Ounced
2021-06-09
Singapore
Troy is amazing with the set up, he's super patient and guide me through and helped me synced my data to Quickbook. Highly recommend
Kaden Apparel
2021-06-08
United States
Great customer service - Benielle was a huge help and helped fix the problem I was having in just a few minutes! A+
Bohemi Handcrafted
2021-06-07
Australia
Absolutely amazing customer service. Very helpful & friendly service. Karol helped me correct many errors I had made with my initial set up, everything is now running smoothly. Thank you Karol!
MultiLightCreator (Wholly owned by Gift To You Ideas)
2021-06-04
Malaysia
I tried this app. Paul was extremely good and sharp in hearing my requirements, including provide sound advice on creating the correct New Income Account category for my newly start shopify website whereby I trying to synch it to my parent company QuickBooks account. The only thing I'm stuck with is, my website default is selling in USD and my parent company QB others Sales is in MYR. Now I need to checkout whether I can edit my QB into Multi Currency and whether it would caused adding USD into my Sales Income Ledger mixing up with my existing MYR. Paul recommended I ask if QB can convert it automatically into my LOCAL MYR after this APP synch the shopify USD sales into my *Multi-Currency QB, (*if my QB is switched to Multi-Currency subsequently). We are still exploring this and will need to update Paul prior next step. Thanks Paul for superb and patient support from every step of the way guiding me to set up. I would give Paul 6 STARS for that! I will connect with Paul again soon hopefully can use the App to synch with my USD default Shopify with my QB and only if QB is capable of Auto-Convert the Shopify USD Sales that was synch into my QB after Multi-Currency is ON. God Bless lets hear what QB say. In the meantime I cannot use this App yet. Once again thanks Paul will catchup soon.
Kitchway
2021-06-04
United Kingdom
Top-notch service from all of the team started with Ronnie, Sherwin and finally, Karol who gets the cherry on the pie. Good tool and very helpful along the way will definitely recommend it. Thanks very much.
Tristar Alpha General Trading
2021-06-01
United Arab Emirates
Sherwin and Rafael did an amazing job in fixing the issues we were getting when syncing Shopify with Quickbooks. Great job and they were quick to respond too!
Elleebana Canada
2021-05-28
Canada
Ronnie was extremely helpful and gave me the right direction to properly get our operations moving. The app expedites the process very well and let's us focus on the business and not bookeeping.
Casual Carats
2021-05-27
United States
I just downloaded it so I cannot say much yet about the app, but I will say that their service has been very good and quick. Troy was super helpful late at night, and got my questions answered very quickly!
mustardandgraytrade
2021-05-27
United Kingdom
Brilliant App - I use it on who of my stores and it is so good and time-saving. The customer service (Dean is very very good) is clear and fast. Full marks all around.
thesilis
2021-05-27
Türkiye
I got a problem with sync, actually it was my fault, but the chat support was really good .Thank you Dean for your time and fast support.
SevenYays
2021-05-27
United Kingdom
Great technical support from Sherwin via the chat. Sorted my syncing problem within minutes and with no wait. Thanks very much!
FILAfi
2021-05-26
United States
A bit confusing to navigate the set-up on your own, so definitely reach out to the chat support for help. Ronnie was a godsend in helping me make sure I got all the fields populated the way I needed to. Thanks Ronnie!!
2021-05-26
United Kingdom
I had problems reconciling my clients payment and invoice in QB, but thanks to Paul for saving me! He helped me edit the settings and guide me along the way!
irishsupply
2021-05-25
Ireland
Thank you Ronnie , professional and Great customer services and full integration guide. I'm very satisfied by your service.
wairco
2021-05-25
Canada
I am in love with this app. It has simplified an annoyingly complex data entry process. And thank you Paul for helping me set it up. Fantastic customer service!
Cassie Lomas Range
2021-05-25
United Kingdom
Just had Paul helping me with connecting OneSaas and then fixing a tonne of errors! he literally took all the stress away. I've been putting off contacting because I was worried it was going to be an impossible task explaining my issue and then trying to get the techy bits done...but Paul to the rescue - all done and sorted within the hour and nothing more to do. Thanks so so much
Aphrodite's Chamber
2021-05-25
United States
We thought we messed up our Quickbooks by syncing invoices instead of receipts but Sherwin in Customer Service helped us fix this issue.
Brave soles CAD
2021-05-24
Canada
Excellent customer service. Ronnie walked me through some things that I was totally confused about and helped me understand the reason behind them. Highly recommend the app and the team behind it. Thanks!
Old Time Farm | Mercer County, PA
2021-05-21
United States
I love the app and everyone has been so helpful with any questions or problems. Dean helped me today straighten out a product I messed up by changing to inventory. Paul was awesome on another call!
Klean Earth Natural Skin Care
2021-05-21
Canada
Paul was amazing!!, What a help in connecting my QBO and Shopify account. My report had 7 different issues that needed to be corrected and Paul helped with them all and quickly. Also had tones of patients with me and encouraging words that I really appreciated.
2021-05-21
United States
Paul & Hazel were EXTREMELY helpful! They were quick to respond and helped manually import a few months of previous payouts. Our QBO is now showing our top line Shopify sales which is a big help! Definitely recommend this app and their customer support.
Bearfruit DIA
2021-05-19
United States
Ronnie was wonderful help. He was able to answer my query about synchronisation onto QBO. He was extremely efficient and helpful. This gives me a peace of mind using the app for my business and definitely have alleviated a lot of the stress with the data input. Thank you Ronnie!
monkamoo.com
2021-05-18
United States
Thanks Sherwin for the very fast answer to my fee import question. It helped to clarify the app capability. This app save me a lot of manual input time. It is a game changer
Saponificio Varesino
2021-05-14
United States
I was terrified of the idea of spending hours on a chat and not get anywhere with my problem. Sherwin was AMAZING !! in 10 minutes the problem was resolved without 1000 of useless questions you always get in these chats.
The Organic Wine Store
2021-05-12
United States
I set up this app and it worked since the beginning. Then when we launched our online store on Shopify I had some glitched for with I had to contact their customer support. I was blown away by their capabilities and quickness in resolving the issues. Troy and Paul were fantastic!!! Now everything work just perfect. Thank you!