Reviews for Product Options & Customizer

Helped me create custom fields without any issues, support replies fast also.

I've been using this App for over 10 years, it's easy to use and the support is prompt and spot on every time!

Maven Metals

2024-04-15

United States

They are always so helpful if I need help with the app! This is a great app for adding custom products to your website. You can create custom forms for each individual product. I really love it and the forms look very professional on our products. Thank you!

Customer service is beyond 5 stars! Ultimately the app did not meet my complicated needs, but Shevaughn went above and beyond to tweak my coding and the app to try and make it work for me. I really appreciated the effort and would 100% give them a chance to try out the app!

this app is the best one, thank you for your nice service

I have been using this app for around a year and the support is unmatched. I did have an issue with my coding at first and the team worked on the issue until they were able to fix it, any time since then that ive needed support they have always promptly handled the issue. I have never dealt with better customer service than these guys! They are awesome! rest assured if any issues arise for you, they will handle it and get the job done.

He was very helper. I highly recommend this app.

Shevaughn was AMAZING. He was so helpful to make all of my customization dreams come true! From formatting, placement, colorations, walking me through best options - I can't recommend enough!

it does the job i needed and the customer service was outstanding. The Tech Support team worked with me until it was all good. The steps can be a bit confusing since this is essentially a bolt-on on top of the Shopify data models and templates. At the end of the day though, it was just want i needed.

I have used this App for a few years. Now it is not fully support vintage theme. They advised me upgrade to theme OS2.0. They helped me to solved all my problems patiently. They are very friendly and professional. I will recommend other sellers to use this App. Thank you

this app is very good, it loads very fast and the UI is great

The customer service is very good

Amazing customer support 1000/5 stars! Came in the live chat with a problem and they fixed it instantly for me! Great app!

Great customer support experience! Not only did they fix the problem, they gave advice on how to better my website and avoid future complications.

The customer support is great, they helped my right away when it came to an issue that I had, 100% recommend!

Coming from a stickler: these guys are AMAZING. If you need anything at all, customer service is there for you. Extremely fast and helpful. Any questions I have (had some questions about compatibility with certain themes like Debutify, as well as some questions on automated communication with my supplier) Aman knows exactly how to explain to me what the Product Option Customizer is capable of and he can go right into my settings and help me change things so I don't need to lift a finger. Thank you Aman!

I recently had the pleasure of experiencing the Product Customizer app for Shopify, and I must say, it's been an absolute game-changer for my online store. The highlight of my experience was undoubtedly the customer support team. They truly went above and beyond my expectations. I was struggling to set up and integrate the customizer into my store, which was crucial for launching my first mass sale. Feeling at my wits' end, I reached out to the support team for assistance. To my amazement, the support team didn't just offer advice; they logged into my account and meticulously set all the necessary parameters for me. Their proactive approach allowed me to better interface the product with my store, transforming my frustration into satisfaction. It was a revelation seeing how asking for help turned out to be the best decision, guiding me effortlessly to my goal. Furthermore, I'm thrilled to learn that the team is constantly working on improving the service. Knowing that enhancements are continually being made gives me confidence in the app's future capabilities and its impact on my business. As I prepare to roll out my first mass sale using this customizer, I'm filled with optimism and gratitude. The Product Customizer app is not just a tool for personalization; it's backed by a support team that genuinely cares about its users' success. If you're looking to elevate your Shopify store with custom products, I wholeheartedly recommend the Product Customizer app. It's not just the functionality that's impressive, but the people behind it that make all the difference.

I've used a lot of different variants of apps over the years as my store and website have grown in volume. Hands down, Product Options & Customizer is the best app you can buy. You get what you pay for, I use the premium service as communication is critical due to the type of clients we receive. I highly recommend this app to anyone who values excellent customer service.

Hi Levi and Lane Blanks, Thanks for the 5 star review! Cheers and happy selling!

I had a problem and spoke with Aman who fixed my problem straight away ! would Highley recommend this app and the customer support is brilliant!

We have been using Product Customizer for more years than I can remember. It has worked great and if we ever have a question or a problem they are quick to respond and help. I would recommend you give them a try!

The person who helped me was great. I sell personalized party supplies and needed multiple customized fields for my customers to enter in their information. He was able to set it up in about 30 minutes or less for me. Thanks so much!

Very good customer service and kindli help! Timely reply in different time zones!.Thank you very much for their work!

Perfect service, super nice people to help you. And they do almost all the work for you

Great Product. I was able to get an issue i had resolved fairly quick and get feedback on questions I had. I would recommend to anyone looking for a product customizer. Easy to use.