Reviews for Preorder, Back In Stock ‑ Stoq

Needed help changing the position of the button and quickly got it done by Vishal! Thank you for your help!

Viscata

2025-01-15

Really good app for back in stock notifications and preorder. We had some issues during the set up and Vishu & Anaam from customer service were really attentive and helpful. Thank you so much for your kind words! :) I'm very happy to learn that you like our app for your back in stock alerts and preorder needs. It was a pleasure to set things up according to your needs. We love tailoring our solution for our merchants whenever we can. We're always open to your questions, concerns and feedback. Looking forward to your journey with Stoq! -Vishu / Senior Technical Support Specialist

goat Thank you so much for the kind words! :) I'm glad to learn that you're happy with the service. We're always open to your questions, concerns and feedback. Looking forward to your journey with Stoq! -Vishu / Senior Technical Support Specialist

It is super easy to configure and the support staff is excellent.

Vishal was very helpful and professional. One of the best customer service experiences.

Brilliant customer service! Thank you for your review! I'm glad we could help setup preorders and also answer all of your queries about the app. Wishing you the best. :) If you ever need anything, we're here to help. - Sneha / Merchant Success Team

Nice app, easy to install and good features. Sneha from the support did a great & fast job Thank you so much for your kind words! 😊 I'm glad you found the app easy to install and the features helpful. It was a pleasure assisting you in setting up the notify me button on your product page and customizing it to match your theme! If you ever need anything else, feel free to reach out—we're always here to help! - Sneha / Merchant Success Team

It was so quick and comfortable to set everything! And especially, the supporter was helping me a lot adjusting and customizing the function. She was so quick to answer and edit everything I requested:) I super recommend this app! Thank you for your wonderful review! I'm glad I could help setup the notify me button on your product page and also hide the sold out button. It was great assisting you and answering all of your queries. If you ever need any help, please do feel free to reach out. We're here to help! - Sneha / Merchant Success Team

I love this app! It's so easy and straightforward to use. I've already collected 4 pre-orders, and I'm thrilled I found this app. Customer service is top-notch and responds immediately. Overall, 5 stars

Anaam was very helpful Thank you so much for taking the time to write a review and for the name mention as well :) It was great connecting with you and my pleasure to help get set up with Stoq on a call. Please feel free to reach out for anything, we're here to help! -Anaam / Merchant Success Lead

Um es im Shop zu integrieren kann man einfach unkompliziert dem Support Team schreiben sie sind 24/7 erreichbar. Hat geklappt und sieht super aus. Vielen Dank für den exzellenten und freundlichen Service! =)

It works as it should, is very customizable and the chat support is super available and helpful.

Stoq has been great to work with! While I haven’t had the chance to fully dive into using it yet, their support during setup has been incredible. The chat function is a game-changer—it pops up exactly when you hit a snag, making the process smooth and stress-free. They’ve truly nailed customer support! Thank you so much for the awesome review! :) It was a pleasure for me to help out and provide support. Happy to know that you find the ride so far smooth and stress-free. We're striving for it. We're always open to your questions, concerns and feedback. Looking forward to your journey with Stoq! -Vishu / Senior Technical Support Specialist

Very impressed, the system is easy to use and the customer service is extremely quick! Shashi styled our out of stock notification within minutes. Thank you so much for your amazing feedback! 😊 We're delighted to hear that you're impressed with the app and found it easy to use. It's great to know Shashi could style your out-of-stock notification so quickly! If you ever need further assistance, we're always here to help. - Sneha / Merchant Success Team

I needed help with the layout of the notification form and Vishal provided excellent support, he was quick to respond and did exactly what I needed. The app is great so far and is sure to boost our website sales!

Great App for managing back orders and preorders. Very responsive support too. Thank you for your wonderful feedback! 😊 We're thrilled to hear that you find the app great for managing back orders and preorders. We're glad we could setup the app for you. If you ever have more questions or need assistance, we're always here to help! - Sneha / Merchant Success Team

I had an issue with a button and Vishal solved it for me in less than a minute!! Customer service is definitely very efficent

I just started using the free version of this app, as I only need to add a restock alert to one shop listing. So far, so good! And customer support was helpful in making changes to the button orientation. Thanks!

So far using this app has been great. My store has sold out of items and I wanted to see if people would purchase with the presale feature, and I have already made over $1000 in presales in the first day! Sneha was also very helpful when I had some questions. Thank you so much for your amazing feedback! 🎉 It's incredible to hear you've already made over $1000 in presales on your first day—what a fantastic achievement! I'm so glad I could assist you and that the preorder feature has been working well for your store. If you ever need anything else, we're always here to help. :D - Sneha / Merchant Success Team

Pedi que me movieran el botón de sitio y no solo fue eso si no que lo adaptaron para que se pareciera a la web. Muy buen trato, los recomiendo un montón. Gracias por todo!! :) ¡Muchas gracias por tus amables palabras! 😊 Me encanta saber que estás satisfecho con la ubicación del botón y cómo lo combinamos con el diseño de tu sitio web. Nuestro objetivo siempre es asegurarnos de que todo encaje perfectamente con tu marca. Si alguna vez necesitas más ajustes o ayuda, estamos a solo un mensaje de distancia. ¡Gracias nuevamente por recomendarnos! - Sneha / Merchant Success Team

I installed Stoq to help power my pre-launch pre-order items. this was so easy to use. the support team is also available 24/7 and within six hours of downloading, i've reached out twice. they're so skilled at help and not like traditional support lines. The product is really amazing and the team really takes it over the top. As a merchant, the pricing is extremely favorable. There are no additional transaction fees as long as you stay within your order limit. HIGHLY RECOMMEND!

Only been a customer for about an hour, so early days, but hit a wall in set up (am not very tech savvy) and Vishu on the chat was a superstar. Help arrived quickly, and he sorted my problem out straightaway. And it's Sunday night. Feel like these guys have got my back. Thank you! Thank you for your awesome review :D It was a pleasure for me to help out and answer your questions. And yes, we do have your back. We're happy to provide the service and the support. We're always open to your questions, concerns and feedback. Looking forward to your journey with Stoq! -Vishu / Senior Technical Support Specialist

We haven't had the opportunity to test the app yet but where Customer Support is concerned this has been the best experience we have had with any App! We even received support to install the app over the weekend which really wasn't a service I was expecting. When installing the App there are options where to place the buttons and what the final page should look like and although you cannot do it yourself the support has been provided in real-time through a messaging app. 5 Star Customer Service Thank you for your awesome review :D It is my pleasure to provide the service we provide. Helping wonderful merchants like you makes my day everyday. I was glad to set up the preorder for you and answer your questions. We're always open to your questions, concerns and feedback. Looking forward to your journey with Stoq! -Vishu / Senior Technical Support Specialist

God og rask hjelp! Thank you so much for the appreciative review! :) I'm very happy to learn that you're satisfied with the service. It was a pleasure for me to provide help and support. We're always open to your questions, concerns and feedback. Looking forward to your journey with Stoq! -Vishu / Senior Technical Support Specialist

Nagaraj was very helpful with sorting out a UI issue and also answered all my technical questions. Super fast response time too! I have had a few requests for changes, the team have helped me every step of the way. highly recommend this app! :)