Reviews for Preorder Notify Me Pre‑Order T
Plumas
2023-03-08
Switzerland
Exceptional service. An app that makes the logistics much easier especially if you are new to Shopify. And the free consulting session on how to use the app was excellent.
BOY OH BOY CLOTHING COMPANY
2023-03-08
United States
Princess did an amazing job walking me through how to set up pre-orders. I needed to set up something quickly after an influencer helped to sell out my inventory in less than 12 hours. Thank you Princess for making this an easy process!
Villa Smilla
2023-03-08
Germany
Fantastic Customer Service. Within 1 Minute my issue was solved and we got the App to work. Again, Brilliant Service
Contino Foods
2023-03-07
United Kingdom
Had a lovely gentleman named Jovan iron out any issue I had and he was so quick! I had tried another similar app but the customer support wasn't the same. Very impressed with Timesact, highly recommend! :)
Battle Garage Racing Service
2023-03-06
United States
Switched over from a different Pre-Order app to Timesact Pre-Order. We were able to quickly and easily create multiple custom templates and bulk import products without any trouble. We had some optimization issues that were quickly resolved and are very happy with the flexibility, ease of use, and customer service!
NorthernSpirit
2023-03-06
France
Great help! Quick reply and perfect communication ! I recommend. Easy app to set. Many options for our website.
Honey Brook Tools and Woodworks
2023-03-04
United States
I just finished my onboarding session with June and I can't wait to dive into the Timesact Pre-Order and Back-in-Stock app! June had already reviewed my website and the questions I'd submitted prior to our onboarding session and she was able to answer all of my questions. She was gracious with her time and helped me to become familiar with all of the tools that are available to me. This app's flexibility--both in terms of functionality and pricing--is just what I need to help market my new and existing products! June didn't try to sell me on any particular level of pricing. She simply gave me the information I need to make an informed decision on what's best for my business! She was quick to understand my needs and she made it easy for me to understand how to navigate, customize, and use the app. I'm excited to start using it!
Hattusas Bazaar
2023-03-03
United Kingdom
I had a great onboarding with June, super helpful and patient with my endless questions! June went through all that I would need to know and was happy to recommend based on what my store would need. I am really excited to use this app to provide a better experience for my customers and am at ease to know the great team at Timesact will be there to help me if I have any questions or issues along the way!
Auberge Designs
2023-03-01
Canada
Great app and great support! We installed a few others and found all the other solutions very limiting, where this one allows us to have multiple options like custom order, back order, and pre-order. During the initial setup we noticed a few issues where the content wasn't being displayed as expected, likely due to the niche theme we use, and their team was able to solve all our issues in like 20min.
BOSKEMPER
2023-03-01
Australia
Wanting to use this app to offer our customers Pre-order and Coming soon. The features offer us to contact our customers directly if they have registered interest as well as Pre-order options. We had some required customisation, which the support team of this app went above and beyond with. So far so good!
Pig Brig Trap Systems
2023-02-28
United States
I needed to get this up and running quickly. I tried for a few minutes but ran into a problem with my logo. I went ahead and booked a meeting via their Calendly link. I should have done that at the beginning! June immediately jumped in and explained things so clearly. It helped me get everything up and running in under an hour. I wish all customer service were this helpful! We could accomplish so much if everyone were like June at Timesact! June, you rock! Thank you for your time! AMAZING customer service! Nothing like a real human with real skills and an awesome personality!
#ABtalks
2023-02-28
United Arab Emirates
Honestly, they have been so helpful and very quick. They are so much better than the Shopify team honestly. I'm very happy so far! A big thank you to the full team.
Happy Way
2023-02-27
Australia
The app is incredible. Easy to manage and has given us extra revenue on pre-order products. Support has been super amazing. A++
Olcay Gulsen NL
2023-02-27
Netherlands
De app werkt heel goed en is makkelijk in gebruik. Ik had één issue (wat overigens van te voren werd aangegeven als opmerking). Ik kon dus gericht contact opnemen met het supportteam om mij te helpen. Ik kreeg binnen 5 minuten reactie en alles was geregeld binnen een half uur. Heel snelle support, super fijn!
Crystal Logic Shop
2023-02-27
United States
I needed help today solving a Pre-Order listing issue. It took less than 1 minute to get someone on the Chat. Not 5 minutes later, my issue was resolved! Their Customer Service is amazing and will walk you through each steps. I've had this app for a few months. Extremely easy to setup the products, very well prices (comparing to other apps), and amazing Customer Service. Highly recommend you giving them a try!!!
Samurai Cards
2023-02-25
United Kingdom
Everything I need and works great so far. Support replied within the hour and fixed a slight alignment issue I had. Thank you for the help Andrei!
Euromoto
2023-02-25
Canada
Tellement satisfaite du service à la clientèle! Nous avons eu une problématique, causée par un autre app. et l'équipe de Timesact à répondu sur le champ à notre question, a réglé notre problématique très rapidement, nous a donné des conseils sur l'optimisation que nous pourrions faire avec le logiciel, et ils ont pris le temps de comprendre nos besoins futurs afin de voir ce qui serait possible comme amélioration. Une très grande écoute, une rapidité d'exécution et une ouverture d'esprit. J'ai adoré mon expérience via leur service à la clientèle, je recommande!!
PB Express
2023-02-25
United States
Customer Service was fantastic, Andrei helped fix an issue with the badges on our products and we could not be happier. Great App, Great Customer Service.
Mito Red Light
2023-02-24
United States
The developer was very quick to respond and assist us with some glitches our shop was experiencing. Happy with the app so far.
Barnstaple Equestrian Supplies
2023-02-24
United Kingdom
Really enjoying working with this app and finding the support very good, it is being able to fulfil all the extra labelling of products we were wanting - can recommend
Little’s
2023-02-23
United Kingdom
Really helpful customer services over live chat – they helped me to set this app up correctly :) speedy too!
Sightglass Coffee
2023-02-21
United States
The Customer Service team has a great turn around time and is super helpful but the pricing on this app is deceptive. The app store price shows $6 for paid but really the app charges per the number of pre-paid orders. You are looking at $60 for 250 orders and you still need a front ender to style the buttons and text or it looks funky. The app does not hold payments so the majority of the features you can build yourself if you have dev support. If I had known the price upfront I would have looked for other options. When we ran out of the 10 free paid orders, the app immediately stopped working and I was scrambling with their UI to pay for the upgrade to not hurt any customer journeys.
Wine Wash Co.
2023-02-21
United States
The team at Timesact has gone above and beyond. June was very helpful with onboarding and troubleshooting. Very pleased with the app so far!
azenat
2023-02-20
France
This app is great if you are looking to have pre-orders on your site and the customer service is excellent and very responsive and gives you real-time support. Great service!
2023-02-20
United States
This app is the easiest pre order app to use that I have tried! I got personalised help setting it up from start to finish from their online chat, which was a huge help. I would recommend this app to absolutely anyone.