Return Rabbit
Automated Returns, Branded Portal, Exchanges, Revenue-Focused
11 Ratings
Media
About this app
Automate returns. Maximize revenue retention. Delight shoppers. Improve business efficiency.
Return Rabbit turns returns into a delight for your shoppers, optimizing every step for exchanges to keep your revenue rolling. With a wide array of options for returns and exchanges, plus automatic shipping labels and detailed follow-up communications, we ensure a seamless, branded journey that feels just right. Get set up super quick with our white-glove onboarding, and we'll have you up and running in no time! There is more, enjoy unlimited free access to our app for up to 25 returns per month!
- Automate returns for exchange, store credit, or refund with a branded portal
- Pre-paid labels and tracking for major carriers around the world
- Exchange for higher, same, and lower priced products
- Proprietary exchange product recommendations and exchange incentives
- Actionable analytics & ROI-based reporting
Categories
Key Benefits
- Convert Returns to Exchanges: With Smart Instant Exchanges, customers can easily exchange their purchases for any other product available in your store.
- Automate Customer Service: With automated RMA, Labels, and Refunds, your team can spend more time on issues that require high empathy & problem solving.
- Increase Customer Retention: Discover and serve the most profitable customers, extend LTV and deepen relationships. Keep the customers you acquire, for longer.
Pricing Plans
Startup Plan
$200/month
- 500 returns per month
- Custom return reasons
- Full catalog exchanges
- White labeling
- Tracking pages
- Label free QR code
- Commission-free exchange
Growth Plan
$400/month
- 1,000 returns per month
- All Startup features
- Dedicated Customer Support
- Exchange incentives
- Product recommendation engine
Market Leader Plan
$515/month
- 1,500 returns per month
- All Growth plan features
- Quarterly analytics review
- Advisory services
App Insights
Monthly Reviews
Stores by category
Stores by product count
Distribution of store sizes using this app
Brands Using This App
TAYLOR + MAX
Toys & Games
FLAG NOR FAIL
Sink Swimwear
Apparel & Accessories
OFUURE
Apparel & Accessories
five and two jewelry
Apparel & Accessories
Henne
Apparel & Accessories
Recent Reviews
Reviews
2022-07-08
United States
Spoke to multiple returns providers (Narvar, Loop, Returnly) and a lot of them promised these fancy features but after looking under the hood they were all smoke and mirrors. When asked if they can build out certain functionality/features these other providers were unable to, unwilling to, or tried charging an arm and a leg. Return Rabbit was quick on a few feature builds, support, and most of all our exchange rate went from 5-10% to 16%. This is a scrappy company that delivers exceptional value for the price point compared to some of the other guys. Would recommend trying them out and if you can, work with Ryan he will make sure you get set up right!
