Reviews for Preorder, Back In Stock ‑ Stoq

Great customer service! Although embeds have some limitations, the Stoq-team never disappoint with their availability and problem-solving capabilites. Great app! Thanks!

Simple and efficient. Good customer support

It was easy to set up for preorders without necessary features. I appreciate the super fast support. They are helpful even on weekends.

Just installed on our shopify store which was using a third party theme. P from Stoq was able to quickly help getting it up and running. So far, this looks like exactly the app I need for our preorders.

We have just started using this App and its going great so far! There were one or two glitches but the support team was very responsive and helpful. They got the issue fixed right away and followed up with great customer service. We are very happy so far!

We have just started with Stoq and are very impressed so far with the customer service team.

I use the app because it is one of the few that offers a free double opt-in function and first sends the customer a verification email. I was helped very quickly. Many thanks to Shashi from chat support. Nevertheless, I wish the tariffs were a little cheaper. I'm going to test the app now and I think it's good.

Great app and fantastic support from 'P'. Will definitely be recommending this app!

I had an easy time installing and customizing the app to get it up and running. Their customer support is fantastic and Anaam was very attentive in helping resolve a few pain points for me.

We are very impressed with this app so far. Very intuitive in selecting products, inputting future stock totals to sell against and estimated ship by dates, which create a nice interface for the customer to see when selecting products. We've had a few issues with set up, some user error, some due to our separate add-on app. The team is super responsive 24/7 to help with any issues, which has been amazing! There dev team has been able to create a work around to work with our add-on app, etc. It's not yet 100% for us, but they are constantly making improvements and soliciting feedback.

Chat support was quick and responsive. Prarthana was really helpful with troubleshooting and getting the pre-order button to show up on the right theme.

Customer service was superb! Anaam guided us through every step patiently. Thanks so much!

Great support, really quick and helpful. Easy to use app

P at customer service was quick to respond and super helpful. He had my preorder button working in no time! New to the app, but so far I highly recommend!

Easy peasy - dose what you need it to do plus, stellar support.

Lan Jaenicke

2024-08-10

United States

First day using it, and it's really great so far, it does what we need it to. Customer service is excellent so far too, it's a Saturday and we had helping us to do what needed to be done very quickly. Looking forward to using it for a longer time and will update the review.

Bowling World

2024-08-10

United States

Only just installed, but it was very simple. I had one thing I wanted to change regarding notify-me alerts for specific products and I used the chat feature to get some help. They provided me clear instructions immediately and I got it set up how I wanted within 5 minutes.

Door deze optie konde we de pre-order fase starten! Heeft goed gewerkt en goede service via de chat!

Sneha was very helpful with support for us, we needed a customisation and it was done with no issues. Great network for support.

Awesome app, really easy to use and the support team are amazing! Highly recommend this app!

Thank you for leaving a review. We hope you recover lots of sales with Stoq :) -Anaam / Merchant Success Lead

Great support. The app works. Very happy

Works great so far. I configured something wrong on a preorder and Shasi had it fixed within 3 minutes of contacting him.

Very good! The custumer service was very quick to help me change the visual

So far this app does everything you need for it to do, but honestly, the support is exceptional. They respond quickly through their built-in chat feature and they have helped solve all our issues immediately. I'm very impressed overall.