Young Mountain Tea
2022-03-17
United States
We had some problems with the setup to get what we needed into QuickBooks Online. But Dean walked us through the process and provided valuable information to get things working correctly. Dean was knowledgeable and his customer service was impeccable. Great Job!
Studio Creationz
2022-03-17
United States
Sherwin did an awesome job getting everything set up for me, made sure everything was working perfectly. Awesome Job! I would recommend asking for him!
The Innovative Tech
2022-03-17
United States
Sherwin from quickbooks was all over getting this setup for me helped setup and sync and made sure it was working to my satisfaction! Great Job! I would recommend asking for him!
Continental Bead Suppliers
2022-03-17
United States
Vincent was a great help excellent customer service. A++++ I like this app its really greattttttttttttttttttttttt
2022-03-17
United Arab Emirates
I used it for my integration and having multiple issues but Rominick was so supporting and helpful in understanding my situation and then coming up with the right solution and strategy to do set-up. Super Active support and help by Rominick . would highly recommend this platform.
2022-03-17
Canada
A++++++++++++++++++++++++++++++++++++ apps and very nice assistance for clients. Thank you Karol, you are the best!
Lucy Hughes Creations
2022-03-16
United Kingdom
Great service again from Benielle from the customer service team - highly recommend this app to others
Little Traverse Tileworks
2022-03-16
United States
This app is great. It saves me SO much time. I occasionally have an issue but their support team is amazing. Today I had a quick issue and David solved it right away.
2022-03-16
United States
Excellent and fast client service - Vincent was amazing during whole process. Would recommend anyone who is looking for a e-commerce integration tool with QBO.
2022-03-16
Canada
The support team is always so helpful! Dean did an amazing job helping me clear all of our errors today. Love this app!
Pinned Up Bra Lounge
2022-03-15
Canada
I was having trouble syncing my orders and Ronnie answered my chat request. He assisted in getting the orders synced and stayed on the chat while the process took place to make sure it was working.
Montana Arts & Home
2022-03-15
United States
Clarisse was a huge help and got right to the problem we were having. Thank you! I would recommend this app as a must have.
Oh Shoot Apparel
2022-03-15
United States
David was an incredible help. Very knowledgeable about the platform. Extremely timely responses. Amazingly kind.
MyLiqourBase
2022-03-15
Malaysia
Impeccable customer service and team that's readily available to help. Benielle is such person, that helped with my question and solution within seconds.
mysticalcherry
2022-03-15
United States
Great customer service. I was looking at videos trying to set the app up. Then Sherwin inboxed me. He was so detailed and efficient. What would have taken me hours to do, he helped me to complete in less than 10mins. He was very polite and patient with me. Providing screenshots and directions on how to complete the task. Thank you, Sherwin. You are a true asset to Quickbooks connector.
Atelier Côtier
2022-03-14
Canada
Great app, wouldn't live without it :D SHERWIN was a great help, very fast and clear. Excellent customer service. An app that I would really recommend to sync Shopify orders to Quickbooks. Good job!
VIA VTG VOX POP
2022-03-14
United States
I can't sing the praises enough of the support person I was aligned with to help us with our OneSaas integration. His name was Vincent and all I can say is he was amazing. He went above and beyond... and then beyond again... the call of service to assist with our very specific issues in the setup process. Courteous, thorough, knowledgeable, and super helpful at every point, he took the time with every question we proposed to get us the right answers in order to have a smooth integration. Honestly, he his work ethic is rare these days and he so needs to be applauded for it. QBO/OneSaas is so very lucky to have them on their team! I would rate the app at 3 for its confusing setup process and lack of clear cut guidance, but am giving it a 5 only because of Vincent's great support!
Steeze Autostyling
2022-03-14
United States
Karol was outstanding at understanding my issue and was even fast at fixing my issue. I will definitely be asking for her help again. She really was outstanding. Thank you, Karol, for your excellent service!
Les fleurs Franktown House Flowers
2022-03-14
Canada
Just getting started with this app but I can say that, so far, it appears it has great potential in simplifying data entry in QuickBooks. We needed something to help sync customer, sales, and product info from Shopify and, fingers crossed, this will do the trick! LORI at customer support was helpful in getting us set up for our first sync and I am thrilled to see the sales automatically show up in Quickbooks to match with the income on our bank statements.
Swiser
2022-03-14
Egypt
Best thing about this app is the customer Service. Rominick was very helpful and solved all my issues.
SHANTI BALANCE
2022-03-14
United States
Great service! Rominick was very helpful. He was able to answer all my questions, check my settings and give me great guidance.
At Your Witts End
2022-03-13
United States
I had lots of questions being new to QB Online and Ronnie was extremely helpful and patient with me!! She answered all of my questions and helped me find my invoice I could not find along with other questions as well. Thank you Ronnie!!!
Mind F Fatigue
2022-03-11
Canada
David was so very helpful in resolving several issues so fast! Made my workflow so much easier. I really appreciate it!
Vegas Built
2022-03-11
United States
Look. I dont always leave reviews. Time-consuming and honestly I hate typing. But after a week of youtube, websites, trial and error with real bookkeepers and no success; I had to leave one for this app and Karol, specifically. They went far above and beyond my expectations. I run a print on demand Shopify store for our local small business. Shopify sends me payments but after they deduct fees. I have to create a sale receipt manually for every single order too, and I was having to make journal entries for every order if I wanted granular detail on a per order basis. Not ideal. I was hesitant to try this app thinking, why hadn't anyone on all the sites and videos I visited talked about this? It must not work but I will give it a go. While the guides were easy to digest, I didn't trust them or myself any longer so I requested support Chat. In comes Karol! Absolutely delivered on answering my questions. Patient, thorough, willing to explain things so I understood them better. Honestly, probably the best technical support I have ever had on the interwebs. If you are dropshipping or doing POD I highly recommend this app. Makes life so much easier. Karol, if you ever leave the company look me up! I want you to come run our customer support department in Vegas!
Function Werk
2022-03-11
United States
Was have issue with pulling old data and input in QB. Vincent able to help and make it work. Thanks