Reviews for Privy ‑ Pop Ups, Email, & SMS

Fantastic!!! but still trying to find out how to buy and use sms i am from kenya and not sure if it works yet here.

Love it so far! I has been hard finding an app that will actually sync your contacts! Its also so easy to use!

Signing up was pretty easy. Got to get everything started up so I can get more traffic to my store.

Early days but looking good. I've had this app installed for 3 hours and have already received subscribers. Cant wait to see what it does in the next few weeks

I started using Privy on 10/21 and have already gotten over 100 new email signups. I wish I had found this app a long time ago.

At first I was really sketchy about this app because of the reviews, but honestly it proved me wrong. I used the popup emails and so far my website had made a drastic change. The other marketing tools on privy is way better than what Shopify gives you. I wish I would've known about this app once I started my business, After talking with Julianna Fusco she literally helped me with every question I had and even told me more information that I never knew but needed to know. So yes, download this app for whoever is reading and too scared too because its going to help out any business you have very well for you. (I also got the $30 dollar subscription for those wondering)

I have found a lot of negatives with Privy, it is not intuitive, you cannot get telephone support, the wait time for chat support is too long, some options don't work as advertised on mobile etc. However I am giving it a full 5 star review, because the bottom line is that we made more money than we spent.

Dowloaded it for the free plan because my store is small and does not need much features yet. And there is no free plan in sight.

Utile et très abordable mais je rencontre toujours des problèmes, par exemple l'appli qui ne se lance pas donc impossible de travailler dessu.

Softlens Queen

2020-11-02

Indonesia

Last month I uninstalled privy because of several reasons, and today, I want to re-installed, but I'm shocked because privy will charge me for $140/months Last month I only paid for $20/month via Shopify. Their price increase so significantly and does not make sense.

just got the app and saw a massive increase in my email subscribers! easy to use, nice design and helped land me 2 sales already.

Very happy with Privy, been using the app for 6+ months, initially only got the Convert plan (pop ups etc) and just upgraded to + Email, migrating from Mailchimp. The app is great, they really do get Shopify users, the interface is really easy to use, the ready made "recipes" are great. Just a single pop up campaign has become my main source of email collection and very happy with the results. The support is also great, special shoutout to Amynata who is the Queen of Support, has an answer for everything, finds a solution to every problem. My main reason for upgrading to email was that I wanted a solution for abandoned carts that would create unique discount codes for each email sent out so that they could each expire after X days / hours to create urgency. They have this solution, and doing it with Mailchimp would have meant working with another app on top of the one already needed for the shopify integration, and Klavyo wasn't convincing. I would have given it 5 stars, but the only reason I can't do that right now is because of some small shortcomings, like the free shipping bar campaign clashing with my sticky nav, which they're working on, and some other email features I miss from Mailchimp but I have full trust this new and younger company will do things better and release new features continuously that are truly optimised for Shopify users. Overall super happy. Also their content is REALLY GREAT, would totally advise subscribing to their newsletters.

The more I learn, the better I like Privy! Today I set up a free shipping bar that lets my customers know how much more they have to add to their cart to get free shipping. And in about 10 minutes, I was able to set up two cross sell popups to help increase my AOV.

Like this app, it was helped me with my business I loveeeee the fact that we can input text and emails

I have been blown away by the options and simplicity of this app. I had an issue with a shipping bar not showing correctly and they fixed it for me within a couple hours without me lifting a finger. This app is increasing my conversions and I am thrilled about that!

Galen Leather

2020-10-20

Türkiye

Beware : We have been using it for two years. It was a great app and one day they reached us for an unpaid invoice. Then cancelled our account, now they asking 350$ monthly fees for the new plan, which was 24$ before. It is a good app if you have 1-2 K page views. Otherwise beware.

nice a++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++

Added Privy to our site, primarily to grow our mailing list. We found it easy and intuitive to use, and started a campaign right away. The personal onboarding help we received from Liam (thanks dude!) really accelerated our progress. We are nearing the end of our 1st month and are very happy with the results. Great App!

AWFUL. BEWARE. If you have a email list that was collected by any other source other than Privy they won't approve it for use. Out of all the email platforms out there this is the only one that does this. We had a list of over 4000+ and they won't let us it even though we have full rights to email our customers. STAY AWAY. To top it off, seeing that we can't use our list we wouldn't be able to use the email platform. We asked for a refund for a service we can't use. They stated and Privy has the right to cancel any account if they feel that any criminal activity is happening. This is the excuse they give us. Appalling.

This is my first review, thanks to the amazing support from Amynata, i get exactly what i need and i will certainly stick with Privy.

Did not sync with shopify email subscribers properly. Also had bad experience with their customer service "specialist" Nicole Bulman

Nurture My Body

2020-10-09

United States

We were using a competitive product that was okay, but way overpriced. Switched to Privy and it just seemed more intuitive from the start, then we went through our first onboarding call with Jackie. What a help that was...might be the best training I have had from a SAAS company. HIGHLY RECOMEND PRIVY

Super charging isn't the word. It's insane. Just get it or go home. Seriously. Nothing else like it out there.

So awesome! They make popups and newsletter emails so easy! We are launching soon and everything has gone so smoothly. So glad I chose to use them!

Excellent I LOVE IT !!!!! I Think everyone has to download this app right away!! try it free now!! fjfjfdkn