Reviews for QuickBooks/Xero sync ‑ Synder

Four stars for now just for their service team, but I anticipate this going to five once I've got my setup fully complete. I am still in the setup and testing process with Synder but I have been getting great service from the chat team. Andrew, in particular, has been super helpful in getting me on the right path. The team is quick to respond, knowledgeable and follow up appropriately without me having to initiate. They stand by their product.

This product is great for recording costs on Amazon in QB. However, it does not come "out of the box" and it will take hours of programming on your side and continued back and forth via email to get things just right. You have to advocate for your company and your books as the onboarding only covers a small portion of the specific rules and fees you will incur selling on Amazon. Furthermore, be careful about potential price changes after you are in their ecosystem. We have also been waiting on the Walmart fees integration for over a year. Each month, it is a month away from production, but it has yet to come to fruition.

I had been looking for a streamlined solution on how to import all my transactions from the various eCommerce platforms my business uses and Synder has proven to be the one! George provided excellent customer service and has helped me step by step in setting everything up successfully.

zoe kratzmann

2023-07-16

Australia

best program ever easy to use, the tech support is worldclass!!!. The ability to trace and track all the entries in Xero has made the whole reconciliation process so much easier

So far so good! Works great with QBO. It has so many features! Love it. So glad I finally found this app, wish I had it sooner.

Andrew helped resolve me issue in a matter of minutes. He was very thorough by providing the steps I needed to correct the issues. Hats off to Snyder and the team for employing a talented person!

Chic Bubs

2023-06-16

Australia

A great app to help import sales transactions from various payment platforms. Also supports currency conversion as we have sales in two different currencies.

Synder is user super friendly. I love working with this app. And when issues appeared I always was able to reach out support team and resolve all of my issues. Kay, Andrew and Vita are super professional in their approach of fixing problems! Truly Recommend!

Lizzie with Synder was absolutely phenomenal to work with! She took time to answer all my questions and made the transition easy,

George was an extreme help when it came to getting our account setup with all the right details ensuring a smooth process.

This has been a super helpful app for our company. Vilena on their customer service team has been excellent and super responsive. Very grateful for her support!

Fantastic support team, both Renata and George were a huge help in getting the integration between shopify and our Quick Books Desktop to connect.

Thoroughly satisfied with this app so far. It completely simplifies my bookkeeping. Seems to be reliable so far in importing all of my Shopify and Paypal sales (multiple currencies). Am yet to delve deep into all of the functionality it can offer but so far so good. Customer service is very responsive and helpful.

We shopped around looking for a better way to import our transactions into QBD. We have a complex Shopify store and our QB is hosted on Right Networks. After some tries and fails, we found Synder. We have had tremendous support from their support department! They are quick to respond and even if a solution is not readily available, they never give up and keep trying until they can, or they send it to the development team to see if it is something that can do in the future. Great folks, great products!

Synder has worked really well for my business! The syncing has made it SO much easier to manage sales tax and the various payment streams (Paypal and Shopify). Customer support is AMAZING; George and Vita have been super helpful and attentive. I have no experience with accounting and they have been really patient and explained everything in a way I can understand. Highly recommend!!

Snyder helped me sync historical data after I had issues with another app. It brought over whole sales orders which is exactly what I needed.

Synder works well and is efficient and easy to set up. It has made tho whole accounting process a lot easier. Customer support is very reactive and there are lots of tutorials available when you need help

Great platform, however, hard to set up and their pricing structure is not straight forward. Ended up being charged per automation rule, ect... seems like they are trying to get you to pay extra where ever they can.

Synder has been a great solution to importing our Shopify data in to Quickbooks. I was having an issue syncing some data and Andrew at Synder quickly solved my problem, and even restored my syncs without question!

Synder has been a game changer in synching and keeping up with our books. We started our business doing everything manually between Shopify and Quickbooks, but using a tool like Synder has been integral in helping us scale and grow.

It would be 5 stars but we have had some minor teething troubles which could well be down to our set up anyway. This app is saving a load of time with Invoicing. And their customer service is fast and extremely helpful. We still need to go deeper into what the app can do but we are so happy with it so far.

I've tried a few integration apps before and so far Synder has worked best for me. Felix has been a great help in assisting me with some issues I was facing. I would recommend for easy & smooth integration process.

I'm not what other options there even are to be honest - I've used this since day 1 and wouldn't consider any other software for this. Works seamlessly with Quickbooks and our accountants love using it too.

Synder works great to pull detail of transactions from Shopify into QBO- saves so much manual time and provides appropriate transaction information to able to correctly allocate both spending and income.

As a franchisor with multiple franchisees, this app is savings us valuable time. I am also very impressed with their response time when help is needed. Thank you George and keep up the great work Synder!!