Reviews for Postscript SMS Marketing

Great support help and assistance!! I needed assistance and they worked with me until my problem was solved.

This app is so easy once you get the hang of it. I was having some trouble and I did a chat with Sandy and she got me fixed up and answered all of my questions. 10 out of 10, must download!

Kyler was amazing helping with things I didn't understand being new to the program. It seems a little overwhelming at first, but with the Postscript team available for Chat, It makes it completely doable for anyone.

Have had an amazing time working with the team at PostScript, by far one of the best, if not the best, SMS solution out there.

i had the best time working with Sandy , She was very knowledgeable and helpful all the way . she went above and beyond for me to make sure i was very satisfied with all my question . she took time out to help me set up campaign and understand how they work . this is the best customer service i ever had with any company . thank you Sandy I WILL WORK WITH YOU AGAIN!

Customer support is amazing! Taylor was super helpful and quick to get me the answers I needed. SMS can be a bit overwhelming but Postscript offers a ton of articles & support. A must use for sure!

The entire team at Postscript has been super helpful in the set-up process. The program & support are top notch! The conversion is already showing VERY good return on investment. Love this program!

Thanks Sandy for assisting me today with what was a user error. Two heads are better than one. You guys are always very helpful. Thanks again.

Brain Forza

2022-03-11

United States

When I first signed up for Postscript, I really liked it. Simple, easy fair pricing. I then took a break to try Attentive as I was offered a really appealing rate. I shut off Postscript, but noticed even with no texts going out, that every month within the first few days, it said all my credits were used.....which was not possible and the "sent texts" reflected this - 5,000 credits gone, with 0-124 texts sent only. Support said this is an "a typical issues" and they couldn't find the reason I was being ripped off. Their solution, was to push me to their new pricing plan which was $500 for all the same features.....a TOTAL SCAM. Disgusting. Their team wasted my time and although nice, were not very professional or accommodating. Attentive offered me upfront a much better pricing structure, I am not sure if I can share publicly so I will not, and we are a small company. Each site the bill is around $50-$150 a month. Honestly I am so disgusted with this company. Their software has an error, ripping me off, and they want ME TO PAY FOR it by switching to their new billing system which is $500/month for the pro plan, to have the same features I currently have. Sadly after somewhere around 3 years, I will be canceling all our Postscript accounts. Disgusting. One of the worst scams I have ever been exposed to. How many people actually keep track and audit texts vs credits? You should! And they wanted to switch me to an uncapped pay as you go model for 10x the price...yah, ok!

Bre provided excellent customer service. She was prompt and very detail with her response. A customer had an issue with the discount code, she took the time to tested it out and made sure it was working correctly and also ask another one of her colleagues to test it as well. Highly please with the service and app so far.

We migrated to Postscript in January and are very happy. The migration was seamless, the team is great, and the software is very user friendly.

Taylor from customer service was really helpful in what I needed. She communicated with me very well and explained everything easy! Thank you for the help!

Excellent customer service! Taylor and the team were easy to work with and quickly solved my problem.

Easy to use and effective way to communicate with my customers. Their customer service is excellent!

I am pretty new to using post script and have a lot to learn but when I reached out for help Sandy was Johnny on the spot and very helpful! Much appreciated!

Super fast technical support with documentation and images. Really happy to be switching to postscript.

I use this app For my women’s clothing boutique! It has really helped me stay connected with my girls and help them not miss any launch day, sale or even just our encouraging words that we send out every week! Highly recommend this app and the customer service is outstanding! This is my new favorite business tall and I recommend it to all my small business owners!

Customer service is really great and helpful, I love this app and the functions. A game changer for every business!

Amazing app! The help we got from Evan and the team was tremendous! Hands down the best SMS solution. We managed to have very profitable campaigns and flows

I love Postscript. It's an amazing app with amazing customer service! They're always so helpful and quick to respond.

Great customer service and great application. I really liked the keywords and flows, easy and simple to make extra revenue on the backend.

Love this app! It's very user friendly and has helped my business tremendously! Their support team is fantastic!!

Highly recommend. The technical support center helped me a lot, and operation details are clearly documented so I could follow the instructions step by step.

The app is great and easy to navigate and the support team is is so helpful and readily available! Would recommend.

They're a great company to work with - everyone I have worked with so far has been knowledgeable and friendly. If they don't know something they'll find out fast. Jared has been super helpful, onboarding with Michael was great, and im excited to keep working with Kara on the account as we grow our SMS channel. Solid tools with a growing list of capabilities.