Reviews for Preorder, Back In Stock ‑ Stoq

Amanda Klein

2024-09-11

United States

Great app & great experience with tech support. Would highly recommend.

Very straightforward - does what it says. Support is excellent.

The customer support is on point and very fast. the email notifications go out instantly automatically.

Unfassbar guter und schneller service! Funktioniert einwandfrei!

Great APP and great support! Fast and agile.

mi hanno fornito un'ottima assistenza, puntuale e veloce.

Great app. Sneha was a great help as well! Thank you!

Andrew Pearce Bowls

2024-09-08

United States

It is a great app with fantastic support. We needed multiple customizations, and support was fast and eager to help. I highly recommend this app.

I recently installed the app and had a minor issue. Their customer care team members is swiftly available to assist; I sent a message around 1:00 a.m. and did not expect such a speedy response. Shashi was fantastic and was able to help me resolve my problem in less than 10 minutes. I recommend their services because the features and prices are well worth it.

The support is top notch. :) Thank you guys!

Amazing customer support, got help with the set up as soon as I downloaded the app and just took a few minutes- Shashi was super helpful, so glad I chose this app and confident that if I have any other questions they would be able to help straight away, would definitely recommend!

I really value this app feature and the tech support is excellent. Thank you Anaam

We only just installed it, but it seems to be working well so far. It was very easy to add. Anaam was super helpful in making the edits we needed and helping us get started.

Not just a great app, but also has a great response team to help you when you need it most! Sneha at Stoq helped me learn how to use the new Preorder Button for my store! It works exactly how I want it to! You can customize a preorder email and the buttons on your website, special preorder discounts, etc. Thank you Sneha for your help! I'm really happy I took a chance on this app! It's doing exactly what I wanted it to for my website and for my customers!

קיבלתי מענה מהיר ופתרו לי את כל הבעיות שהיו לי

Allbirds

2024-09-05

Kuwait

The best customer service EVER The functionality of the app is developer and merchant friendly Truly deserve 5/5 Stars

App perfetta e supporto eccellente!!!

Excellent app with outstanding customer support! The features are exactly what I was looking for, and the support team is always ready to assist quickly. I highly recommend it!

(August 2023) A very easy to use App and highly customisable to fit your store design. Couldn't quite work out how to make a font weight change, but a quick message to Kartik through their instant chat support and it was sorted in a matter of minutes. (June 2024) A further contact with support after a theme change and I'm pleased to say that support continues to be excellent. Sneha had the button popped exactly where I needed it in a matter of minutes. This is just the sort of support and App that Shopify store owners need. Thank you. (September 2024) Just started to use the new Preorders system and Anaam help sort a small badge problem in just a few minutes. The company continued to go from strength to strength with support and also features.

The app is super handy for anyone that is wanting to setup back in stock notifications, and has the right reporting to see both products in demand, and then ROI on the notifications. Support reached out when I exceed my threshold to let me know, and I paid for the product immediately given how well it worked. They then helped me send the remaining notifications now that I was on the paid plan, and even offered to do it for me.

The app is great for notifying customers that a product can be preordered and when the customer can expect stock to be available. You can also set up e-mail reminders. The team at Stoq is friendly and helped me resolve a teething issue. I highly recommend you use this easy-to-use app in your Shopify Store.

Excellent customer service, instant communication, and clear answers that are helpful! P helped me and was great.

Great app!

La aplicación es muy útil para llevar un recuento de cuántas personas quieren un producto agotado y volver a adquirir con mayor precisión las cantidades además de avisar al potencial cliente de forma automática. Muy buena atención al cliente por chat, muy contentos

Love the customization within this app and appreciate the timely customer service. I reached out to get assistance with the button placement and Vishu from chat support was able to match exactly what I was looking for. He was able to get it done in under 5 minutes.