Reviews for PH Ship Rate & Track for FedEx

I like that I can use the manual or automated label generation. The team accepts requirements from customers and tells you when it is implemented!

The app is easy to set up, user-friendly and well organized. The support has also been responsive and helpful.

We had some small issues with setup fixed pricing but their support team especially Addina was great about helping us out! Thank you!

Mashimarho

2021-04-07

United States

Thank you Anees! Thank you Anees! Thank you Anees! Thank you Anees! Thank you Anees! Thank you Anees

Anusha is very helpful to help me set the plugin. The support team is very friendly. It's easy to print the label

a solution that will make your fulfillment & logistics easier! seamless integration and excellent customer support!

After working with this app for 1,5 years we are still satisfied. The team constantly works to improve the app and solves minor issues that emerge. When there is a problem, customer service was quick in their response and solutions. This app makes our workflow a lot more efficient.

Took a bit to get set up, but it's doing exactly what we want now! Great customer service to get set up. Only thing I'd change is the chat button it right over the 'save' button when editing settings.

Exceptional customer service and a huge time saver for label creations with accurate shipping costs!

We recently installed the fedex application for our shopify store, to generate shipping labels through fedex. For the implementation we require PluginHive technical support, the team has been very efficient in advising us for the implementation. 100% recommended this application

I'm still getting set up in using the app. but already incredibly impressed by the stellar support provided by the team.

This app is amazing. Before I had to import all my orders into my shipping software, but now at the end of the day we have the option to only print fedex orders with just a click of the button, which is a game changer for us!

Excellent app and service. A responsive team that stay calm when irate customers like me demand fast answers :)

Works generally well. Fast and kind support. Since there is no official Fedex app on Shopify, it's the best option I found.

Perfect service!!!! The information is explained carefully and the treat is excellent. My problem was solved successfully.

Very useful app and a great support team. It would be nice to have a .csv import solution for selecting which orders do you want fulfilled instead of ticking every single one you want. An option for not automatically fulfilling the orders with their tracking code would also be interesting for us. Printing labels without automatically fulfilling orders so you have 2 different options you can work with.

Just starting to set this app up now but I can tell you their support is great. I have had a couple questions and they've been super fast in responding with accurate and informative answers. Looking forward to using this app in our fulfillment pipeline.

I had a lot of technical issues with integrating the app with my Fedex account but the team were really great and went above and beyond to help me fix everything. Very speedy responses from customers services reps. I look forward to using this app print my labels.

The app has been working well, and they are very responsive to questions. One helpful hint we found is that you can set up returns even to Shopify locations that are deactivated.

It takes quite a bit of set up and is not straight forward. We needed additional support to set it up to meet our needs. Also, the FedEx credentials and authentication did not work at first. The support team however was very helpful.

Fantastic customer support and all around an A+ app! The calculated rates are EXACTLY the same as generated from our FedEx Ship Manager account (down to the penny), and dimensional weight calculation is SPOT ON. Highly recommend for anyone using FedEx to ship!

Excited to see all that this app does but ALREADY absolutely THRILLED a Shopify rep suggested it. Not having much tech experience, linking my FedEx account to get live quotes seemed a little daunting. I emailed PluginHive with the information and w/in less than 24hrs they integrated my account with FedEx! Although I'm still configuring the settings I am SO relieved to know customer service really exists for this app and is THE BEST!!! Thank you Keerthi!

Is there a way to rate more than 5 stars? The customer service team of this app is really beyond excellent! They've assisted me from the beginning to the end of the installment process; they patiently and efficiently answered all my questions! The app is also great! It meets all the requirements we're looking for and it exceeded our expectations! Awesome! :D

This app has been working well for us since installation about 6 months ago. The support has been great, they helped me troubleshoot some issues that I couldn't sort out with tricky commercial vs. residential addresses and the services that we had setup to use.

I had been looking to move all our shipping to FEDEX because USPS sucks. I was referred this app. After some troubleshooting It works and I am a happy customer! Keerthi is the best (pray you get her). She helped me very well.