Reviews for Printful: Print on Demand

I use this app to upload my designs straight into my shopify store. Quick, easy and helps bulk upload designs quickly. Many thanks to the developers!

I USE THIS APP TO PERFORM ALMOST EVERY FUNCTION OF MY STORE. IT'S USER FRIENDLY AND EASY TO FIGURE OUT. THE ONLY THING THAT I DON'T LIKE AT ALL, IS NOT ENOUGH BLACK PEOPLE FOR MARK UPS, MY STORE HAS THE SAME 3 IMAGES TO REPRESENT A BLACK GIRL STORE. OTHER THEN THAT PRINTFUL IS WONDERFUL.

Fullfillment takes 10 days. Delivery 12 days for Shirts and Prints. No sorry. then i can order directly in china!

Printful is a WONDERFUL service and a WONDERFUL company. We're so happy to work with you! Many thanks. Highly recommended.

Very nice app. The import to Shopify is good. But i miss the translate from english to german. But it is very good. It is easy to crate products and to sysn the products to your own shop.

Absolutely fantastic app! it's incredibly easy to use and has been so fun to use! Printful walks you through all the necessary steps you need to get started and handles all the products and inventory incredibly well!

It would nice if there are more compatible marketplace platforms that are synchronised with Printful. Other than that, it's an excellent app.

I have had a really poor experience with this company, from long shipping times (though I paid for 3-7 days; I am waiting still up to a month for one of my items) to poor communication (the chat is always disabled and when i am able to reach someone, there seems to be a disconnect or miscommunication about what I am asking. Even with a simple inquiry (where are my items? When Can I expect them? Why was I charged for shipping?) On top of that they have just discontinued an item that I have just purchased a sample of and pushed to my store. So basically all of this run around trying to place an order and actually receive it, was for nothing as the item has now been discontinued. I don't know, for such a huge brand, I guess I expected more. Disappointed.

its awesome and works so well, thanks for making it easy to match the 2 together. would defiantly recommend to all that want to sell there own print on demand.

This ap runs great no problems so far. But this is the first one ive tried so my opinion is just that.

Generally satisfied. Don't agree with their review policies in their own website. I tried to leave a bad review for their phone case and they didn't publish it because it didn't make sense considering the "positive review" trend.

