Reviews for Product Options & Customizer

J'ai pris le Basic plan, j'avais un peu de difficulté à comprendre, mais rapidement le service à la clientèle m'a pris en charge et m'a été d'une aide formidable ! Merci encore Shevaughn !

I’ve used this app for years and it has given me just about everything I need to create a great user experience for my customers! Very quick response from the support team when I run into the occasional issue. Very satisfied!

This app is super awesome so far, I am excited to see what it can do in the future. Only using the free plan for right now but am very impressed.

great customer service

Very useful app with great customer support. I really wish Shopify would have included these features, but besides that, the app is a must have for businesses that need more customizable options.

I am very grateful for the customer service, they were very helpful since I was struggling a lot on my own, excellent application, I totally recommend it

Good app with reasonable price. Very quick, professional and helpful customer support. Highly recommend it

I love this app. It is very easy to use. There is a free plan if you just want to test customisation on one of your products. I am in the UK, and the support team got back to me in seconds. Sheniel was extremely helpful with the setup. It looks flawless with my theme. I will definitely be upgrading to the paid plan for my other customisable products. Thank you!

Love how easy to use this application is - and what's even better is the level of customer service and support that you receive with it! Their team is always so quick to help me with any issues.

Fast customer support. Thank you! App allows us to let customers add gratuity or premium add-ons to existing items.

Excellent support if you run into any difficulty. Responded within a few hours and resolved the issue for us quickly and efficiently. Thanks Aman for brilliant customer service. App is now working well and offers us the customisation options we required. Thanks Aman and the Product Customizer Team.

Really helpful team and support!! They helped me quickly with no problems, so on more time, thank you!

super quick support , excellent app

The support team is really supportive and replies really quickly. Thank you very much for your help. Especially the customer specialist Aman is very helpful and helped us to fix the problem effectively. Good job, Aman.

Their customer support was awesome and helped me with all my needs and got the app working. Thank you for the help

The Product Customizer App works great. They worked with me to help get the app properly installed and running on my website

Semplice bella e con un super supporto tecnico Consiglio vivamente questa app per inserire testi e dare la possibilità di far caricare le foto al cliente

This product worked perfectly for adding a color option to my product with out effecting its stock. I make custom skateboards where people can adjust the background color, and this app made that doable. Not only that but I had trouble setting it up, but their online chat service was there for me immediately, and their specialist Sheniel helped me super fast and solved my problem in less than 5 minutes! What a hero! Thanks guys!!

LitheApparel®

2023-02-23

Spain

GREAT app. SUPERB support. It requieres a bit of knowledge to set up, but perfect for our needs. Great work here.

Product Options & Customizer is arguably the best Shopify app on the market when it comes to providing custom options and/with conditions on your Shopify store. The app is really easy to use and setup and their support team is readily available to assist whenever you reach out to them. I'm particularly grateful to Amam and Shevaughn who were on standby to put me through whenever I encountered any issues. Way to go team!

Easy to use, but 5 stars simply because we changed our theme and I didn't even think to check to make sure the product customization options for our products still worked with our new theme. They reached out to us and then fixed what wasn't working!

Great app, even better support! We had an issue on setup, and just clicked the Chat icon and we had instant chat support to logged into our site and fixed the problem in minutes. We had 400 pre-sale customers waiting to buy and this was going to trow everything off, these guys totally saved the day. Killer app

School Tattoos

2023-02-16

Canada

We've used the Product Customizer on our website for a few years, it has always worked perfectly and when we've asked for help, the Product Customizer support has been quick to respond and always resolved our issue. We recommend this app for Shopify stores.

I've been using the app for several years now and I've only had minor issues twice. Each time I've contacted support they responded within minutes and had me issue resolved just as quckly! The app can be a bit challenging to learn but once you have everything set the way you like, there really isn't much else you need to do to "maintain it". Thanks to Aman for the quick help with my latest issue! I will continue to use them for my product customization needs.

I recently installed your app and I must say that I am extremely disappointed. The user interface and user experience of your app is far from user-friendly and is proving to be quite a challenge to navigate. The design of the app is outdated and the complexity of the menus and functions makes it extremely difficult to use. The app is supposed to simplify my life, but it is doing the exact opposite. The UI is clunky and unintuitive, making it hard to find what I am looking for and perform basic tasks. Additionally, the app is not user-friendly at all. It requires a lot of clicks to perform even the simplest of tasks and the navigation is confusing. The UX is not up to par with other apps in the market and is in dire need of a revamp. I was excited to try out your app, but my experience so far has been a huge letdown. I hope you take my feedback into consideration and work towards improving the app to make it more user-friendly and intuitive.