Reviews for Preorder, Back In Stock ‑ Stoq

My experience with the support team was great! Anaam went above and beyond to help me with the app. She made sure to stay in contact with me throughout the entire process and took time to even have a Google meet to make sure everything was correct. Thank you for all your help!

The Stoq support team was very helpful while I was setting up the app, Sneha was great at helping me complete my setup.

Shashi was fantastic - answered all my questions and was very helpful.

Just started using this app a few days ago for Preorders and so far, so good! Had an incredibly helpful call with Anaam from the Stoq team and she was able to answer all of my questions and get me up and running very quickly. Would recommend!

very helpful team!!! great customer experience.

Very easy to use and the team was very helpful!

Great service!

Really easy to set, up, less expensive each month than other apps offering the same service, Clean and easy to use functions, helpful team if you need a bit of help, would recommend!

Easy to use, their free plan is super great for small shops. We've been liking it so far!

I've tried other Shopify preorder apps, all of which were rather difficult to navigate, set-up and rendered no live assistance through chat or otherwise. Upon downloading Stoq, I ran into a snag and decided to give chat a try. Like most apps, I didn't expect a response especially on a Sunday morning before 9 a.m. However and to my unexpected but most delightful surprise, I received an immediate response!!! WOW! That alone spoke EXCELLENCE in Customer Service. The snag I ran into was my user error and I found Stoq not only to be the most user friendly and easier to navigate than all others but additional features to assist our store such as follow-up emails to our customers and more. It is very rare to say the least that I would take the time as I have none, much less write this much, if I had not been this impressed. Stoq excelled my expectations and was exactly what I was looking for. As mentioned, to have immediate customer service at my fingertips was priceless!

Sono molto disponibili e rispondono subito alle tue richieste, servizio top

Customer service is fantastic - Prarthana you were great!

Brilliant product and service! (Sneha) was amazing at helping me overcome the issues I was facing. This is exactly the kind of service you need when you are new/unfamiliar to a new platform, would highly reccommend.

I am extremely pleased with this pre-order app! It is incredibly user-friendly and has streamlined our ordering process seamlessly. The customer support team is fantastic—always friendly and quick to resolve any issues we encounter. Their prompt and effective solutions have greatly enhanced our experience. Highly recommend this app for anyone looking to improve their pre-order management!

This app has been extremely helpful and easy to use. I needed assistance from Sneha who was efficient and solved my problems in less than 5 minutes. Grateful for her help!

Great support on this app. We highly recommend it! The only thing it needs a bit more flexibility in regards to styling options and additional features, like taking partial payments or full payments on preorders. but i hear this maybe coming. overall a very good experience !

Great app with useful sales tools / functonality! We mainly use for back in stock notifications, and have just recently introduced preorders. UX can sometimes be a little clunky in the back end but it's very usable and the customer support are very responsive. All in all very happy with Stoq.

Great support, nice design.

Very good, highly recommend and great support too, thankyou Shashi.

Awesome customer service thank you! I had a minor formatting issue and they fixed it immediately. Thanks again.

Anaam is maybe the best customer service out there! Perfect assistance and nice attitude! Glad I added that app!

The customer service I received from Anaam was amazing! Great app and great service.

Working great for "Back In Stock" function! Their staff (especially Anaam) is super helpful. Excited to continue our growth with it.

I am pleased to rate this experience as five stars. The team at Stoq, comprising Shashi, Prarthana, Sneha, and Anaam, provided excellent assistance. They devised a bespoke solution that perfectly met our needs. I would like to commend you on your excellent customer service. Keep up the good work.

Great, speedy customer service. App is simple enough to use, and a lot better value than the previous app we were using!