Reviews for Rebuy Personalization Engine

If you sell 3 or more skus on your Shopify store and you don't have Rebuy installed you are leaving money on the table. By far the highest opportunity cost to ROI ratio you will find. It's the gift that keeps on giving. The interface elevates the customer experience and the higher AOVs are the icing on the cake. If your goal is to improve the look and feel of your site and increase revenue, REBUY is must. Congrats to John and Aaron, you've got a customer for life!

I joined my current business without experience in Rebuy, but having used them for a year and setting extremely competitive targets for the Rebuy team, they have exceeded all expectations. Janet, Aaron and the rest of the team have been instrumental in increasing our revenue from rebuy from a high 3-figure sum to a healthy sum in the tens of thousands. They are now considered a 'crucial' app in our e-commerce stack, even on our headless sites. Every time we've given feedback, suggestions or bugs, the team has been extremely responsive. I'm looking forward to using them even more in the future.

Section 119

2023-02-28

United States

Rebuy is a great app. It has allowed us to customize our checkout, cart and post purchase pages. They have a really good team dedicated to helping us use the application to grow our revenue. I would recommend this to any serious ecommerce DTC business.

Fantastic product. Aaron on the team was extremely professional, and helped me to setup upsells and an improved cart to my desired specifications. More to do, and I know the team will be there to support!

Rebuy Personalization Engine is an excellent app for Shopify e-commerce users looking to enhance their customer experience and increase sales. The app's advanced algorithms analyze customer behavior, preferences, and purchase history to provide personalized product recommendations, upsells, and cross-sells. The app's easy-to-use interface and customizable features make it an excellent tool for businesses of all sizes. It also integrates seamlessly with Shopify, allowing users to automate their marketing efforts and reduce manual labor. Rebuy's predictive analytics and machine learning capabilities enable businesses to anticipate customer needs and deliver tailored experiences, improving customer satisfaction and loyalty. Additionally, the app's reporting tools help track performance and optimize strategies for even better results. Overall, Rebuy Personalization Engine is an essential app for Shopify e-commerce businesses looking to provide a personalized shopping experience to their customers and drive sales growth. In addition to its excellent features, Rebuy Personalization Engine also provides outstanding customer service. Their team is knowledgeable, responsive, and always willing to help Shopify e-commerce users with any questions or issues they may encounter. Many users have praised the app's support team for their prompt and effective assistance in integrating the installation. They offer comprehensive documentation and resources to guide users through the process, and they are available to answer any questions and provide personalized recommendations. Moreover, Rebuy's customer service team continues to provide ongoing support and training to help businesses get the most out of the app. They go above and beyond to ensure that their users are satisfied and successful in their e-commerce endeavors. Overall, Rebuy Personalization Engine is an exceptional app with great customer service that any Shopify e-commerce user should consider implementing to enhance their sales and customer experience.

Industry of All Nations

2023-02-24

United States

Rich from support, the man! Customer service is quick to respond, which is great. We had some shenanigans with originally getting set up because of some pricing confusion, but happy that we were able to onboard ultimately, bc they're support team is A+

Very user friendly app. We've noticed a nice bump in AOV since implementation. Ian, Dante, and Jeffery have all been a pleasure to work with. Great support team!

Customer Success team was fabulous to work with and already seeing the upsell add profit to our AOV. Awesome experience!

Matt is an absolute legend. His guidance was invaluable, it was also intertwined with kindness, patience and technical expertise.

Works great and has awesome implementations I haven't seen anywhere else. Definitely worth at least testing on your store you wont regret it. Rich was super helpful giving advice on how we can improve!

Margot Elena

2023-02-21

United States

Rebuy is a powerful app. I wish you could schedule language changes within the widgets to reflect promos but overall this is a HUGE upgrade compared to our native shopping cart and our last Gift with Purchase app. Rebuy's customer service and success managers go above and beyond with quick reply times. I highly recommend Rebuy.

