Reviews for Preorder, Back In Stock ‑ Stoq

Great, speedy customer service. App is simple enough to use, and a lot better value than the previous app we were using!

Super useful functionality and features! The customer support is incredibly helpful and responsive as well. Highly recommend this app for anyone looking for a simple & functional back-in-stock app.

great app and very friendly customer service. :)

Very cool app that allows us to easily accept special orders (for items that we can get but don't have on backorder) and preorders (for items we have on backorder with a known ship date). Easy to setup and get started with. A few very specific questions we had were addressed very quickly by their support team (Prarthana and Anaam were of great assistance). I will consider this developer for other apps going forward.

Great assistance and extremely helpful in solving a small issue we had with the app. Highly recommend

Ridiculously quick, and super friendly and helpful support via the live chat! Such confidence with this app knowing the support team are so prompt and willing to help out.

Awesome customer service! I requested to have the notify me button moved on our product page and they did it within minutes. It looks great and is very easy to use.

Super pleased with the results. Best pricing terms out of any Preorder app. Customer service is absolutely top-notch. I couldn't be happier.

Ottima app! Facile da usare e il suo lavoro lo svolge bene. Peccato solo per i limiti al piano gratuito, però assistenza disponibile per tutti!

This app works great for our store - we stock 000's of different products that frequently come in and out of stock and it works perfectly, the widgets even look good which is not the same for other apps. I have contacted their support team with two fairly technical queries which they have solved straight away - friendly, professional, and very helpful. Highly recommend this app!

Stoq has been great for us to keep orders coming in with the new pre-order feature when we run out of stock. The notify my for our customers has been very helpful too!

Wow! Great customer service. They were so helpful getting everything set up!

Quick and great support. Hope to see more sales with the help of this app.

Shashi was very helpful and actioned my request quickly, and did a great job.

Anaam provided great customer Service very fast to respond very helpful I would definitely recommend this app

Adarsh was amazing and helped fix my website!

1st thing: the support team does their absolute best to help you with any issues you may be dealing with - this is the #1 reason why this review is 4/5 and not rated 2 or 3 stars... I was using this software for both back-in-stock notifications and allowing our customers to purchase pre-order items. Unfortunately, this software is limited by a couple of factors, that for me - made it unusable for what I need. 1) Your theme could affect the addon to where it does not display things correctly. The support team tried their best to help, but there were problems on top of problems. 2) The support team can do nothing if the issue with their software involves shopify. For example, anyone who wants to Pre-Order items will not be able to select in-store pickup as a shipping option. Looks like I'll have to look for an alternative software, or just forego doing anything pre-order.

Support Team is great, and makes updates quickly and exactly as requested. What more can you ask for!

The team at Stoq are absolutely amazing. I faced a rather unexpected issue (a conflict with another Shopify app, so NOT at Stoq's fault), and despite the team not being required to help, they went above and beyond to solve this for me. They liaised with the other Shopify app, and together, they resolved the bug. Personally, I was blown away about how willing they were to help and how efficiently they solved this. 10/10 for customer service and if anyone is thinking about choosing Stoq or some other app, 100% GO FOR STOQ! You WILL NOT be disappointed. As for the app itself, it provides us with the exact features we need and is super user-friendly. Importantly, it has not slowed down our website. The new Pre-order functionality has genuinely given us an 18% uplift in revenue, which is easily the highest ROI an app has printed for us. Well done Stoq! Keep up the awesome work!

I'm absolutely thrilled with the Stoq app! The support team is exceptional, always responsive and helpful. This app has been a game-changer for boosting our sales, especially during restocks. It's user-friendly and integrates seamlessly with our store, making inventory management a breeze. Highly recommended for any business looking to maximize revenue and streamline operations!

Very helpful customer service. Quick response and able to correct problem.

Great customer service - very friendly

Super easy and fast communication. Product looks great so far!

Great customer service!

App is really easy to use and implement. Support team are friendly and super responsive too.