Reviews for Product Options & Customizer

communication was great and friendly! I asked for help and was helped put immediately.

Very kind support, very helpful!

I STOLE MY BOYFRIEND'S SHIRT

2024-03-09

United States

Shevaughn & Deep has been the best customer service person that I've worked with so far in any sort of technical issues. First time we had an issue with the liquid error code for our customizer and our customization was not working on our site for several hours. Shevaughn was so amazing in helping us resolve the problem. He is very patient and quickly responded to all my questions. After that I've contacted several times in regards to help with the customizer app and every time Shevaughn was so quick in resolving the issue and took his time to listen to all of our questions and explain everything very clearly. Love the customer service and we've been using this app for several years and didn't have a lot of issues with it.

Works

Customer support was great. Walked me through exactly what needed to be done and should have my app error fixed! Shevaughn was very helpful. Thank you

great customer service and great product!

Gran aplicación, mejor servicio de soporte. Tuve problemas con la configuración y me ayudaron en todo momento. Había probado otras similares y esta es la que me ha funcionado mejor :)

The customer service is amazing!!

A Second Time

2024-03-04

Canada

Super fast help! I was having a tiny issue and within minutes Deep solved it. Thank you so much!

Ted's Cigars

2024-03-04

United States

Had a great customer service experience today. We just upgraded our theme and had an issue with the Product Options & Customizer app which we've been using for several years now. Opened the chat on their site and they had it solved for us in 5 minutes. Doesn't get better than that. Thanks. Update: had another small issue today and once again, 5 minutes and all fixed. Thanks again!

Service is awesome! Thank you Shevaughn.

Excellent and timely customer service. The app works very well.

Aman fixed everything very quickly and now my website looks perfect thanks again!

A great app for all those is product customization business. I am more than pleased with level of professional assistance from the team. Their response is timely and always go an extra mile to answer your query. The upload of the images into Shopify is seamless when using this app.

The app is great, and I actually encountered a few issues and the team helped me right away. they even stayed with me in the chat for hours until all my issues are solved, and made some unique adjustments just for me without charging me a penny. The guy who helped me called "Deepanjoy", if you have him on chat, you are in a great hands.

Amazing app! Works perfectly with our store. Very happy so far. Support was extremely helpful and quick to resolve a small issue we ran into. Great team!

Brilliant support! Very helpful

The App works as described. Support was great and very helpful with setting up everything on our new theme. I would recommend this app to other merchants looking to give a customizing option to their customers. 2024 update! The app still works well. Support is top-notch. If you need customizations on your products, would highly recommend them.

Your app is not working, The install page doesn't load.

The dev team is great, good app too, lets us customize our pages so we can offer more options.

This was the greatest experience ever. Shevaughn was not only kind, he was thoughtful, patience, and just above the top. Thank you God for great customer service.

Easy-to-use product and very competent support!

Great app, it was easy to set up, and all necessary customizations in place in no time. The tutorials are easy to follow and the process is painless. I did require the help of the team, as an update to the theme broke the configuration. Manage to have the store back online with the customizations in place in no time.

Safelight Berlin

2024-02-26

Germany

Was having issues installing the app and the guys were super helpful and solved all my issues. Would recommend!

Aman was very helpful and assisted with all of our requests in a timely manner.