Reviews for Rebuy Personalization Engine

Great software and great support. Their support team is available to help you with any questions you have about implementing Rebuy.

Rebuy is an awesome app. We've been able to increase AOV, cross-sell more efficiently and up our subscriptions. Highly recommend!

Rebuy has been a tremendous personalization partner. We've been able to launch bundles as well as keep our suggested picks for customers. Their customers support has been top notch as well.

We just started with the app, and so far so good. The app support is beneficial, they offer chat support. This is a must today, specially for more complex apps. I will update you after we start using the widgets and all their features. But for now - five stars!

Clear UI combined with a good and fast live-support for me is very important and Rebuy has nailed them all!

Aplicación excelente, con características únicas y dinámicas para recomendaciones y sobre todo el carrito o smart cart, todo muy personalizaste. Mención especial al equipo de soporte ya que en nuestro caso tuvimos varios problemas con servicios y otros software y logramos compatibilizar todo. Ademas escribieron un nuevo código especial para nuestro tipo de moneda CLP y reparar los decimales que en chile no se utilizan. Nuevamente muchas gracias. gran soporte y equipo tras de la aplicación. En cuanto a los resultados muchos nuevos clientes adquirieron productos gracias a la recomendación en los distintos puntos que determinamos dentro de la tienda.

Great app. Aiman was super helpful in optimizing our upsells too. Truly tailored, personal service which was incredibly efficient.

Onboarding experience has been great. Dante is an absolute legend. He's been extremely attentive and has extensive knowledge in the tool. He's gone above and beyond getting this up and running for our customers. We're confident in the experience Rebuy is delivering to our customers.

We recently started using Rebuy and can't thank Rich enough for all the help he's given us. He has gotten us so excited to see the magic of this app and he has been so helpful and responsive with absolutely any question we had. He provides quick answers and great ideas. We have heard the best things about this platform and now we understand why. Thank you to the rebuy team, and especially Rich!

Great addition to our tach stack. Does exactly what you need it to and more. Support team are excellent with both strategy and technical support. Our success manager Rich has been an excellent help!

Rebuy has been a dream come true for us! We previously had a cart similar to their 'smart cart' that was entirely custom / non dynamic. Keeping it updated was extremely difficult and overtime it degraded. I love that we can keep our cart fresh and easily swap out different promotions and widgets. I can easily say we've seen a boost in both AOV and CVR. I'm excited to integrate Rebuy with more areas of our site including PDPs, homepage, etc. Also big shout out to Dante Maxwell for his incredible guidance and answers to my ever persistent questions! General chat support has been great as well, super fast and helpful.

This app, specifically Janet Gomez (Merchant Success Manager) and Gina Palomar (Account Executive), helped me solve a promo issue I had been working on for a long time. They were super helpful throughout the whole process, making it easy. I am excited to see how else this app can help!

I am OBSESSED with Rebuy! They offer so many features in one place that you would typically require multiple apps for. Rebuy has done an incredible job at consistently increasing our AOV. This is especially thanks to our amazing rep Janet Gomez! She is incredibly knowledgable within the beauty and cpg space. She has made the best recommendations and is such a joy to work with.

Using Rebuy's smart cart is a game changer. Overall the product can help boost AOV and is a great choice for upselling.

I used this app to help me run promotions. I really like how it does GWP. Support is awesome. Always finding a solution to various requests from our end!

Rich & Dylan were amazing when it came to support. Attentive, knowledgeable, and very insightful when it came time to talk product implementation / impact. Looking forward to the next chat with them.

Customer service is great and the product itself is something that gives us a huge edge. Big AOV boost and overall boost to customer experience.

Terrific App. That said-- I don't think app is an appropriate definition for ReBuy; they are a must-have for any committed E-comm brand looking to scale.

A+ app. and the premiere choice for upselling. There are plenty of other competitors in this space, but the hands-on help we get from our CSM, Janet, is what differentiates Rebuy from the crowd. She's gone above and beyond on several occasions. Truthfully, without her we probably would have went with a competitor.

ReBuy has helped us gain 30% incremental revenue in the last three months! The app is easy to use and has a great variety of options for customizing the customer experience. Our Merchant Success Manager, Rich Matukaitis, is very knowledgeable and reached out proactively to make sure we are maximizing performance. We are very happy with our ReBuy experience!

The customer support is top notch -- they really went above and beyond to help us get our smart cart looking how we wanted. And we're already seeing some great results with it!

The Rebuy Support team is super helpful and quick to answer with all your questions! The app is user friendly and shows results quickly.

Adding the Rebuy Personalization Engine has been a great experience so far. Rich M. has done an phenomenal job onboarding us and ensuring we are maximizing our data source opportunities to put the right products in front of customers are the right time. We're only a few weeks in and Rebuy has boosted our AOV by 26%. We look forward to even better results as we enter our higher velocity sales seasons.

Customer service is very helpful and timely. We were able to accomplish exactly what we were trying to achieve with prompt customer support.

If you sell 3 or more skus on your Shopify store and you don't have Rebuy installed you are leaving money on the table. By far the highest opportunity cost to ROI ratio you will find. It's the gift that keeps on giving. The interface elevates the customer experience and the higher AOVs are the icing on the cake. If your goal is to improve the look and feel of your site and increase revenue, REBUY is must. Congrats to John and Aaron, you've got a customer for life!