Reviews for Product Options & Customizer

I switched to premium in order to have unlimited customization and now it wont even work, it wont even allow me to click the highlighted part requesting assistance.

hello i have downloaded the app , i started using it and then i wanted to delete it . but the wizard widget is still showing how can i delete it

Great app, works well and has a wizard assistance that lets you action changes also plus the customer service is excellent!

....................... The product is very good, but the customer service is awesome, thanks Purspesh

Kevon was amazing!!! I accidentally deleted this app which threw our site into a tailspin because we lost the ability for our customers to personalize their items. Not good for a personalization store!!! It took me a few days to realize what had happened, but once I got to the bottom of it, I sent an email to the company immediately. Thank goodness for their attention! He had us up and running again in just over 2 hours, and we didn't have to redo all of our products, it came back up and is working wonderfully. I can NOT recommend this app enough! We do personalization of all types, and with this app, our job is much easier. Work smarter, not harder... add this app your store, too! All of us at www.EnchantedMemoriesBranson are thankful for your help, Kevon!

Custompressions

2021-02-17

United States

Custompressions Great App to enable customer options for personalizing/customizing product selection. Customer Service is fast and attentive. Needed help with updating Customizer for new theme version, Kevon was responsive and quick to make the changes so could proceed with my site updates.

Customer Support is 100% on it. had an app issue that was QUICKLY solved! i love this APP thanks team!

I've really struggled with setting up options for my store while designing it. This app was the first to deliver something very close to what I had imagined after having gone through 3 or 4 other apps. I'd definitively say this is one of the better product options app for Shopify stores (integration: 4.7/5) . The team was generally super helpful in overcoming issues with integrating the app, although at times I found that it could be a little slow to get the ball rolling (customer service: 4/5). Yet again that may have been due to my high expectations! Personally, I'm happy with the app and if the price point suits you then I would definitively recommend it!!!

I made the decision to use this app over others after careful consideration. It seemed to fit what I needed at the right price. I am pleased I did. The customer support has been fantastic from Sheniel in order to tweak it to work perfectly for what I need. Would highly recommend.

I couldn't get their "wizard" to actually work correctly. After going round and round providing the same information multiple times, their support completely stopped corresponding with me. I guess if they thought if they ignored me, the issue would just go away. Terrible experience.

Amazing customer support! They were a life saver with their super fast response and edits. Very useful plugin!

It does allow my customers to add descriptions to my custom products, but when it comes to images, it doesn't work. Now I have to contact my customer for a picture that I should of had when they made their purchase. This makes me look unprepare and unprofesstional. I will uninstall.

Product Customizer is a great app, very easy to use. The customer service is also amazing. Whenever I had a problem, Nathan would immediately help me to solve it. Thank you so much!

I really love this app. The app is very simple to navigate through and set up and works very well with the shopify platform. The new addition of the setup wizard makes for even more functionality and options to enhance the look of the options on the product pages. The customer service provided is very efficient and responses and fixes are very quick.

Very easy-to-use functionality included. It even gives you the option to make design changes for each type of field. Other similar apps that I’ve tried require coding. The team is also responsive and supportive. Highly recommend!

Great product, easy to use out of the box. As soon as I had any issues customer service helped me out within hours, it was amazing! Really friendly CS team. Product does what is says on the label, Adds options and Customizes, really easy to use!

Product Options and Customizer is a Great App that allowed us to setup our product options quickly. Their amazing support team provided fast support when we needed it.

Just replaced my previous app with this one for our new store theme, had a couple of teething problems with installation and they were sorted out within 10 mins by the brilliant Pushpesh - Really great service thanks so much!

This app is easy to set up and use, and the support team is also very helpful and quick to respond. Would definitely recommend!

Cafe Emporos

2021-01-10

United States

Excellent customer service! First of all, the app is super easy to use and allows my customers to upload photos directly to my site for personalized orders. When I switched themes I had an issue with the app and they helped me right away. Thank you!

Great app, love the integration with PageFly. The support team goes above & beyond to help you customize the form(s) to match your theme. Thank you all for the help, now go download this app! PS, this is a real review not some computer generated response. How can you be sure? Nipples. No one in their right mind would write that.

Great app, easy to install. I had one small issue when I installed it, and they fixed it for me in no time, very responsive! Now my customers can customize their items easily.

I've been using this app for years. I recently changed themes and their customer services literally responded within minutes when I had a question. Thank you!

Finally a beautiful solution that allow to customize easily each product page. The customer support is really helpful and help us to quickly setup the app as we want it on our theme. Thanks team!

I use the app in almost all my products on my store. This is definitely one of the best apps out there. But what I like the most is the outstanding customer service, they are super fast and helpful! I had an issue when installing a new theme, and they fixed it right away. Highly recommended