊 - Kevin & Rivo Team