Reviews for PH MultiCarrier Shipping Label

Hello Team, Keerhi was the one who not only guided me but also the third party which was bluedart to overcome the problem, really appreciated.

Fantastic support. The app has a lot more functionality than I expected, and is very intelligent across global shipping and warehouses. Fast support responses. Thank you.

Sibi is such a great helper for me. The call has been absolutely fantastic! Thank you so much for your help.

Excellent app, works really well, highly recommended. The support is very good to, always a fast response.

good app and functionality. Customer support is fantastic. Shashi Kumar explained everything in detail and helped with the set up.

This app really has saved us a lot of work and the support from the team is absolutely great. They respond super quick and have been of great help in setting up the app for our different stores. I can highly recommend this app to anyone who wants to futher automate the label processing part.

Mr.Kumar was very helpful in deducting what my problem was, If I need further help, I feel confident in their ability to help me resolve it. The App offers many Features and allows the customers to interface with your shop more progressively.

I have decided that Shashi is a life saver when it comes to using our App correctly! We are not very tech savy on the ranch, but he walks me through it with patience. We used this app to help input our UPS shipping rates. They were very helpful and it worked very well. I would recommend this app to help with the efficiency of your shipping options on your Shopify account.

Shashi Kumar explained things more thoroughly and helped us with some setup issues we were having. Now we should be able to ship using the advertised rates.

Shashi Kumar was so helpful and promptly answered all of my questions. He walked me through a few things to give me a better understanding of how the app works and now I feel confident using it. Thank you so much!

Shashi was a huge help and very kind. The onboarding process was painless too. I look forward to using this app and the experience has been very positive so far. Thank you to the whole PH team.

This is why this app is so good. It actually connects your live negotiated rates you have on your UPS account to the customers checkout in real time. This way they only pay the exact fair amount. Otherwise Shopifys internal rates will rob the customer blind and over charge by massive amounts of shipping costs ,then no one will check out. Plus they will give live zoom meeting to make sure your fully set up. 5 stars here

So far I think it's going to be great. Support is wonderful - Shashi Kumar was very helpful! He helped me get the app set up and walked me through answers to my questions.

Awesome and fast assistance. Thank you all VERY much, especially Shashi! I have had a number of issues and they keep pointing me in the right direction. Update: I just spent about an hour in a zoom conference with them as they walked through one issue I had and then walked through all steps needed to help me show my client what their app can do. Perfect!

Excellent customer service. I had some issues printing labels and team were right on it, within 10 minutes, sorting it out with clear instructions of how to resolve. Thanks.

I have received great help from Keerthi. After i wrote my initial review. Thank you so much! Kind regards, Mikael

I needed assistance with changing the shipping settings and the staff was fast in responding and gave me the exact info that I needed.

Hello there, I would like to thank the support very much, I really appreciate their effort and time for troubleshooting the issues and recommend the solutions Thank You.

I'm very happy with the functionality and service of this app so far. The team has been quick to respond to my inquiries in detail and even helped me correct my rules by zoom.

I recently implemented this app and needed some guidance on how to use it. As soon as I reached out I was helped by Shashi Kumar, he was outstanding and proficient and fixing my problem and explaining the solution. Thank you Shashi!

The app that saved my store. This is the only app that connects with my DHL account. The support is very professional and quick.

Have been using this app for over a year now. My original review as listed below still stands. This is a great app, a "must have" for eCommerce shipping. We ship world wide and it works great. The customer support is the best I have ever seen in, not only this industry, but any other industry I have worked in. Recently I had identified a couple of features that would be important to our website and they added these features to their app. This was a valuable advantage to dealing with them.

Pretty new to this app - haven't actually completed an order with it yet but the IT analysts help me sort out some problems I was having with the set up. They were very patient. Hopefully it's smooth sailing from here on out!

Adept Cosmetics®

2022-10-13

United States

It's glitchy and support is slow to respond. Also, they do not offer discounted rates as claimed. **

Works like a charm! Also fast response from the CS team ;) Now all of my shipping rates come DHL XML services and are correct.