Reviews for OneLoyalty: Loyalty & Rewards

I was blown away by OneLoyalty! Before I even decided to install the app, Rosie from OneLoyalty reached out to help me set it up—talk about service! Rosie, you rock! Can't wait to get started with OneLoyalty. Thanks for the awesome support!

Great support from Ellie. Fast responses and easy to talk. Great app. Did I mention that is free?

10/10 would recommend. The team's working on a lot of features and the customer service is totally on point and very responsive!!

This free app does exactly what I need it to do and I'm hoping it'll ensure my customers come back for more of my products. Either way, this is a great app for new business owners. And shoutout to Rosie. She's a sweetheart.

great customer service, free to use, feature is comprehensive, hope it remain free forever. attended by Rosie and Ellie, they are awesome.

Such a great app! Love that it's free and has such great features. Also, customer service is amazing. The rep responded super fast and was super helpful over chat!

To nie aplikacja, to cudo! Fenomenalna aplikacja, z całego serca polecam. Właśnie tego potrzebował mój sklep internetowy! Mnóstwo funkcji, bardzo intuicyjne menu. Brak słów, jest taka wspaniała! A to nie wszystko. Obsługa klienta na najwyższym poziomie. Jeśli traficie na Rosie to na pewno wam pomoże, nie ma dla niej rzeczy niemożliwych! Polecam z całego serca aplikację i pamiętajcie - warto rozmawiać jak macie problem!

Really good product, I don't need any work with this program

Initial set up discussion with Rosie was first class!

Emily from OneLoyalty Team was lovely to talk with. She was very speedy with her replies and helped us decide on the next steps for our loyalty program and the best rewards to include based on our business needs

Very friendly and quick response while setting up this app ,got help with some small adjustments I wanted to do. Feels like there will be a good support ready to help whenever I need :-)

Awesome customer service, super quick to reply and very helpful. Looking forward to using this app!

Thanks to Dante from Oneloyalty, he (she) gave me a lot of help and helped me solve the difficulties in setting up. Thanks.

They were really great to work with. Ellie was able to immediately locate my issue on shopify and correct it for me. I was so amazed about their quick service to resolve an issue. They also went above and beyond to make sure their reward program was working correctly on my site. I would highly recommend.

Great support

Appeared promising but after a few days, all of a sudden the Rewards widget as well as the points info on the product page and the app Settings won't load at all. UPDATE following Dev response: The reply as well as offering this app for free are highly appreciated and I can't pretend much I suppose. However, just thinking from a Shopify point of view and our experience, I don't think a similar solution should rely on 3rd parties that may affect our website when there are external problems. I guess this is a downside of using Shopify. Personally, I'll try to avoid apps that might impact the frontend as the customer experience is critical. Thankfully we are a new business and yet to grow our customer base but with the reward points becoming unavailable it made me think how our customers will be impacted if the Developer were to go bust down the line, decide to drop development of the free app or impose a paid plan for use. I believe that a customer reward solution should be super reliable and long term and ideally a built-in feature in Shopify. I know I'm dreaming... As a feedback strictly related to the app, it would be nice if the points shown on the product page also update with the variant change.

Support is very friendly. Nice app and it is all FREE. Thanks :-)

Easy and convenient rewards plug-in for our store. Most especially it's free and customizable. Rosie is also quick to respond on our inquiries and is very helpful.

amazing customer service and the app is really easy to navigate! Rosie was a great help

Emily was very helpful and knowledgable answered all of my question quickly and coherently very good app and easy to use

Ellie's Support was excellent and quick.

Contacted me to assist in setting up and answered all my questions. I think the App is great and gives all the things I need to incetivise and engage with my customers. Amazing product and unbelievably if´s free

The customer service I received today was extremely helpful.

Jaxber helped me quickly to set up certain things on the application.

"I had a fantastic experience with Jaxber from the OneLoyalty team. Exceptional support and a great app for enhancing customer loyalty!"