Reviews for ONE: AI, Email & SMS Marketing

Incredible app and outstanding support! The design capabilities are standard when using the app but if you contact support they will help you customise.

If you're looking for an app that offers email marketing with pop up and upsell options - this is a great app you should try. Support team is also awesome!

The app is amazing and easily helps create pop ups. I have only used two of features yet and I am amazed at it being free. What is even better is the customer support who go out of the way to help. If the solution isn't possible, they also recommend best alternatives and keep one posted if an issue is pending resolution.

I’M NOT A COMMENT BOT You’ll only find benefits in integrating this app into your store, they have the best customer support I’ve seen. I was having a lot of issues trying to set everything the best way and the guys were beside me ALL THE TIME! I met the cofounder by a phone call I arranged -they give you this option in case you’re having some issues as I did- and they helped me with excellence. They have ambitions and it seems they’re trying their best to give customers a great experience edit: these guys are damn fast to answer a question it's quite unbelievable

I was struggle to find the app that I can use for pop up, luckily I found ONE. It's so easy to set up and has everything in this app that I need. I cannot wait for the app to add more features than I wouldn't need to add multiple apps for my shop that hard to manage. The plus is the customer service, they are very diligent and help me with everything I need and they look out for me to help with my pop up looks better. Thank you!

The BEST customer service + app very easy to use. One thing I am sure many shopify users can agree on is wanting responsive customer service + ease of use. Every interaction I have had with anyone from the company has been great. They will talk to you on the phone (can you believe its not just email or chat box) and walk you through step by step. I use them for collecting emails via pop up, cart upsells, SMS marketing etc, They are great. This app has helped my conversions and increased avg cart order also!

I did have a great conversation with Maya who is person I talked with. She is very friendly and patient to assist me step-by-step in setting up the Pops-up, Email, and SMS. I highly recommend someone who needs relevant marketing methods, you definitely choose this App because it includes all of your requirements.

Great app, but even better Customer Support The app itself is a great app. It's packed with countless features for even the free plan, but the most attractive part about the product wasn't the app but the stellar customer service blew me away. On just a free plan, the customer service I was given was amazing. Jessica was incredibly kind, responsive and helpful, fixing my issues quickly and even providing me with helpful advice that I didn't ask for. Usually, I don't leave reviews but the customer service alone made me write a review.

Très satisfaite de l'app : simple et complet ! J'utilise pour seulement seulement quelque fonctionnalité et cela me simplifie déjà beaucoup mes tâches ! Le service client est très réactif si besoin ! Au top !

Great support by Natalie, easy to use I got assistance with asking for the help and they did an amazing job

Great support by the team , easy to use i got assistance with asking for the help and they did amazing job by creating everything what we need

This is one of the best marketing app in the app store! and the customer service is really fantastic. Rissa, from ONE support, was so helpful and resolved all my issues. Thank you so much !!!

Rosy was a great help. Rosy gave clear and concise when instructing me . I got the assistance I needed and more.

ik vind het een perfecte applicatie en de live support is THE BEST. ik werd van stap 1 tot publicatie goed geholpen BEDANKT(Rissa)??

Très bonne application et service client réactif et professionnel. Je recommande cette application..

It's so good, that app helped me so much, and it's so grateful. Amazing team and staff. Kate especially, the one of the best staff members. she treated me s well and nicely.

When I met a problem in editing, they quickly solved it for me. It is really good. The main reason is that the customer service reply is very timely and the operation is also relatively simple, but there are some places where the template could be more rich and perfect.

I am in love with this App!! It has alot of bells and whistles, plus the customer support is fantastic! Lou was my customer support agent and he helped me set it up in minutes and had lots of great tips to improve my experience with this app. I highly recommend it!

The customer service is prompt and helpful. A special shout out to Rosy for her helping me with my request.

Great App and very good and responsive customer service. I highly recommend using this app for many different marketing features.

Rissa, from ONE support, was so helpful and patient with me, my request was very complex but took the time to try different technical avenues to get me the results I hoped to achieve with this software. I tried so many apps before I came across this software but hands down this software and the support are excellent. The software is so intuitive that it guides you as an absolute beginner I highly recommend it. This is the software that I have been searching for. It honestly has it all, it is an essential tool to effectively run your business. !! If I could give it six stars I would. -p.jimenez

Very good application, very good very good very good,Rosie service is also very good. highly recommended

Maya helped me with my pop up and she was the best! I highly recommend the app and their staff. Great job!

This app has a beautiful design and is friendly to use. Fola, the supporter, is fantastic. Help me a lot to set up and make things great. Thank you so much. I recommend.

so far everything works perfectly and I got great results using the app for more than 2 weeks now. the support is incredible: quick, friendly and super helpful!