We launched ReBuy just before the BFCM week as we constantly wanted to add more personalization and campaigns to increase our AOV. What happened after the launch was just awesome; we are seeing increased AOV and their SmartCart is a game changer. If you use Shopify, then adding Rebuy is a must. You don't just increase the revenue but also save a lot of dev time. Further, want to give a big shoutout to Janet & the entire team for always being helpful.

Sending a special shoutout to Janet and Aaron for helping us with a very tricky issue related to getting our bundles / discounts working with the SmartCart! It is obvious the team really cares about ensuring we are having the best experience with ReBuy and getting the most out of the app. While it's still too early to tell how this will impact the business / performance, it's a big upgrade from where we started and I'm confident the results will follow!

Launch team is awesome and the support is great. Been a big help to our brand and we're looking to do even more with ReBuy in the future

We have been working with ReBuy for a couple years now and we are VERY happy with the results! I have to give a big shoutout to our account manager Aiman, who worked with us one on one to build a custom bundle page for our brand. He went above and beyond! Definitely recommend adding Rebuy to your store if you are looking for a great way to increase AOV and work with people who care about the success of your brand

Rebuy and the teams there are a winning combo for us! We love what options we have to increase conversion and AOV. It's paid for itself many times over. Our marketing team can implement new widgets without getting our dev team involved which is a great time saver. Their support and launch teams are the most responsive and kind folks we have ever worked with in the Shopify app community. Well work the price! ⭐⭐⭐⭐⭐

We love the Rebuy app! Not only are the performance-enhancing integrations easy to install, but the support from the team is invaluable!

Well, we have had Rebuy Personalization app for the better part of 2022 into 2023 and the results are socksational. We launched 6 different product widgets throughout the site. Some are AI driven while others remind visitors what products they browsed on the site (kinda like a wishlist). We have 4000 different socks so the "recently visited" widget helps remind visitors so they can add-to-cart quickly, increasing conversions. The widget ui is silky smooth to the touch and the add-to-cart button is tightly integrated and blazing fast. In our Rebuy Smart Cart Drawer we have a 3rd party integration with "Card Isle" that fits well with our gifting and gift wrapping add-ons. We also have more AI driven widgets in the cart. On the checkout page we have another upsell widget for quick adds. And we are now testing after checkout up-sells to a specific audience. Any support questions, be it technical or marketing, are handled quickly. The launch manager made the process simple, expect to be up and running in no time, that was our experience. Highly recommend this app. Kudos to the Rebuy Team!

Kind of hard to use at first... But the support people are super helpful! Finally got everything working!

Outstanding app for putting the right products in front of the right people at the right time. Isaac was a huge help in getting my store working correctly with a tricky discount app. The smart cart and one-click post-upsell modules put it a cut above the rest. Pays for itself immediately.

Rebuy helped us to improve our cart and increase AOV using their Smart cart, dynamic widgets and product recommendations. Support team is great as well

In LOVE with the rebuy app! Rebuy has really helped boost our overall AOV and UPT over the years with the many plug and play widgets that they offer. With rebuy, our merchandising and marketing teams are able to personalize the shopping experience by offering upsell/cross-sell opportunities at multiple touch points within the user journey. Also, Suki Abdulla is the absolute BEST rep ever! She's really supported us with setup with additional widgets that we want to implement.

One of the most helpful customer success team of an app we've ever used. Also huge revenue generator for us!

Journee Collection

2023-01-31

United States

Rich at Rebuy has always been quick to answer our questions and has found solutions to make Rebuy work its best on our site. After installing Rebuy, we saw quick results, this app pays for itself and then some!

Supply

2023-01-26

United States

By far the best upsell/cross-sell app that we've used! Our AOV has been through the roof since we started using Rebuy and has become a huge percentage of our store revenue. A big thank you to Rich, our Merchant Success Manager. Always available, quick to respond and full of insights on how to improve