Reviews for Rise.ai: Gift Cards & Loyalty

Absolutely essential for stores that want a strong gift card program. We're still in the process of migrating to Shopify and weren't satisfied with the basic gift card system. I'm very impressed with this service - great management dashboard and upgraded gift card capabilities.

Bonefly

2018-03-28

United States

great service, wonderful app.....

Dtt By L Green

2018-03-22

United States

Excellent Customer Service! Ari was amazing!! Cool service to add to my e-commerce store!

We have a _lot_ of customisation and Gift Wizard was on point with all and any questions we had :)

Super fast and helpful support! Giftwizard is a great option for sending gift cards directly to a friend's email.

Gift Wizard has been vital to our growth, great customer service!

Ari was super helpful in getting us setup with GiftWizard. This app does even more than Shopify's built-in gift card solution, and at a fraction of the price!

I have literally just downloaded it and am still setting it up for the free 7 day trial but I wanted to check that it would issue gift cards in £ instead of $ (as I couldn't see an option to change the currency), so I sent a message to Ari and he responded within seconds! He confirmed that yes, it would automatically send in the currency set up in my Shopify site. So it's good to know help is so readily available for people like me who don't really know what they're doing!

Gift Wizard has been a great partner for us in gifting through our site because our products require sizing selected by the recipient. They worked with us to translate the app and all emails to work fluidly with our customers and drive a differentiated experience on our site! Great and fast customer service! Definitely recommend!!

This app provides everything we needed, without the need to upgrade our Shopify plan! Better and cheaper than the out-of-the-box Shopify giftcard feature. After initial setup we had a few questions and received truly great support. Ari even called me to assist us in customizing the app to our needs and made changes into our Shopify code to fulfill our needs. One small suggestion for improvement in a future release: it would be nice, if the "powered by gift wizard" could be removed so customers don't see it in our store. I can recommend this app to everyone with "gift" needs in Shopify. A great app with a great support team!

My name is Justin and I'm a theme developer. I've spent a lot of time on researching for the right gift card solution. I think GiftWizard is by far the best one on the app store. I should probably start with the fact that the user interface of the dashboard is not good enough and they need to improve this part (Mark from their team said it is going to happen soon). Having said that, it's not just REALLY good for sales, but also for marketing - their tools allow you to send gift cards to customers and help you to bring them back to the store. It helped my clients to ramp up their gift card program.

Great customer support, app is easy to use once you work it out :-)

Great support! Easy to use for us and the customer :)

It´s a really nice app to give the people the opportunity to gift the people they love. i am using it on my store at https://metal-gods.myshopify.com. really hoping it increase my sales.

Great app that offers a feature we think our customers will love and respond to. App integrated well with the theme and Ari was extremely responsive when we needed some guidance, even meeting a couple of custom needs quickly. Received the first gift order the same day we activated the app. Very happy with both the app and the excellent customer service!

I have been doing a complex Shopify setup for a national food brand. They wanted to expand their bacon of the month services. And, allow customers to gift orders to third party recipients. We made over $10,000 in just a few weeks of using Gift Wizard. Like any app, there are sometimes kinks to work out. Off all the third party apps I installed in Shopify, ONLY Gift Wizard called me when I had an issue. Ari really cares. The product is outstanding. You can even send out cards (Example $10), to any subset of emails you desire. The cards only get transferred into Shopify when they are redeemed. I have 20 years experience in ecommerce software development. By far the best app I installed for my client. It is going to make my client happy. GREAT JOB GIFT WIZARD? And, especially Ari. You rock. If you want to sell online subscriptions, gift cards, or the ability to gift sales items to others, this is the app to us. They are also making it better all the time.

Great App and great help / service when we where stuck with some issues in regards to displaying our local NOK currency!

Ari is prompt in solving the issues. He even called up to explain and fix promptly.

ABSOLUTELY AMAZING CUSTOMER SERVICE! I encountered a couple problems when we first got the app but Ari was there to help me the entire way. We just got our first sale after pushing the app live, its going super smoothly. Totally recommend

So far so good. Easy to set up. Chatting with Ari has been quick and helpful I really like that the gift message can be sent either now or at a time in the future. Teresa PolishPottery.com

Gift Wizard is great + easy to use.. I think it will easily pay for itself over the next month. I had trouble sending complimentary cards to customers, and Ari jumped on a call with me within 24 hours of emailing about the issue. Super awesome!

GiftWizard is the best app we found on Shopify for gifts and/or gift cards. Just what I needed to create better gifting experience for customers and more sales. This is a very powerful app that is excellent value for money. GiftWIzard delivers on many levels and is overall a superb product. Also - great service! Tech supports responds quickly and they're very helpful. I have worked with Ari throughout the entire process of adding and installing GiftWIzard on our upcoming site. No brainer for businesses large or small. Recommend + + +

Got it installed and live in 1.5 hours. Art was extremely helpful and responsive!

Fantastic app. Super easy to set up and does exactly what it says. Very helpful customer support too.

Ari sorted an issue I had with my theme and the app seems great!