Reviews for QuickBooks/Xero sync ‑ Synder

Thrivous

2022-12-21

United States

This is the best tool for QuickBooks syncing that I've found -- and I've been looking and trying many alternatives for years. The thing that I like most is the transaction-level detail. Most other sync apps make periodic entries rather than transaction-by-transaction entries.

Very easy app to setup and I was able to import historical data after searching for a way to integrate with Quickbooks Online.

Great app to use to sync shopify transactions with to Quickbooks. Works like a charm and don't have any issues with it. Categorises all the transactions automatically.

Great app has made working with our accounting software easy. Support was so helpful in setup and configuration questions. Everything has been smooth and easy to use. Saves so much time each month having this level of automation.

Amazing customer service! I had the complete QB syncing for historical data with Lisa in the smoothest way possible. Lovely experience.

This app has had its up and downs (mostly user getting used to how it functions), the team at synder has always been quick to help and the app has only gotten better since using it. The integration between multiple platforms is a huge benefit.

Kool Breeze Solar Hats

2022-12-01

United States

Thank you to the onboarding team for all of your help especially Lizzie. The program appears to be exactly what we were looking for to help us merge all of the information needed from all of our selling platforms into quickbooks.

Synder has been very useful for syncing transactions in our business. It's made accounting a breeze!

This app was easy to integrate! Can't wait to be able to dig into the data. Looking forward to being able to change the tags of how certain products are bought into QBO.

Synder was recommended to me by our new bookkeeper. Thus far it seems to be working out perfectly as we have multiple sales channels and Synder connects QBO with all of them. Additionally, when I needed help I chatted with Andrey and he was quick to answer and incredibly helpful. Great product, great service.

During the initial review of the product, Andrey's support really helped me with understanding how to utilize Synder for our needs. The setup process is very important but once you get that going the sync work quite well.

This app has made transferring Shopify transactions over to quickbooks so easy! The support team and George was great too at helping me looking into some issues I encountered.

The service from the customer support time is great. Keith especially has been an amazing help! As for the app, processing times are quite long and quite pricey for high transaction businesses. Also, some key functionality is blocked until you have spoken to their onboarding them which adds further delays if you are trying to get it set up quickly.

LeanLight

2022-11-02

United States

great support and friendly service. Software saves alot of time in accounting. Once setup, most all functions are automatic

What a delight using this app and dealing with support. Any question I had was responded to quickly and easily. The app works great to sync orders with Quickbooks and their rules are great.

Andrey was super helpful in addressing my issues today and was quick to respond! Synder has made our accounting seamless!

Customer service response time is very good. Andrey was very helpful with addressing my questions and helped me resolve my issues quickly.

I have never had any issues with he Shopify integrations and when I do have any issues in general Customer Support is incredibly helpful and knowledgeable.

Synder provides thorough integration for many platforms with lots of functionality and a very responsive support service. Highly recommend!

This is a life saver for a small business. Easily connects to quickbooks desktop and has saved hours on manual entry so I can spend more time focusing on the business and less on admin. This is a highly recommended app.

Im a one-man show and the app is really helpful for streamlining processes. The support is very quick to respond and helpful

For more than 1 month, the transactions made via Shopify payments are not imported into Synder (for some reason). Because of that, I cannot create invoices for my customers into Quickbooks, which is SUPER important to every business. I have contacted the customer support multiple times, and they keep answering they are on it for more than one month! Absolutely nothing has been done. They don't seem to understand the urgency of the topic...

This app has already saved many many hours reconciling our accounts, having previously done this manually for shopify, amazon and ebay sales. 5 STARS!

Pretty happy with the app so far, it cleanly reconciles my transactions and all fees through shopify payments and paypal. There was a bit of a set up and if you're not familiar with bookeeping, you might need to make sure you set it up correctly. Only drawback so far is that it doesn't sync klarna payments.

Makes our accounting simpler and has saved a lot of time and headache. Easy to use once set up and the UI is simple and intuitive. Reasonably priced compared to other similar apps. Would happily recommend for syncing with Shopify.