Reviews for ONE: AI, Email & SMS Marketing

Great customer service. Responded to me within minutes and was really helpful when I asked for a request regarding coding for my website. Great app!

The features on this app are amazing and their customer service, is spectacular! They're just ready to provide aid in the most cordial ways, guiding you through with ease and stress free!

best customer support. There support staffs are top knowledgeable and helpful. even its free app.. love it...

Seed2Stone.com

2022-07-29

United States

I have used many different APPS and I have NEVER had such excellent customer service as I have received with ONE! Fola, you have been amazing! The APP is also the most intuitive and easy to use APP...especially with Fola's help in learning how to navigate it. I wish all APPs were this great!

I honestly can't believe this app is FREE. If you don't have it, don't hesitate to get it. Their support staff is also top notch. ONE of the best apps that I have for sure.

I downloaded this app and was instantly happy with it! I was able to delete two other apps to replace it with just this one. It has so many options. I had a question about SMS texting and Samantha from support was very helpful. Love it!!

NFTees365.com is the name of our store. Fola was not only patient but she was extremely helpful! Let's be honest: This APP is amazing. It offers so many different features and they're coming out with more in the not to distant future! I am sure that I have yet to discover half of what this app can do, but the customer service is always available to help.

I downloaded this app to help with our site speed. When I had questions during set up, the chat feature was extremely helpful. They ensured that I set up my email pop up correctly and I was able to quickly publish it to the website.

La app funciona bien y cumple con lo que necesitaba, pongo las 5 estrellas por la atención de Fola que ha sido inmejorable.

The app is great and has loads of features! It's not super user friendly however customer support is AMAZING. They will walk you through the process if you are having difficulty. We have reached out numerous times with questions and support has been super helpful. Honestly there are things I would have missed activating for my customers if support hadn't helped. 5 stars for amazing customer support.

Amei demais essa plataforma, os layouts são impecáveis, fácil de entender e editar. O suporte e atendimento da equipe é incrível, responde com agilidade e com muita gentileza, enviam vídeo de captura de tela para auxiliar as configurações, super indico. Obrigada a todos da equipe e a Maya pelo excelente suporte de sempre

Customer service is very attentive. Merchants answer questions and are very patient. The design template of the popup window is also perfect, and you can find a style that matches your store design. There are also many free features that can be opened, waiting to be explored :D

Rosy is a great customer service representative. She helped me set up more than was expected, she gave me some great tips. Thanks a lot Rosy you ROCK

Application très pratique et efficace. Le service d'aide aux utilisateurs est très sympathique, à l'écoute, disponible et réactif, un service au top!

Everything has been working well so far and the support is super helpful, they're always there to guide you through live chat.

I highly recommend them I love the fact that I can do everything in one app. Maya was super helpful.

Thank you Naomi from One!! You were very helpful and a very quick response time! Very user friendly App with so much to offer all in one place. Thank You :)

Super App, toller Service! Weiter so! Ich hatte beim Einrichten leichte Probleme und mir wurde super schnell und wirklich gut geholfen.

So so helpful .Simple clear instruction and my issue was sorted very quickly . Only just started using this app on my shopify store and will continue to for a long time

Loved using this app. It's easy to use and the support team is great! I spoke to Natalie from the support team, and she helped resolve my query in seconds. The pop up automatically syncs to your Shopify data, so you don't have to worry about anything else once you create a campaign! Good app, easy to use!

Flawless assistance from the team! Rosy went above and beyond for our store today. Made our experience creating a pop-up extremely simple!

客服非常有耐心的为我解决问题，这个插件我也比较满意，虽然默认的设置不能满足我的需求，但是可以通过后台编辑进行代码的调整以达到我的需求。客服非常有耐心的为我解决问题，这个插件我也比较满意，虽然默认的设置不能满足我的需求，但是可以通过后台编辑进行代码的调整以达到我的需求。

The best customer service I have experienced within a Shopify app. I have been using One+ for more than a year now and it's definitely worth it.

j'ai été aidé par MAYA et je suis vraiment très sastisfait su service, elle m'a tout expliqué en détail, a pris le temps de m'envoyer des videos et des images pour que je comprenne mieux. Tout a été super. Je suis ravi. Un énorme merci

The customer service team is responsive and helpful. Just starting out to use this app and hope the results match!