Reviews for Product Options & Customizer

I use the app in almost all my products on my store. This is definitely one of the best apps out there. But what I like the most is the outstanding customer service, they are super fast and helpful! I had an issue when installing a new theme, and they fixed it right away. Highly recommended

There is good customer service, there is great customer service and then there's FANTASTIC customer service. The guys from Product Customizer fall into that last category. Their tool works perfectly and if it doesn't, support is always there for a helping hand. Five stars.

BergArtsmykke

2020-12-08

Norway

Great app for giving all your products additional options in a variety of ways. Super helpful team behind the app, that are ready to help you if you need a hand. Definately worth it!

Great customer service. They helped me out with an issue I was having with coding on my website. All around great.

I would force everyone to use this app if i could!! AMAZING! Yes, i did have a major problem.. My old theme wouldnt accept the app BUUUUT the rep talked with me for almost an hour while he attempted to do everything possible in the coding world for just me! He was so helpful!! before him-after a few emails i got frustrated and left my number AND I GOT A CALL !! I changed my theme just to support the app because of how helpful the rep was. He even made sure everything would work perfect on my new theme. HIGHLY RECOMMEND !!! Runs super smooth and great price you can't beat. if i didnt love the app so much i would not have changed my theme just for it lol THANKS AGAIN TAKEEN FROM PRODUCT OPTIONS AND CUSTOMIZER TEAM

I've been using this app for years now. I recently did something silly that removed the code and messaged them late at night, by 9am the next morning they had it squared away and all is well. Super easy to use, would definitely recommend. Great customer service. I use with the Retina theme.

I just started using this app. Had trouble with the installation, caused by a different app which was installed, that first made it impossible to change the html/css code as it was supposed to be. THE SUPPORT TEAM then was super fast, within 1 hour everything was fixed and set. Now I am ready to go to use this easy to handle app. Will upgrade soon, to use more detailed functions. Thanks for a simple and great working solution – to customize my shop offers!

This app has helped us with the customization and ease of ordering for our customer. The support team is great with their swift reply and assistance!

Product customizer is great app for those looking to add additional variants or options to their product pages. The customer service is great - they are very quick to reply and always willing to help!

This app was everything we needed. Also you can't beat the price for what you get and the support. I had an issue when I switched themes and they fixed it for me within an hour.

The developer was SO helpful with fixing a couple issues we were having. Quick to respond, thorough, and the app is working great. It is very easy to use both for backend and for the customer.

Does exactly as it says.. Also based on feedback the app was updated very quickly.. It allows us to add bespoke items to selected products.

Great customer service, every request was promptly addressed. This app has all our store needed for bundling and allowed us to customize our products for our customers. Recommendable!

Nice app, user friendly and complete. Excellent customer service, perfect answers and problem solving.

Excellent service. I changed my Shopify Store's theme and some of my features did not transfer. I reached out on a weekend and had a prompt response and resolution.

Really pleased with the app simple enough to apply and the support are always so helpful if you have any difficulty they sort it out quickly and remotely without me needing to do anything

I had several issues with the app at first, along with some email mix-ups. Sean, the COO, reached out to me via email to resolve the issue. If you don't see files or images along with an order, definitely ask for help as you may have a theme with an AJAX cart - I wasn't aware that Debut was one of them. Overall, I will be keeping this app for a long time and appreciate the customer service on Sean's end. :)

I love this app and have been using it for a while now. I especially love the customer service. They respond promptly and contact you about possible issue before they even occur. This is important for me as I don't want to know about a possible issue after the fact. Meaning your account is monitored to ensure the app is working properly with your theme.

LOVE this app. The customer service is top notch, would give more stars if I could! The app does exactly what I need it to do. I definitely recommend it to any one who needs their customers to be able to customize their items!

Awesome app! Easy to install and does everything I want it to. Great support with fast reply. Would recommend

the app is really hard to install really bad fo the premium price. I just unistalled. Dosen't work for my theme.

I'm using this app for various options for a jersey. I wish the conditional logic component was included in the basic plan like some of their competitors, but overall a good app.

Very simple to use and their support team is really responsive. All around great app to use. Highly recommend.

Highly recommend this app. The support has always been great. The initial install was easy. I did purchase a theme that the install had to be modified so now anytime I update my theme, I have to have them update my code but they respond so quickly that it hardly matters.

Perfect application, best customer service, they fixed all the problems that I could have encountered, thank you very much to want, so i give 5 stars