Reviews for Postscript SMS Marketing

REVIEWING ON SUPPORT ONLY, because I'm so new to the app. I worked with Sandy and what more can I say, but she was great. The conversation was smooth, her answers were precise and helpful. Even after leaving the chat she hopped back in when I had another question, I wasn't left not knowing what to do, which I appreciate!

We used this app for about 1year. The last few months issues are worst it's time to let this app go. Automation is not working anymore. Abandon carts are not sending out. Customer Service just don't care and I downgraded the plan all my previous credits I paid for was taken.

Love Postscript. The ease of use of their platform and all of the new features they keep adding is amazing. Especially when you compare them to other Apps, I thinks it's the best value. Keep up the good work guys!

I was with Blueprint for the Beta period, loved the guys over there but Postscript is more built out and gives us all the tools and support needed to help our ecommerce business grow. Postscript allows for the best integrations and segmenting is on a whole other level. Highly recommend!

Great customer service experience with Porshai. She answered all my questions and was very patient :)

Bre was great, was very patient and helped with all of my issues. I really appreciate how she took the time to help !

Installed this app 2 weeks ago and noticed an immediate difference in sales and conversion. Integrates seamlessly with Shopify - I had to do almost nothing to get automations such as back in stock, browse abandonment, etc alerts running. Really intuitive and easy to use. Support is super responsive and helpful. Very excited to see the difference this app makes over the course of the next few months!

Great customer service. Had an issue this morning and Sandy Quiett handled it quickly while also making me laugh. Highly recommed.

Porshai was speedy, super responsive and helpful with both of my questions. Great customer service once again.

Just set up on our new store. Install took seconds and I was up and running within minutes. Also, the support is top-notch!

I'm new to this app but, I'm already in love with it. I had a bit of trouble sending my first campaign and Porshai, gladly stepped in and resolved the issue.

I received assistance from Porshai which was very helpful. She was knowledgeable and customer service was great!

RAVESUITS

2022-03-28

United States

Great prices and great support. Everything works perfectly, though I hope they fix their forms so that they can collect emails and phone numbers at the same time rather than one after the other. Other than that no complaints and I definitely recommend.

OleandersBoutique

2022-03-28

United States

Really happy with the return on investment from this app & they have great customer service! Thanks so much guys!

Very Impressive app! The month trial was very fruitful. Came out with a very good understanding of what this service offers and how powerful this app is. Great tool for any business. The people at postscript are extremely helpful and patient. Great App with an amazing team!

The customer service is really good, especially Sherrod Mitchell. Thank you! It also has really good features for a free plan.

Fairly priced, amazing support, great technology and interface, Not much more you could ask for. Such an awesome company!

Amazing app helped me to create SMS marketing for my new online clothing store! great customer service!

I am a new user and the forwarding process was not coming to my email folder. It was handled very quickly and professionally

Immediately helped me with the issue I had! Really happy with the service provided today and can't wait to use the app further. Porshai helped me :)

Im not computer savvy so navigating this app is a little hard. I do appreciate the tech chat for help.

I use this app to communicate with my customers. It's a great way to update them on sales. Sherrod was able to assist me while I was having trouble with the app & provided a solution.

I have been using this app for around 5 months and it has made a HUGE difference! Customer service is on point and the app itself is easy to use.

Very helpful and quick. The rep that helped me did a great job and was really friendly. 5 star service!

i don't know what's going on with this app but it's not working for me and i can't contact customer service about the problem because the entire app is blank. nothing shows and i really liked this app