Reviews for Preorder, Back In Stock ‑ Stoq

Die App hat alles Funktionen, die wir brauchten und der Customer Support ist schnell erreichbar und sehr hilfsbereit.

Customer service is fantastic! Thank you so much for your kind words! :) I'm very happy to learn that you like our app and the service. We're always open to your questions, concerns and feedback. Looking forward to your journey with Stoq! -Vishu / Senior Technical Support Specialist

Made a few mistakes setting up my items. Chat support had me up in running in minutes and also gave additional tips to make sure that everything went smoothly going forward. Thank you so much for your appreciative words! :) It was a pleasure on my behalf to help you and answer your questions. Happy to learn that you like our app and the service. We're always open to your questions, concerns and feedback. Looking forward to your journey with Stoq! -Vishu / Senior Technical Support Specialist

The service level was awesome. Fast, responsive, and helpful. Thank you so much for your kind words! I'm glad I could assist you with finding the setting for the "Notify Me" button color. If you ever need help with anything else, please feel free to reach out - We are always here to help! :) Wishing you all the best! --Khutheja / Technical Support Specialist

Great app very easy to use. Sneha was such amazing help! Thank you for you review! I'm glad I could help setup the notify me button on your product page and also replace it with that of the sold out. Wishing you the best Please do feel free to reach out anytime. We're available around the clock! - Sneha / Merchant Success Team

Excellent app and very responsive customer service. Jignesh has saved us out on more than one occasion now! I was impresseed by how fast the customer service was to respond and how quickly Jignesh was able to modify the apperance of the pop-up to get it looking exactly how we wanted it.

Khuthejatul and Nagaraj have been absolutely fantastic in helping me get the app set up and running smoothly. Every question I had was answered quickly, and any issues I ran into were resolved without hassle. The app itself is super easy to use, and Khuthejatul even helped with some customisation to suit our store’s needs. Highly recommend Preorder, Back In Stock ‑ Stoq for anyone managing preorders—great experience all around! Thank you so much for your wonderful feedback! I'm thrilled to hear that you had a great experience. It was my pleasure to assist with integrating the Preorder button on Quick Buy option on both the Home and Collection pages to suit your store's needs. If you need any further help or customization down the line, please don't hesitate to reach out. We are always here to support you! :) Wishing you all the best! --Khutheja / Technical Support Specialist

Thank you so much for your kind feedback! It was a pleasure assisting with the setup. If you need any assistance with anything else, please feel free to reach out. We are always here to help! :) Wishing you all the best! -- Khutheja / Technical Support Specialist

Great app. Good features for free plan, and paid plans are more affordable than others. Easy to setup. Online support was very helpful and quick.

Shashi was great support when it was just had a caching issue. Great app and service!

とてもよかった。修正したいことも汲み取って迅速に対応頂きました。

I am new to the app and needed help. The service provided was excetllent and did not have to wiat. The proplem was solved very quickly.

Excellent support and quick resolution We had some issues with how the preorder functionality was displaying on our storefront, and the team was incredibly helpful. Support responded promptly and worked with me to resolve everything really quickly. It’s rare to find such fast and effective customer service. Highly recommend this app if you’re managing preorders, the team behind it genuinely cares!

Really good customer service. Were very helpful when our template wouldn't work in klaviyo. Thanks so much for the review! Super excited for the Klaviyo email feature and so glad we were able to help with setting up your back in stock email template. Hit us up if you need anything else! -- Sandesh / CEO

This is one of the best apps we’ve discovered recently. The preorder feature is exactly what we needed. Installation was seamless, and any theme-integration hiccups were resolved within minutes—or a few hours at most—by their fantastic support team. Highly recommended!

Great customer support...! Very fast response to my questions and solving my problem. Thank you team Stoq, thumbs up! Thank you for your kind words! :) I was glad to help you get set up and answer your questions. We're always open to your questions, concerns and feedback. Looking forward to your journey with Stoq! -Vishu / Senior Technical Support Specialist

Good app, easy to set, great service

We are highly satisfied with this app (we are using back-to-stock notifications). It has an intuitive and clear admin interface, the good range of widget customization (button,form,email template) for a reasonable price. And good support team (thanks to Shashi for being helpful).

Starting my first small e-commerce store and figuring out how to use different apps for different settings can get overwhelming. Just sold out of an item and realized I needed a "notify when available" button and decided to try Stoq. It was pretty straight forward and when I did need some help, their customer service was immediate. Hassan was able to help change the location of the button and made sure it was showing up properly on on website. Glad we added Stoq to our shopify!

The team behind 'Preorder, Back In Stock ‑ Stoq' has been fantastic to work with. They were incredibly helpful and responsive, quickly assisting me with the setup of the app and making sure it was customized exactly to fit my store’s needs. Their support was polite, efficient, and made the whole process smooth and stress-free. I really appreciated how easy they made it to get everything up and running just the way I wanted. 5 stars. Thank you

Incredible, fast support!

So far the app has been working great and the first issue we had was resolved very quickly by Shashi. many thanks

The Stoq Preorder, Back In Stock App has been a fantastic addition to our tech stack! It's incredibly versatile and easy to use, with features that open up endless possibilities for managing preorders and restock notifications seamlessly. The app integrates smoothly and delivers exactly what we need — but what really impressed me was the support team. They were responsive, helpful, and quick to address our queries. I had the pleasure of working with Sneha, who helped us redesign the form to better match our brand. Her support made a big difference and the process couldn’t have been easier. I'm incredibly satisfied with this app and would highly recommend it to any Shopify store looking to boost product availability communication and customer experience. You can see it in action on our website: www.smuuvbody.com — definitely worth checking out! Thank you so much for your wonderful review! I'm glad I could assist in designing the signup form to match your brand. You've been really patient and kind throughout our conversation It's great to hear that you find the app easy to use and has all the features you're looking for. Wishing you all the best on your journey with STOQ. Please do feel free to reach out to us in case of any queries/ issues. We're available round the clock - Sneha / Merchant Success Team

Great customer service!

Exactly what i wanted! You can set the "add the cart" button to become "Preorder" button when the inventory becomes zero. There's also option to notify customer when it's back in stock. The design fits the theme perfectly. Customer service was quick and effective! and it's much more affordable than the alternative. There's also disclaimer/reminder at the checkout page to remind customer that there's a preorder item in the order so the customer is aware of the wait(you will need to edit this in the shopify language) Thank you for your wonderful review! I'm glad I could help setup the preorder button on your store and also answer all your queries. It's great to hear that the app is exactly what you wanted. Wishing you the best. Please do feel free to reach out in case of any issues or queries :) - Sneha / Merchant Success Team