Reviews for PH Ship Rate & Track for FedEx

The app works great. Support team is very knowledgeable and helpful. I only wish, if they had an option to add additional insurance on selected orders only by using any certain criteria (order value), instead of either selecting all or none.

One of theeee Best and Thee most useful apps to all the store owners using FEDEX and relying on other thirdparty apps for their shipments.have been using this app for 3 months and the support from this team was really really good be it with initial set up or analyzing any issues or questions that needs to be looked in to ASAP to meet your requirement to customize the app to you need.

I am using this app to set up shipping for our Shopify website. As soon as I did the installation, I got a call from them. Sibi Firoz helped us with some weight issues, and he was great. I definitely recommended it!

Very knowledgeable and quick reply, it helped me to solved my issue and get me better understanding on how the rates work with the app..

App is great and support was amazing. Highly recommend if you have negotiated rates and have different box sizes.

Great App for FedEx shipping. Integrated everything pretty quickly. Customer service was also very helpful in getting everything sorted for our store.

The APP has a Lots of Options for FedEx, and the Support is very Responsive and help with any Issues that you may have.

The only app we've found truly works for linking One Rate with Shopify. Honestly a huge downfall of Shopify's that you can't link FedEx One Rates directly, but Pluginhive fixes that. Customer support is fantastic as well. Our one rates were populating based on customers ordering more than 1 unit and it scaling up the box size. But they helped us immediately

I am starting to use the app and their service is really good, Samuel made me a call and helped me to configure everything.

Really great app and the customer service is incredible. Jon has worked with us in great effort and detail to help us get the Fedex shipping working properly for our site. And their whole team came along and helped us when we ran into a bug to get us back on track. Thanks, Keerthi, and Addina.

CONTROL

2022-06-15

United States

If you are doing most of your shipping fulfillment with Shopify, This is the best FedEx label solution as of December 2021, as Shopify only supports USPS, UPS, and DHL for shipping from the US. If you are using the FedEx website to fulfill, this will cut down the amount of time to at least 1/5, if not more. The only thing I cannot comment on is the shipping rates shown to customers in their checkout process. We use another app to calculate that. Lastly, their support team is great. We have had two or three problems with setup or software bugs, but they get back to us within an hour with solutions or workarounds. Bug fixes come in two or three hours following.

Great, Ship, Rate, and Track Apps. Gives customers an idea of what shipping costs may look like so it doesn't come as a surprise later during checkout. The support team is friendly and responsive.

Extremely easy to use. Makes work a lot easier and the customer service reps have been very professional and helpful.

never expected that level of attention to detail. They have a solution for literally everything. Recommend it!

It helps me a lot to integrete to FEDEX and they have a proffesional support. I sure recommend this App.

Great support and easy to use so far. PluginHive was standing by to assist with lightning fast setup!

We recently had issue with switching fedex accounts and the support team at PluginHive killed it! They helped us resolve the issue same day. We really like the label generation and ease of use once it's set-up. I highly recommend using this app for your custom shipping needs.

Don't be fooled by the silly logo or oldschool interface. Wonderful app, easy to set up, and great support when needed. Would highly recommend it! 5 STARS!

This app has helped me with my shipping labels without issues. Pathryusha provided amazing and precise support when I had an inquiry.

after more than a year using it I can confirm its a nice app, it works pretty well and they have a good support

Customer service was amazing. Easy to set up. Thank you! Prathyusha was great and very patient. I am happy with her service.

I used the app and it solved all my shipping concerns and links to my current fedex account. very simple to use.

Jon's support has been amazing. We are using the app to support SLA based shipping methods for FedEx from multiple warehouses and support generating return labels out of Shopify Admin. Works exactly for what we need it for and there is a ton more functionality we need to dive into in the future.

This app works great !!!! I like how helpful are the menus to setup your preferences and easy to follow. Additionally It is important to highlight that The Customer Support is fast and responsiveness with customer needs. This is the best for this app so I can trust and feel confident getting my FedEx Shipping Labels using this app. I would like to highlight how supportive is Addina from Customer Support, She was doing a great Job so I could move forward with this app. Well Done Addina !!!!!

I just installed the app for FedEx shipping and looks like it will help save on shipping. We have not completely setup all the functions but the setup help from Jon was awesome