Reviews for Product Options & Customizer

Incredible customer service by Aman, replied within a minute and resolved my issue instantly. Very impressed. the app does the job :)

Organic Climbing

2024-03-28

United States

The customer service support offer by Kevon and Aman has been top-notch. They are usually pretty on it both in terms of response time and ability to make small changes within the app. The only reason for not full five star- some of the features of the app seem to work intermittently. UPDATE 3/29/2024 We had a brief outage and Deep and team were quick to address it and get the issue resolved. They had it resolved within Half Hour. They responded to my initial email within minutes. Really appreciate this team.

Needed some assistance and they got right on it. A1 service

Great Support! Zoom meeting was very helpful in figuring out and navigating the new features.

customer service was amazing!!

Fonctionne, Très bien. Et le support est très réactif, réponse en moins de 5min 24/24. Le meilleur rapport qualité prix des applications de personnalisation

I've been using this app for around 6 years now, it adds so much functionality to my website at www.madeforyou.co.uk, is easy to use and the customer support whenever I need it is fantastic. I was dealing with Shevaugn this evening, what a superstar

Aman is great!

Deep helped me resolve an issue I was having with my site right away! Highly recommend

Support is very supportive!!!!

Blue Sheep Bake Shop

2024-03-26

United States

Had an issue with the customized info carrying over to checkout, they fixed in a timely manner and great custom service!

It has been about 3 years now and each time I have issues they fix them within 1 hour. I truly recommend. God bless everyone, the Lord Jesus Christ be with you all.

Excellent app. It helps us a lot. The custom service is excellent! I will recommend to others as well. We installed this app for about 3 years now. It works very nice.

Amazing support - fixed my issue within 10 minutes of reporting it! Would highly recommend *****

I would recommend Product Options & Customizer for all who use Shopify and need to put into place special options. I was so lost as to how to go about this, and I was in a chat with a representative. This representative fixed my issues with ease, quickly, and was super respectful. I was able to customize my Boutique to suit my needs as well as my clients. Am a customer for life!

Excellent customer service and very good handling of the app!

nice app , help my get to my store goals

Always very helpful when I have questions!! Wonderful support team!

great support and a great app. been a long time user. i consider this a must have app.

I am new to shopify and setting it up the way I wanted, wasn't perfect. Having an app like this really made my site customized the way I wanted it. Support for this app is awesome too, they messaged me and walked me through a few things that would improve how I set everything up - they checked code for issues I thought I was having and went above and beyond. Highly recommend.

Really helpful customer service when I had a problem.

I've been using this app since I launched my store, and its the perfect app to give my customers options. The customer service is also amazing as well, once my app wasn't working properly, I reached out and the team was able to help address this issue in a timely matter. I'd definitely recommend this app to every Shopify owner!

amazin help

Great Customer Service! They will go to different lengths to help you out.

Update 3/18/24: Continue to receive excellent customer service with quick responses when needed. Very satisfied. Great App. Very simple to use and customer service is great with quick responses/solutions. We have a custom fishing tackle business, and this app allows our customers to provide us with the information they need to customize their products as desired and also allows us to capture the additional sales required to allow for a customizable product. This is a simple solution for product customizations.