SkylarStyle

2020-05-11

United States

I hadn't had many issues with Printful up until this Pandemic happened. Unfortunately it seems that this pandemic has caught them off guard and now they are in over their heads. They went from the normal 3-5 business days to 7-10 business now I've recently been informed that is has been extended even further to 15-20 business days. That's almost a whole month in real time to a customer. No customer wants to wait that long. If they were ordering something from China or somewhere else overseas then that's to be expected but not from somewhere on US soil. I was told that during this time they're only operating out of 2 of their facilities with minimal staff while they've closed the other facilities. I'm like, "Hello, you guys are a fulfillment company... closing your facilities should not be an option when you have thousands of customers depending on you to fulfill their online orders!" Our customers are placing orders with us everyday and we're submitting those orders to Printful everyday so it's only making them even more backed up with orders... everyday! I also, hate how they will fulfill orders in a random order meaning they will fulfill an order that I submitted a a week ago when there are still lots of orders that I submitted a week before that waiting to be fulfilled. That makes no sense to me and it's not fair to the customers still waiting while another customer who ordered a week after them gets to receive their order before them. What happened to first come, first served? When I ask them to please fulfill my older orders because they are top priority, they give me some lame excuse about their policy then all of a sudden I have to cancel an order from 2 weeks ago because they refused to do what I asked. Great customer service means listening to your customers and trying to handle their orders the way they would like you to do so. We are the ones in direct communication with our customers. Printful doesn't know when a customer is threatening to cancel their order if it doesn't get fulfilled soon so that's the reason I'm reaching out them to in the first place. Doesn't seem like they care if you're not a huge customer to them. Overall, there has to be a smarter way for them to operate business. As big as they are, I would think they would know how but I guess not. They went from extending to 7-10 (3 day time span) to 15-20 (5 day time span) business days in less than a month. They had the nerve to tell me that they have everything under control... well it sure doesn't look like it. Men lie, women lie but numbers don't. Having things under control would not result in the fulfillment times getting longer and having to disable sample orders so they can focus on fulfilling the regular orders. Since no one knows when the pandemic will ever be over, what's next 25-30 business days?? Printful needs to fix this issue fast. I can't keep having to cancel orders and losing money because customers are tired of waiting. 5/11/20 - My reply to Printful's reply from 5/9... Just like I guessed it, their fulfillment time has now been pushed back even longer to 20-25 days. I encourage anyone who is thinking about using Printful for t-shirt fulfillment right now to ask yourselves if you are ready to have your customers wait a whole month for the t-shirt(s) they ordered? Printful has not been consistent whatsoever since the Pandemic started. The moment you have updated all of your customers on one extended time period, Printful comes right back and extends it even longer then expects you to go back again and inform all of your customers about the newly extended time frame. This is not fair to my customers who start to feel like they are being "BS'd around" because they are being told one extended time and patiently waiting then being told a week or so later that the fulfillment time will be even longer. That doesn't help the future of my company one bit nor does it help me gain repeat customers. Who wants to put the trust and reliability of their company in the hands of another company who isn't upholding their end of the bargain? Nobody that's who! It really feels like Printful is using this pandemic as an excuse to prolong fulfillment instead of prioritizing getting orders out in a timely fashion. As you see in Printful's response that they are working hard to get the orders out in a timely fashion well from my experience, there is absolutely NO truth in that statement... it is completely false. I'm so tired of having to email and message all of my waiting customers and inform them of the new and even longer extended fulfillment times. It has caused some customers to cancel their orders and demand refunds and I can't afford to keep doing that. I'm in the business of making money not losing it all because the fulfillment company is taking forever to fulfill the orders. I recommend anyone looking to sell t-shirts online to either find you a local print shop with DTG printers who can fulfill your orders quickly or invest in your own DTG printer and fulfill your own orders. I'm personally looking into both of those options. It's not cool to be at the mercy of a large fulfillment company, not have any kind of control over how quick your orders get shipped out and not be a priority whatsoever. I'm so over it.

The app is a lot different then using online, I really cant do to much other then looking at stats. The app doesn't let you see your products.

Todo fue increible y la atencion que tienen con as personas para desarrolar los productos y la gran variedad que tienen

I started my own online Clothing store and I'm waiting my first order. For now I like Printful a lot, especially for all the customization possibilities.

Updating product specs and mockup is a breeze. Just wish they have more diversity in the poster mockups.

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I havent rated the app all the way. So far its pretty good about integrating products, havent had an order yet to see what the customer thinks about it. When all this happens I will give my rating then.

The coronavirus robbed me of my fitness and martial arts coaching business so I dove into eCommerce to pay my bills and feed my family. Adding Printful: Print-on-Demand was very user friendly and despite my store being less than a month old - I have managed to get some sales directly related to the implementation of this app. It won't make sales for you, but if you are creative and persistent Printful is truly a godsend to startups or casual sellers. If I had to find a fault with the service it would be that sales from your site are deducted from your account BEFORE orders are completed for your customers. In other words, customers pay you how they wish, BUT you pay Printful from your own bank account. This policy caught me off guard and caused orders to lay in limbo unprocessed - so make sure your bank account is sufficiently funded before your store launches. I still give Printful a well-deserved five stars. Thanks Printful.

I use this app to open my first online boutique. I love this app it has helped me reach one of my goals of owning my own business. This is a great tool for small business owners to use to grow there business

I use this app to help me customise my branding and it is absolutely amazing. Intuitive, easy to use and with endless options for personalization and differentiation. Strongly Recommend!

Pixies Rule

2020-05-05

United States

This app makes my art look great! Thank you for such a wonderful customer service experience too. I can concentrate on my art and let you do the heavy lifting. My customers are happy!

I used this app to add Print on Demand (POD) items to my store, it is really easy to pick a product from Printful add a design or text and add it to your Shopify store. Check it out.

Sehr guter Print on Demand Dienst! Einfache Integration von Produkten im eigenen Shopify Store! Weiter so!

This Company has gone so far! Witch as made my designs and personal clothing line go just as far! I never though it would be so simple to create a casual clothing line. Everything I have suggested to them has be either done or created. I'm so happy to have found this company! Keep up the great work!