Reviews for Product Options & Customizer

I have been using Product Customizer on my site several years. This app is great to provide my clients the custom options they need. Tech support is very responsive with the problem of uploading and downloading photos. Would definitely recommend.

Excellent customer service and the app works very well! The drop down menus are very helpful. Very pleased with this service.

I've used the app for the customer to input text for a customisable product. The app works really well! Needed something adding that wasn't an option on the app and customer service was really quick to reply and very helpful. They did the work for me very quickly. Would definitely recommend.

I have been using customizer on my site for 7 years. This app is great to provide my clients the custom options they need. Tech support is very responsive with any issue you have.

I contacted the team at Product Customizer with an issue I had within my store. The response time was superb and within an hour of my contacting them the issue had been rectified. Issues in your store can cause you major headaches, with a quick response and helpful nature this didn't happen.

We have a very complex product line with multiple overlapping upsells and a nightmare of a shipping problem. So we use PO&C to make customer checkout easier and take a $2k sell to almost $4k without affecting the shipping. Great piece of software!

Great customizability, easy to use, fair price and amazing customer support. if you are looking for an app in this category, Product Options & Customizer is definitely your best choice!

I am doing a product that is customized with the customer's photo and has different add on options for the frame. I was super intimidated during the installation and set up process, but the 24/7 support staff was able to log in and do all of it for me! Thank you so much for making it easy!

Shevaughn, was very helpful and able to solve the issues to get our site up and running. Are modifier pricing was not showing up.

Great Support, Great app nothing to complain about, took me some time to figure out but their support helped me out and i was all setup in no time

Product Customizer does exactly what I need it to do on my website and their customer service is excellent. It is very easy to use, but whenever I do need help they are always quick to answer and resolve my issues with ease!

I have used this app for custom photo cards for 5 years- the setup was easy and when I had a technical difficulty they responded immediately via chat and helped me resolve the problem quickly. Great for a small business owner to have friendly and efficient help!

Kids Bright Eyes

2022-11-03

United States

Best product around - been using them for years with no issues. Today they had a system upgrade and we used the live chat. Simple, fast, and easy to fix any issues that came up. Thanks again!

I am really happy with Aman from this app, He just did what I wanted to do. It's really easy to handle this app because of this kind of helper :)

The customer service is really good! As soon as there is an issue then they get on the case immediately - really helpful

Be weary of all the positive reviews. We asked for help to implement and our cart page was stuck on a reload loop all day without our knowledge. Menu on cart page also stopped working and now we have other issues on our website even after deleting the app.

Great support! App works great! Thank you very much May the spirits, witches, and goblins grant all your wishes! Happy Halloween, dear!

Very good app. very good and very nice support. Many Thanks. Very good app. very good and very nice support. Many Thanks.

Address America

2022-11-01

United States

Our primary products are personalized signs, and this app has made it so easy to collect the personalization details our customers want on their products. The app allows us to create templates, so we can easily enable customization for new products with just a few clicks. Really cool! There are a good number of customization options, and the customization details are stored as line item options under each purchased product. This is important, as we can be sure to match the correct customization with the correct item on multi-item orders. Also, app support is fantastic! We had an issue where an update broke our conditional options, and support responded within a few minutes to start working on the issue. The support rep even stayed over after his shift ended to ensure the issue was fully resolved the same afternoon as we reported it. I am extremely impressed!

Aman helped me in few sec...it is genius.Thank you so much .I had problem liquid error on the product page

The support line was super quick at resolving my issues. If they had not been quick, I would have been losing out on a lot of order information for many different customers.

Great customer service! I didn't get it to work at first and got help immediately. Love the pricing model as well.

Really good product so far, and a really good support team! Was a little confused first setting it up, but their support team was really great about helping me work through it. They even downloaded the theme I was using for testing purposes.

Customer Support is amazing, very responsive and very quick! I'm very satisfied and will continue to use their service!

This app is what allowed us to have a Shopify store rather than an insanely complex and expensive custom store built for our specific needs. We make bags with enough size and feature options that one can order a bag in over 1,000,000 ways. Product Options & Customizer makes all of this possible. The support, when needed, is excellent.