Reviews for Printful: Print on Demand

wait times for products can be ridiculous if you order something from their US depo and you are based over seas or vice versa. I have customers waiting almost 2 months on orders. printful are taking way more orders then they can handle at the moment.

I'm really happy that I've found Printful and was a great decision to connect it with my store. The selection of items are great, price range is also good and their customer service and assistance is awesome! Always there if you need help! I'm definitely recommending them!

Awesomeness but i will suggest if the shipping prices can be review for those of us in the middle east. Apart from that, the experience is dope...

The worst customer service I have ever dealt with. Takes customer service over 72 hours to respond to a simple email, usually do not have a solution for up to two weeks. I would recommend anyone interested Printful to not use the application. Fulfillment time is typically longer than suggested.

I USED THIS APP I LIKE HOW IT WORKS AND ITS THE BEST ONE TO CONNECT WITH SHOPIFY IF YOU WANT TO SELL CLOTHES

Realmente buenísima. Super intuitiva. super productiva e eficiente se disfruta a máximo su uso para generar propia marca

I use this app to help me deign my products and integrate it into shopify. it's easy and fast with a lot of options to choose from.

the best in the business period. they online service and communication is top notch. the quality is second to none. I highly recommend

Good app to sell your merch designs easily online, without spending any dollars, fast shipping and good quality

The store does have great products and is very useful. However, the measuring tool is off-centered and has been shipping with the logo out of place which is ultimately affecting our customers. Aside from that, the customer service for Printful has not been helpful and very argumentative. It is a shame because I do enjoy this app. Update: Along with the previous issue, Printful lost an order that was supposed to be shipped and did not refund the order nor apologize for messing up the order. If I could give this app 0 stars I would. Please be better. UPDATE: Printful does not inform you their products are "sold out" until your customer orders. Which means you have to tell your customers the product is sold out. Why doesn't Printful tell you their product is no longer available well before someone orders? I would use another third party to supplement your needs....

Awesome service. They even have an API which you can automate product creation. Really and truly helpful at getting started with a shop full of unique products.

After initially having an issue with my order, at the fault of the carrier, the team at Printful resolved it and made things right. Well done. As for the app, I love the seamless integration with Shopify, along with the auto updating to any product page edits I make. Great MockUp Generator. Compared to their competitors, they have a way easier product design tool. At the moment, in my opinion, they have the best POD design tool out there. The samples I received were good quality and I look forward to partnering with them going forward. Just a heads up, their product cost calculator does not include shipping or taxes, so make sure you take a look at their rates and add that to your prices outside of their tool to properly calculate your margin.

The Shopify-Printful sync works perfectly and during 2 years of operations there's never been a hickup. Printful has their challenges with production but we have always been able to solve the problems that have arisen.

I used this great App to add all of my products to Shopify and start my new store creatively. Thanks

Since COVID-19 their customer service has been non-existent. If you try emailing them they take 1 week to respond. Their delivery times has been extended by a ridiculous amount of time. Their support chat has been turned off all of a sudden. Overall a very poor handling of the COVID-19 situation.

in my german store is not all in german :-( buttons with english text this is not so good for the customer

This is an update to my previous review: The Printful customer service team really restored my faith in them again and dealt with my complaint effectively and professionally. I've read some negative comments regarding Printful's customer service, so didn't have high expectations, however, it was fantastic! I received my ordered samples and the prints came out perfect!! I hope that all of my future orders will carry the same level of quality print! Once this has been proved I will give a full 5* review! Thank You Printful. The Printful integration and ease of use are amazing, as is the quality of the their t-shirts. Unfortunately this is where it ends. I'm a new business and have already experienced issues with print quality that have made me lose confidence in this Company. My sample orders of simple white text, printed onto black and navy shirts are gritty, rough and not pure white (the shirt is actually visible through the ink). I've recently placed one of my first customer orders and the print quality on the hoodie is completely embarrassing (I've had to give a refund). Printful customer service have told me the the print would look 'Vintage' because the hoodie is not 100% cotton! I am very disappointed and will have to consider looking for a new supplier, as Printful seem unable to cope with recent demand (due to Covid) and my business will suffer as they are outsourcing other printers (they've even recently stopped sample orders). I had another order sit waiting for fulfilment for 8 days, which is not acceptable. Printful will ruin me before I've even had the chance to establish myself. Finally, the cost of items once VAT and shipping are added on is just a no go! There will never be any profit to be made and there is no way I will increase my prices to accommodate this with the low level print quality being produced. The only profit makers here are Printful!! Mockup Generator is the best and very simple to use.

From the way the plaform was built to how user-friendly the integration is, they know what they are doing, grateful for the support team and all the hard work you guys put in everyday!

20 days later my shirts have not arrived, Terrible customer service and terrible process!!! Ordered on May 2nd as a test order before I sell this to the public. That was the best decision of my life!. Do not use Printful till today I have not received my order 20 days later. Customer support told me they usually ship within 20 -25 days. Luckily , I do not have to justify this to one of my clients. You have been warned.

One of my customers sent pictures of the shirt they received with STAINS. During the COVID-19 pandemic you would think they would go the extra mile to make sure their products are SAFE for consumers. Really sad because I never had any issues with them in the past.

So far i am still waiting on the fulfillment of my two orders then i will know the level of product they sell

Shopify lets its customers down by suggesting we use PRINTFUL. DON'T EVEN THINK ABOUT USING PRINTFUL. EVER. Printful are using COVID delays as an excuse for their total disrgeard for their customers combined with thier inability to run a business. The simplest of my products are now 6 weeks and waiting without so much as moving from the post office in Lativia Mexico. All my emails over the many past weeks have been completely ignored Chat consultants just lie. I have a written confirmation by the most recent chat saying I will hear back from management in 24 hrs guranteed. Well that was a week ago. As I type this I am 47th on hold in the chat room and I know I will be ignored once again. Printful, you are single handedly ruining any attempt at small business and you are profiting while doing it. It's totally shameful. You should be shut down. Total Scam. I gurantee I wont hear back, and if i do it will be a pathetic excuse to do with COVID delats. Perfect scapegoat.

I use this app to upload my designs straight into my shopify store. Quick, easy and helps bulk upload designs quickly. Many thanks to the developers!

It’s so sad this App used make me a crazy amount of money, but now I’ve had to deal with so many refunds because fulfillment can go from 2 weeks min to a month not including the shipping which gives customers no hope. Of all the printing apps they are hit the worse by Covid 19 by far even with it settling down now.

Shocking customer service. Fulfillment far to long, delivery over a week past the estimate and still Printful not willing to chase where and why its taking so long. Customers are agitated with the timescales. Do not Use!