Reviews for Postscript SMS Marketing

Support for Postscript has been great thus far and the interface is easy to use! We have multiple shops and use it for all.

AMAZING app, and AMAZING customer service! We have researched dozens of texting apps as a solution for our Shopify Plus store (we're newbies) and finally came across one that is easy to use, easy to understand, and easy to ask for help through their support team. I am very pleased with the app so far.

i got only good things to say about Postscript! Awesome app with fantastic customer service! Postscript really makes it easy for us to manage our SMS Marketing!

Prep Obsessed

2020-03-04

United States

Super user friendly, exceptional customer service, intuitive interface, and the preview of the message shown on a phone rather than just in text format is so much fun! We switched from another platform and wish we didn't wait so long. Best out there - and now with the best pricing by far!

Ryan And Rose

2020-02-27

United States

Easy to use, straight forward and overall a great service. The customer support is outstanding. They respond quickly and never leave a question unanswered! They are always available for help and full of knowledge on how to best run campaigns.

I cannot say enough about this app and the critical role it plays for my business. As organic reach continues to decline and paid advertising gets increasingly competitive, having a direct connection to my customers and potential customers is absolutely critical, and Postscript has been the perfect solution. Some of the features may seem a little daunting at first glance, but the support I have received from Shannon, Sean and other Postscript support staff has been nothing less than phenomenal, and I would say the same of the app's functionality.

I love PostScript. I use it on both of our stores. The interface is perfect. Shannon is so helpful and very patient. I really appreciate the fantastic service always.

This app has been great for us and even more Shannon at postscript has been extremely helpful! I would recommend this app to anyone who wants to grow their business

BANGS Shoes

2020-02-04

United States

Great customer service, people open to feedback and always looking to improve. Segmentation capabilities are strong and easy to use.

This app has opened my world to MMS Marketing. It takes a while to build the subscriber numbers due to the regulations. But for the audience I have built the thus far the conversion rate and open rate is through the roof compared to email. Email is still a juggernaut and I do both but this is the future for my company.

There's a lot going on "under the hood" here and the support team is responsive and resourceful. I see benefits to my customers now and in the future.

Not only have we been happy with the app, but their customer support team is also amazing! Shannon, who has patiently walked me through my millions of questions, is fantastic. I strongly encourage everyone to at least give it a try!

Postscript is a fantastic app that easily allowed us to integrate text marketing to our business and we have seen a huge ROI. The interface is user-friendly and easy to use and the support throughout set up and after has been stellar. They are quick to answer questions and help you make the most of your plan.

Jawzrsize, LLC

2020-01-10

United States

Absolutely fantastic SMS app! Within 12 hours of installing we generated over $1000 with just a mobile pop up!! Haven't even gotten the rest of it set up yet. Very excited and grateful to find postscript!

App works exactly as promised in driving revenue (as long as you set flows up the right way). Postscript is the Klaviyo x Mailchimp of SMS - the customization is on point, the pricing tiers are sensible, and support team is solid. Highly recommend trying it out to see how your customers respond!

Awesome customer support - weekends, late nights, you name it and they're on it. Can't wait to start tracking campaigns!

App seems to be delivering what was promised. Sean in support was very helpful and patient and answered all my questions.

Love the app so far! And AMAZING customer support. It's Sunday on Thanksgiving weekend and Sean has been helping us and answering newbie questions for hours. It feels like 1 on 1 VIP support! Highly recommended.

Outstanding app for SMS and MMS. Since installing this we've opened an entire 7 figure/yr revenue stream we didn't have before, instantly. Text message marketing has also been really fun. The support team at Postscript has been so good as well, always responsive, even during the high volume times on Black Friday. Great app, great support. Thanks Sean!

I've been using this app for a few weeks now and am loving it. definitely seeing an increase in my sales since adding texting. I couldn't figure out how to send a campaign within 24 hours of sending one and even though on the chat it said I wouldn't hear back till Monday, Sean got back to me within minutes and helped me solve my problem! thanks so much!

Great app! Awesome features compared to some of the other SMS/MMS platforms out there. The support is also fantastic. Super quick and super helpful especially during busy times like Black Friday and the Holiday season. Definitely 11/10!

Guys are working like crazy on uploading my client list on their busiest day of the year. 10/10 for the service, 10/10 for their AMAZING app and contribution to our BFCM weekend.

Mark Bell Sling Shot®

2019-11-27

United States

We needed text messaging marketing implemented on our store and a friend recommended PostScript to us. PostScript definitely sets the bar for a text messaging platform! The setup was EASY and the platform is very intuitive and easy to navigate. The best part is that their support team is literally probably one of the best support teams out there. They are very responsive and don't treat your support inquiry like another ticket. Can't say enough great things. 10/10 would recommend!

georgiemane

2019-11-26

Australia

Been meaning to jump into SMS for some months now, and was waiting on Klaviyo's product. Heard about PS from Kurt Elster's podcast not too long ago, so I thought It would be a great idea to AT LEAST start collecting numbers now. Shannon from PS CS has been truly amazing and a gem. She was extremely friendly and welcoming. She was also very helpful and she helped the setup of automations and helped me better understand the platform in general. The platform itself seems quite powerful thus far, with a relatively easy UX. Shannon is a keeper.

I was experiencing what I thought was a systems issue right before launching a campaign Shannon was amazingly supportive and patient helping to resolve my human error and taught me something else I had overlooked previously. Love the system it pays for itself each month!