Reviews for OneLoyalty: Loyalty & Rewards

an amazing app so halpful and the customer service so amazing, good job guys

I have had a fantastic service from the support team. Especially Emily and Dante who jumped in provided screen shots etc to set up my account. I am surprised this is free when it offers everything and others charge so much. I had an issue with points being awarded incorrectly. I reached out and Dante said would investigate, then advised i had set up tiers with points and not sales. Emily helped me to reset this and now I have the App working 100%. Great App, great time - recommend to everyone.

Muy rápidos y eficientes

Very pleased with this service so far. I love that whenever I have a question or need assistance with setting something up, that Rosie and Dante have been very quick and efficient at whatever the question or task is.

SAV super et très gentil ! Apporte la bonne aide nécessaire.

I would recommend this app, its the first one I have used and became a little confused, started a chat with Miley and was sorted out in no time, very helpful and patient with me. The App is great, it does exactly what it says it does. Thank you

ottimo supporto e qualità dell'app mostruosamente alta, essendo un'app nuova ci sono delle funzionalità da sviluppare, ma sono sicuro che andranno sempre meglio!

Muy buena app, me fascina que sea gratis y con tan buenas opciones de configuración. Agregaría un par de opciones adicionales de descuentos, regalos y un par de cosas, pero es genial en general, y ahora incorporaron una ruleta de juegos para incentivar a mis clientes a ingresar a mi página! Además, Rosie de servicio al cliente me ayudó con la configuración y ahora se ve perfecta en mi página, su atención al cliente es perfecta!

A great app, easy to use. A lot of features for a free app! I had some questions and used the live chat – I spoke with Emily who was incredibly helpful and explained how to get the most out of all the features. 10/10

Dante was incredibly responsive—definitely deserves 5 stars! I suggested an idea to allow redeeming points to combine product discounts and order discounts, so reward codes can be used alongside existing discounts in my Shopify store. Essentially, it would turn loyalty rewards into a gift card (cash) for customers that can be used anytime. This feature is not just important for me, but for other fellow business owners who are using this app as well. I hope they implement it soon!

I was blown away by OneLoyalty! Before I even decided to install the app, Rosie from OneLoyalty reached out to help me set it up—talk about service! Rosie, you rock! Can't wait to get started with OneLoyalty. Thanks for the awesome support!

10/10 would recommend. The team's working on a lot of features and the customer service is totally on point and very responsive!!

Great support from Ellie. Fast responses and easy to talk. Great app. Did I mention that is free?

This free app does exactly what I need it to do and I'm hoping it'll ensure my customers come back for more of my products. Either way, this is a great app for new business owners. And shoutout to Rosie. She's a sweetheart.

great customer service, free to use, feature is comprehensive, hope it remain free forever. attended by Rosie and Ellie, they are awesome.

Such a great app! Love that it's free and has such great features. Also, customer service is amazing. The rep responded super fast and was super helpful over chat!

To nie aplikacja, to cudo! Fenomenalna aplikacja, z całego serca polecam. Właśnie tego potrzebował mój sklep internetowy! Mnóstwo funkcji, bardzo intuicyjne menu. Brak słów, jest taka wspaniała! A to nie wszystko. Obsługa klienta na najwyższym poziomie. Jeśli traficie na Rosie to na pewno wam pomoże, nie ma dla niej rzeczy niemożliwych! Polecam z całego serca aplikację i pamiętajcie - warto rozmawiać jak macie problem!

Really good product, I don't need any work with this program

Emily from OneLoyalty Team was lovely to talk with. She was very speedy with her replies and helped us decide on the next steps for our loyalty program and the best rewards to include based on our business needs

Initial set up discussion with Rosie was first class!

Very friendly and quick response while setting up this app ,got help with some small adjustments I wanted to do. Feels like there will be a good support ready to help whenever I need :-)

Thanks to Dante from Oneloyalty, he (she) gave me a lot of help and helped me solve the difficulties in setting up. Thanks.

Awesome customer service, super quick to reply and very helpful. Looking forward to using this app!

They were really great to work with. Ellie was able to immediately locate my issue on shopify and correct it for me. I was so amazed about their quick service to resolve an issue. They also went above and beyond to make sure their reward program was working correctly on my site. I would highly recommend.

Great support