Reviews for OneLoyalty: Loyalty & Rewards

Appeared promising but after a few days, all of a sudden the Rewards widget as well as the points info on the product page and the app Settings won't load at all. UPDATE following Dev response: The reply as well as offering this app for free are highly appreciated and I can't pretend much I suppose. However, just thinking from a Shopify point of view and our experience, I don't think a similar solution should rely on 3rd parties that may affect our website when there are external problems. I guess this is a downside of using Shopify. Personally, I'll try to avoid apps that might impact the frontend as the customer experience is critical. Thankfully we are a new business and yet to grow our customer base but with the reward points becoming unavailable it made me think how our customers will be impacted if the Developer were to go bust down the line, decide to drop development of the free app or impose a paid plan for use. I believe that a customer reward solution should be super reliable and long term and ideally a built-in feature in Shopify. I know I'm dreaming... As a feedback strictly related to the app, it would be nice if the points shown on the product page also update with the variant change.

Support is very friendly. Nice app and it is all FREE. Thanks :-)

Easy and convenient rewards plug-in for our store. Most especially it's free and customizable. Rosie is also quick to respond on our inquiries and is very helpful.

amazing customer service and the app is really easy to navigate! Rosie was a great help

Emily was very helpful and knowledgable answered all of my question quickly and coherently very good app and easy to use

Ellie's Support was excellent and quick.

Contacted me to assist in setting up and answered all my questions. I think the App is great and gives all the things I need to incetivise and engage with my customers. Amazing product and unbelievably if´s free

Jaxber helped me quickly to set up certain things on the application.

"I had a fantastic experience with Jaxber from the OneLoyalty team. Exceptional support and a great app for enhancing customer loyalty!"

Great customer service

The customer service I received today was extremely helpful.

Great, fast, friendly, helpful service. Appreciated the help to have my loyalty widget adjusted.

Emily is very informative, answered all of my questions at 4am in her timezone!!! Was open to my feedback too which is great for a growing company. Thank you

Good customer services!

非常好用的软件

exactly what i’ve been looking for and the customer service is amazing! thank you oneloyalty.

i just installed the app and it looks great! It is free and have all the feature i needed which are very costly on other apps! Also it works on different langauges. I will continue testing it and in case of any updated, i will share here... but for now i LOVE IT!

Very useful app, and great support team. I strongly recommend it!

So far the app has been straightforward to set up, I'll have to wait and see how the functionality works over time. I had a suggestion for Rosie in Support, and she was very helpful !

seems work well and their customer service are helpful.

I have recently been reviewing OneLoyalty App for my Shopify store, and encountered a very "pleasant" surprise from one of the representatives of OneLoyalty! Before I could even decide to implement the App, Rosie from One Loyalty emailed me to offer her help and assistance with getting this program installed for me! WOW! This floored me and has never happened before! I will most DEFINITELY be using OneLoyalty soon, as Rosie is an outstanding example of how great customer service is really suppose to be!! Thanks again OneLoyalty, and Thank YOU Rosie for your email and kind offer to assist me. Outstanding! Very pleased and happy!

Very happy with the help and information I recived.

Great customer service!

Ellie's service is very good and in place. The content of this app is also very rich and easy to use.

Just downloaded the app and have found it to be very easy to set up. I had no problems getting everything the way i wanted it. I even accidently clicked the customer support button and got connected with Emily. Emily was able to see that I was customizing my widget for the website and even went out of her way to find the exact color code I needed to get the widget to match my website. Outstanding customer service and already looking forward to using this app.