Natural Zing LLC (Wholesale)
2023-09-05
United States
Exceptionally good support and walked me through the process. I was able to get it setup quickly. Sibi was awesome!
RelyAid Tattoo Supply
2023-09-01
United States
Sibi was a big help. Amazing outfit, they resolved my problem and stayed on the phone with me for about half an hour! Thank you.
Compass Survival And Medical
2023-08-31
United States
The app is working as described, and the customer service has been extremely helpful.
This Element Inc.
2023-08-31
United States
Love this app, it was the only way we could charge shippings rates based on quantity. They are super responsive, and will hop on a call with you to explain and walk through any issues you are having.
2023-08-31
Canada
I'm new to this App, and so far it looks very easy to use. The support has been terrific with helping me to get set up.
Wheely Shop
2023-08-29
Sweden
We have used this app for almost a year and I must say that this app has made our business very effective and printing the labels has never been as easy as this!
Art Circa
2023-08-24
United States
So far so good, great customer support too they have been very helpful with all my constant questions.
Chiwis USA
2023-08-24
Canada
Was quick and easy! Very helpful and was able to solve problem so I could print. Sibi was the person who helped me.
Snow Country Outerwear
2023-08-23
United States
This app does exactly what I needed to help my business ship out international orders, and the customer support was incredibly helpful in helping me get everything set up. Highly recommend!
Pebble Records
2023-08-17
United Kingdom
Great app with excellent back up and customer service. Had a telephone call in the evening which was way more than I expected. Very pleased so far! Highly recommended.
The Rolling Cone Company
2023-08-14
United States
Great assistance from Sibi, very helpful. I have been using the app for a while and it integrates seamlessly.
Little Bits Embroidery Blanks
2023-08-14
United States
Thanks for all your hard work. Great customer service. Appreciate the quick attention and to hop on the call right away.
Analog Cases
2023-08-02
United States
Bad experience with this app. Was unable to connect our UPS account after more than 20 attempts. App kept giving various different error messages that were not at all clear in terms of what the issue was. We have not had any problems connecting our UPS account to Shopify, ShipStation or our ERP system. I had a Zoom call with their customer support representative, who was friendly and helpful, but also was not able to solve the problem after 20 minutes of attempting to. I was told to contact UPS, but that doesn't really make sense considering that other apps have no problem connecting to our account. In the end, it just wasn't worth my time to continue putting effort into trying to get things working, when completing such a basic function seemed impossible.
DE LA ROSA INTERNACIONAL
2023-07-21
Spain
i had troubles configuring it but the support center help me instantly. Excellent service. ok ok ok
Box Man Inc
2023-07-20
United States
Were very helpful with the installation process. Very responsive by email as well as zoom. Walked me through the set up process.
Canelo clothing
2023-07-13
United Arab Emirates
I recently had the pleasure of experiencing outstanding support and utilizing a highly user-friendly app. The overall experience was nearly flawless, with prompt and helpful responses, making my work significantly easier. The support provided was truly excellent. Whenever I encountered an issue or had a question, their team was readily available and responded in a timely manner. Not only were they quick to respond, but their assistance was also highly effective, addressing my concerns and resolving any problems I encountered. Their dedication to providing exceptional customer support is truly commendable. Additionally, the app itself deserves recognition for its user-friendliness. The interface is intuitive and easy to navigate, allowing for a smooth and efficient user experience. I found myself quickly adapting to the app's functionalities, which made my work tasks much more manageable. The developers have done a remarkable job in creating an app that is both powerful and user-friendly. In conclusion, I cannot emphasize enough how impressed I am with the excellent support and user-friendly app I encountered. The responsiveness and effectiveness of the support team, combined with the app's ease of use, have made my work significantly easier. I highly recommend this service to anyone in need of reliable support and an app that simplifies their tasks.
Peech Hair
2023-07-13
Australia
Support is very good, booked a call with them on the day and got my set up all sorted. Very good service.
StableFeed
2023-07-12
United States
PH MultiCarrier has become a great app to use for calculating shipping rates on Shopify. The support team has been very patient and helpful while building out the app to do everything we need it to do. It also works with our subscription service, which is a huge plus. I'm glad we found this app, as it allows us to provide the best rates by going directly through our connected shipping accounts. Shipping rates are a large part of what customers considers when purchasing a product and having those rates at checkout reflect the best rates we receive from our carriers is one of the main reasons we have opted to use PH MultiCarrier. On the backend, the most important features of this app are the ability to have multibox shipments and automatic box packing based on product dimensions and shipping box dimensions. The automatic box packing takes a little bit of "thinking out of the box" to get it to work, but once it does, it's a life saver. Without these features, I would have selected a different app, but PH MultiCarrier is able to do both. I recommend this app for any company/person that wants greater control over their shipping prices or anyone who needs to easily separate products between multiple boxes, which is a feature that Shopify has neglected to include for a long time.
Kirrvn
2023-07-10
United Kingdom
The app has everything you need to start your successful business not only the app itself is easy to understand and control and has live rates at checkout, shipping labels and dimensions for individual parcels but also the best customer support where he came on a Zoom Meeting to assist me. I am beyond happy and satisfied with this App and I recommend it to everyone!
Righteous Gelato
2023-07-05
Canada
Sibi was incredibly helpful in setting up the shipping fees to our storefront. I appreciated the Zoom call and screensharing, it made the whole process very smooth.
TEAM FD TCG
2023-06-29
Hong Kong SAR
Strong customer service support with good follow up!! Their customer service team is amazing. They are very knowledgeable and extremely helpful. I wish all companies had customer service like this. Issues are fixed in short periods of time
FloraHealthca-en
2023-06-27
Canada
I was having queries about using the shipping methods. PluginHive was incredibly responsive to answer my questions and also jumped on a zoom call and walked me through the entire process. Very much apprcieated. Thanks
Myggplåster
2023-06-27
Sweden
Perfectly support and a perfect app for PostNord handling in Shopify
drapedspaces
2023-06-26
Canada
So far, so good! Sibi contacted me shortly after I signed up to assist with teaching me the platform. I was on a videocall within minutes. I felt so supported and I think this app will work perfectly for what our business needs. 10/10 customer service.
BohriAli.com
2023-06-23
India
"Excellent customer service! Quick response, friendly staff, and issue resolved promptly. Highly recommend!"