Reviews for Product Options & Customizer

The developers are very dedicated. I'm truly grateful for their assistance. They have helped me solve many issues. Thank you once again.

excellent app, so easy to use, so i would definitely recommend! and if you do have any issues the customer service is excellent and very very quick!!!

Really good app. Customer service is really helpful too, they reply super fast and are really responsive. Got my issue fixed in minutes. Would 10000% recommend!

Very Quick and helpful! I've been using this app for about 3-4 years and never had a problem with the app.

Very buggy..several issues with loading, app doesnt work from time to time. No solutions for simple issues.

Our business incorporates over 100,000 custom handmade item variants, and we needed a good app with great customer service to help us achieve a positive customer experience. The Product Customizer team has worked above and beyond to bridge the gap between our theme and their plugin to make it work seamlessly. So far, we've had a great experience with them and look forward to utilizing their app for a long time to come.

I use 'Product Customizer' app for more that 3 year for files uploading in my store with an option to charge money on extra photos. My experience with the app and the support team is more than great! Everything works fine, and my best words for the app's support team that helped me with different issues when I needed them. It is super important for an app like this to have a good support team They helped me extremely fast, with kindness and professional technical support. Thank you Shevaughn (from technical support) for the last help you gave me which lead me to write this recommendation. Highly recommended Thank you

I downloaded this app and was able to at least add the custom fields then I was stuck. Called support and spoke with Shevaughn and it was fixed within minutes. Everything looks awesome and done in record time. Also, very knowledgeable, courteous and personable. Thank you.

Just downloaded the app but so far seems fairly easy to use. Had a little hiccup but support was on it and fixed it very quickly.

excellent customer service! Sheniel went above and beyond helping with my store . i would recommend

This app is great and made it so easy to customize a product. The customer service is even better. I reached out after 9pm and Shenial assisted and fixed all the issues in a timely manner while keeping me informed during the process. I highly recommend using this app.

have been using this app for almost over 2 years now. the team are super responsive and helpful. would highly recommend!

The app options are extremely helpful to us and were a necessity to our business model and the support was really quick and responsive as well as helped us solve our issue in less than 10 mins! Will recommend them over and over!

Product is great and works just how i wanted it to. Aman offered me very good service too which I was thankful for.

Love this product, easily lets you customize each product and create add on pricing. Has worked flawlessly and the one time I had an issue it was resolved in minutes.. Highly recommended !

We use this app really well. The support has been amazing - they sorted out my issue with a theme update in 10 mins really well. Though for future advancements - I'd love if there was a way of moving the data or downloading it to support our order management system in some way as the business has grown.

Slick Woody's

2023-05-11

United States

Great app, and quick support. We would recommend to anyone looking to have extensive product options.

Great app. A very reponsive and helpful support.

Customer service for this app is incredible. I needed a couple things moved around on my site, and customer service fixed it within 5 mins. I love how to customization also fits my theme. A lot of other apps completely tweaked the entire product page so it did not fit the theme

Ive had this app for over two years and it always gave me issues. Sometimes it doesn’t record the options that cost more and that cause issues with my customers. I would have to manually send my clients invoices or they would just cancel the order. Its crashed multiple times and is a hassle to use. HIGHLY DO NOT RECOMMEND!

Customer Service was beyond my expectations, I would definitely rate them a 10+. I would highly recommend this to others.

Great app, nice to be able to be able to have products where you have to enter in dates. Some of the other apps I noticed doesn't have that option.

Excellent plug-in for Shopify!! Beyond excellent customer service. The app functions perfectly in my store. The company reached out numerous times to ensure I was up and running and got it going for me within minutes. Highly recommend

Great app for displaying options. Helpful customer service (especially Aman) FYI - Customer service is not open on weekends.

Be Monogrammed

2023-05-03

United States

5 star customer service. But, if you have a Shopify 2.0 theme be aware there are glitches in the cart that they cannot rectify. The cart visibly updates and loops and displays a crossed ruler and pencil with the app name, visible to the customer for seconds (I took a screenshot). Was told they are aware and working on this with no date for the fix. I spent hours working on product variants before realizing this glitch that I could not live with. You can also not use the drawer cart style with this app at all. Aman was very helpful with customizing the app otherwise. There should be a disclaimer about this glitch and Shopify 2.0 themes before Shopify merchants upload this app to their sites.